Reviewers most often praise DeMellier for materials, finish and consistent craftsmanship, with many buyers reporting repeat purchases. Delivery and shopping experience are commonly described as fast and smooth (some buyers report multi-day international delivery). A small number of reviews describe product defects (uneven sewing or a hardware/design issue causing a bag not to stand) and problems with returns or refunds. If you are considering a purchase, check the retailer return policy and inspect items on arrival; contact support for authenticity checks or documented issues, since both positive support experiences and negative refund reports appear in recent reviews.
Examples from available reviews (Jul 2022 โ Feb 2026).
Poor return process and slow refund with bad customer communication.
“Awful return experience.”
Bag design flaw prevents it from standing upright and refund denied.
“Faulty design. A bag that cannot stand up!”
Excellent craftsmanship and high-quality materials with superb delivery.
“Perfect craftsmanship with high quality material.”
Luxurious Hudson suede bag arrived fast and import taxes were handled.
“they even take care of the import taxes”
Most reviews describe helpful, responsive customer service and prompt delivery; a minority report problems with refunds or returns handling.
Only a few reviewers mention price: some call the bags good value for a mid-luxury item, one buyer felt the cost wasn't justified after defects.
Shopping and delivery are frequently described as fast and smooth; isolated cases highlight negative return experiences or refund delays.
Most reviewers praise materials, craftsmanship and finish; a small number report manufacturing defects or a design fault affecting usability.
Customer support is commonly reported as helpful and empathetic, though a few reviews call out poor or slow communication around returns.
Overall sentiment is positive with many repeat buyers and recommendations; a small subset report serious issues with returns or design.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
I recently had the pleasure of purchasing a handbag from DeMellier and I must say, their products are truly amazing. The intricate details and unique designs clearly show that each piece is carefully crafted with precision.
The quality of the bag is exceptional; it's evident that they utilize only high-quality materials which make their bags timeless. Not to mention, every bag comes in limited quantities, so you're certain to have an accessory like no other!
Their customer service team is also remarkable - efficient, friendly, and proficiently dealt with my queries. This made my purchase experience much more pleasant.
Overall, I am delighted with my purchase from DeMellier! From the classy designs to superb quality as well as commendable customer service team- this brand undoubtedly puts its customers at its top priority. Their award-winning collection boasts sophistication and elegance that one can cherish for years.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
DeMellier is a contemporary handbag and accessories brand offering structured leather bags sold online. Consumers looking for reviews typically evaluate its craftsmanship, delivery and after-sales support when deciding on purchases.