Direct CBD Online
Experiences & Reviews
Direct CBD Online is an online retailer that sells CBD products such as tinctures, oils, and other hemp-derived items. Consumers commonly consult third-party reviews to evaluate service, shipping, product range, and support before purchasing. When researching this merchant, reviewers typically focus on delivery reliability, customer service responsiveness, product selection, and refund or return experiences.
Overview & Key Metrics
Our Analysis
Service quality
Reviewer reports late delivery and lack of proactive updates; order was overdue by more than ten days and required repeated contact attempts.
Value for money
Reviewer felt the service did not justify the purchase, advising others to pay more elsewhere rather than risk delays and poor support.
User experience
Checkout showed a promised delivery date but the order arrived late; the overall shopping experience was described as time-consuming and frustrating.
Product quality
Reviewer praised the site's product selection, noting a wide range of CBD items, but did not comment on the tincture's quality specifically.
Communication
Customer service was described as unresponsive; reviewer said they had to chase the company and received no timely explanations for delays.
Overall experience
The single reviewer concluded the experience was unsatisfactory and recommended against buying due to delivery and support failures.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
CBD Tincture Oil
"The only positive thing I can say about this website is it has a great selection of CBD products but everything else is 0 stars. The delivery experience is very poor. I purchased tincture oil based on the delivery date promised at the checkout page. But it has been overdue for over 10 days and no one bothers to communicate with you the delay and you need to chase & wait to hear back from customer services. I hope I will get my order at some point, or at least my money back. Donโt bother is my advice, go elsewhere even if it cost more. This company is a real waste of time. Not recommended.
"
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
CBD Tincture Oil
The only positive thing I can say about this website is it has a great selection of CBD products but everything else is 0 stars. The delivery experience is very poor. I purchased tincture oil based on the delivery date promised at the checkout page. But it has been overdue for over 10 days and no one bothers to communicate with you the delay and you need to chase & wait to hear back from customer services. I hope I will get my order at some point, or at least my money back. Donโt bother is my advice, go elsewhere even if it cost more. This company is a real waste of time. Not recommended.
Conclusion
Reviews for Direct CBD Online in this dataset are limited but point to recurring buyer concerns about shipping reliability and customer support responsiveness. One reviewer reported an order more than ten days past the promised delivery date and poor communication, while also noting a broad product selection. Consumers researching this retailer should verify current shipping estimates, read the sellerโs refund and return policies, and consider contacting support before ordering. Comparing prices and delivery guarantees across multiple sellers can help mitigate the risk of delays or unresolved orders.