Reviews for Direct CBD Online in this dataset are limited but point to recurring buyer concerns about shipping reliability and customer support responsiveness. One reviewer reported an order more than ten days past the promised delivery date and poor communication, while also noting a broad product selection. Consumers researching this retailer should verify current shipping estimates, read the seller’s refund and return policies, and consider contacting support before ordering. Comparing prices and delivery guarantees across multiple sellers can help mitigate the risk of delays or unresolved orders.
Examples from available reviews (Sep 2020 – Feb 2026).
Seller offered good product selection but failed to communicate delivery delays.
“The delivery experience is very poor.”
Reviewer reports late delivery and lack of proactive updates; order was overdue by more than ten days and required repeated contact attempts.
Reviewer felt the service did not justify the purchase, advising others to pay more elsewhere rather than risk delays and poor support.
Checkout showed a promised delivery date but the order arrived late; the overall shopping experience was described as time-consuming and frustrating.
Reviewer praised the site's product selection, noting a wide range of CBD items, but did not comment on the tincture's quality specifically.
Customer service was described as unresponsive; reviewer said they had to chase the company and received no timely explanations for delays.
The single reviewer concluded the experience was unsatisfactory and recommended against buying due to delivery and support failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Summary of underlying review
1000 mg tincture has been great with reasonable price and fast shipping.
“I've been buying the 1000 mg tincture for a few years”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Direct CBD Online is an online retailer that sells CBD products such as tinctures, oils, and other hemp-derived items. Consumers commonly consult third-party reviews to evaluate service, shipping, product range, and support before purchasing. When researching this merchant, reviewers typically focus on delivery reliability, customer service responsiveness, product selection, and refund or return experiences.