Reviews in this set show a clear pattern: while some customers praise the softness and comfort of Cozy Earth textiles, many report durability issues such as pilling, seams ripping, and staining after limited use. Multiple reviewers described disappointing return or warranty experiences, including restocking fees, denied claims, and slow or no response from support. Several consumers also reported order and communication failures—missing items, no tracking updates, and checkout or discount-code problems. If you’re researching Cozy Earth, read recent product-specific reviews and the current return/warranty terms, consider testing a single item first, and document any quality or service issues promptly when contacting support.
Examples from available reviews (Dec 2021 – Feb 2026).
Product fabric quality declined and warranty claims were ignored.
“Quality has gone down significantly”
Promotional discount code did not work at checkout, felt deceptive.
“the page wouldn't honor the discount code.”
Sheets pilled, stained easily, and fitted sheet fit poorly after washing.
“they are already starting to pill after only one wash.”
Reviewer used these sheets over a year and found them soft and durable.
“they actually get softer with each washing.”
Most reviewers describe slow, unhelpful, or ignored customer-service interactions and warranty claims; a small minority report satisfactory support.
Numerous complaints cite high prices, unexpected restocking or shipping fees, and discounts that weren’t honored, leading many to question value.
Customers report website and checkout problems (discount codes not applied) and issues submitting reviews; these UX problems affected purchasing decisions.
Many reviewers report pilling, thin or flimsy fabric, seams ripping, staining, and poor fit; some customers still praise softness and initial comfort.
Frequent reports of missing tracking, no stock notifications, unanswered messages, and slow replies; communication is widely described as unreliable.
Overall impressions trend negative: multiple customers report product or service failures, while a smaller group describes comfortable, high-quality items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
WOW! That's all I can say. I have been using their Cozy Earth sheets for over a year now, and they are fabulous. The sheets are made with 100 percent silky soft and warm bamboo rayon fabric. They are perfect for anyone seeking a luxurious fabric that feels great to the touch. Besides, the sheets will not wrinkle, pill or fluff up like most other bamboo fabrics; they actually get softer with each washing. The sheet Sets come complete with one flat sheet, one fitted sheet and two pillowcases - all in a coordinating color. I highly recommend these to anyone wanting a nice sleeping experience.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Cozy Earth is a U.S.-based direct-to-consumer brand selling bamboo-derived bedding, loungewear, pillows, and sleep accessories online. The company is commonly searched by consumers for sheets, pajamas, pillows, sizing and care guidance, and return policies. Shoppers researching Cozy Earth often compare fabric feel and durability, return terms, and customer service responsiveness before buying.