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We Collect & Analyze Reviews

Direct CBD Online
Experiences & Reviews

Direct CBD Online is an online retailer that sells CBD products such as tinctures, oils, and other hemp-derived items. Consumers commonly consult third-party reviews to evaluate service, shipping, product range, and support before purchasing. When researching this merchant, reviewers typically focus on delivery reliability, customer service responsiveness, product selection, and refund or return experiences.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1440d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Reviewer reports late delivery and lack of proactive updates; order was overdue by more than ten days and required repeated contact attempts.

Share of mentions
17%
Weak
💰

Value for money

Reviewer felt the service did not justify the purchase, advising others to pay more elsewhere rather than risk delays and poor support.

Share of mentions
17%
Weak
⚡

User experience

Checkout showed a promised delivery date but the order arrived late; the overall shopping experience was described as time-consuming and frustrating.

Share of mentions
17%
Weak
🔧

Product quality

Reviewer praised the site's product selection, noting a wide range of CBD items, but did not comment on the tincture's quality specifically.

Share of mentions
17%
Mixed
📞

Communication

Customer service was described as unresponsive; reviewer said they had to chase the company and received no timely explanations for delays.

Share of mentions
16%
Weak
⭐

Overall experience

The single reviewer concluded the experience was unsatisfactory and recommended against buying due to delivery and support failures.

Share of mentions
16%
Weak

View all 1 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

D
Dagmar Rich
Collected.reviews Nov 06, 2021

CBD Tincture Oil

The only positive thing I can say about this website is it has a great selection of CBD products but everything else is 0 stars. The delivery experience is very poor. I purchased tincture oil based on the delivery date promised at the checkout page. But it has been overdue for over 10 days and no one bothers to communicate with you the delay and you need to chase & wait to hear back from customer services. I hope I will get my order at some point, or at least my money back. Don’t bother is my advice, go elsewhere even if it cost more. This company is a real waste of time. Not recommended.

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Conclusion

Reviews for Direct CBD Online in this dataset are limited but point to recurring buyer concerns about shipping reliability and customer support responsiveness. One reviewer reported an order more than ten days past the promised delivery date and poor communication, while also noting a broad product selection. Consumers researching this retailer should verify current shipping estimates, read the seller’s refund and return policies, and consider contacting support before ordering. Comparing prices and delivery guarantees across multiple sellers can help mitigate the risk of delays or unresolved orders.