Many customers describe dresses that feel well made, fit in a flattering way, and show careful finishing details. Several buyers also mention fast replies from staff and helpful measurement checks. Many others report late or missing deliveries, hard return processes, and refunds being held back. A smaller group points to weak stitching, wrong fabrics, and custom measurements that did not match what they provided.
Examples from available reviews (Dec 2021 – Mar 2026).
Two dresses exceeded quality expectations and arrived on time.
“I ordered two dresses from this shop and both turned out amazing.”
Dress delayed a month; company unresponsive and possibly fraudulent.
“My dress is a month late.”
Customer service double-checked measurements and the dress arrived early.
“Customer service was amazing”
Custom-fit dress arrived several inches off and required expensive alterations.
“Arrived way too large.”
Reviews often mention shipping problems, including long delays, missing parcels, and claims that items were never shipped. Returns also bring repeated complaints, with multiple customers citing high return costs and being asked to send items back overseas. Some buyers do describe issues being fixed, such as being moved to express shipping to clear a delay.
Many reviewers call the dresses good value, pointing to strong materials and a look that beat expectations. Others report the opposite: paying full price for items that did not match the photos and then facing expensive return steps. Reports of refunds being withheld or only partly returned add to concerns about overall value for some buyers.
Many customers describe a smooth experience from order to delivery, with dresses arriving on time and ready to wear. Other accounts describe a stressful run-up to events when dresses arrived late or never showed up. A smaller number mention confusing sizing or unexpected construction that made the dress harder to use.
Most reviews praise how the fabric feels, the detail of embellishments, and the accurate fit of made-to-measure orders. A noticeable minority reports problems such as frayed hems, lace that does not match, and materials that feel cheap. Several reviewers note that correct custom sizing reduces alteration costs, while incorrect sizing leads to expensive fixes.
Several buyers describe clear, quick communication, including measurement double-checks that helped the fit. Other reviews describe customer service that stopped responding or answered slowly during return requests. Overall, reviews show helpful contact before shipping but mixed support after purchase.
Experiences range from very happy brides who received well-made dresses to customers who ran into major service failures. Positive reviews consistently point to fit, finish, and useful pre-order guidance. Negative reviews cluster around shipping, returns, and refund disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (32) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Dress required wrapped tied bodice and could not be worn alone; return process was terrible.
“THE DRESS WAS NOT DESCRIBED ENOUGH TO KNOW THE BODICE HAD TO BE WRAPPED AND TIED,”
Dress required wrapped tied bodice and could not be worn alone; return process was terrible.
“THE DRESS WAS NOT DESCRIBED ENOUGH TO KNOW THE BODICE HAD TO BE WRAPPED AND TIED,”
Two dresses arrived gorgeous; fit nearly perfect and tweaks handled quickly.
“they're gorgeous - better than the photos!”
Two dresses arrived gorgeous; fit nearly perfect and tweaks handled quickly.
“they're gorgeous - better than the photos!”
Customer service double-checked measurements and the dress arrived early.
“Customer service was amazing”
Customer service double-checked measurements and the dress arrived early.
“Customer service was amazing”
Dress had frayed sleeves and cheap fabric; returns were costly and partial.
“Sleeves were frayed and unfinished.”
Dress had frayed sleeves and cheap fabric; returns were costly and partial.
“Sleeves were frayed and unfinished.”
Two dresses exceeded quality expectations and arrived on time.
“I ordered two dresses from this shop and both turned out amazing.”
Two dresses exceeded quality expectations and arrived on time.
“I ordered two dresses from this shop and both turned out amazing.”
Made-to-measure dress fits perfectly; seller was responsive and helpful.
“The seller replied so quickly, double-checked my measurements, and made the whole process so easy.”
Made-to-measure dress fits perfectly; seller was responsive and helpful.
“The seller replied so quickly, double-checked my measurements, and made the whole process so easy.”
Package looked unlike pictures and returns were difficult and costly.
“it looked absolutely nothing like the fabric pictured.”
Dress is gorgeous and quality is fantastic; arrived quickly.
“This dress is gorgeous and the quality is fantastic”
Dress is beautifully made and fits perfectly.
“It's beautifully made and the fit is just perfect.”
Dress quality is fantastic and fabric feels wonderful.
“The quality is fantastic, and the fabric has such a wonderful feel to it.”
Dress is comfortable, fits well, and shipping was fast.
“It's comfortable and fits just right.”
Elegant, lightweight dress suited the son's beach wedding perfectly.
“This dress is so elegant and lightweight”
Initial shipping delayed but seller upgraded to express and resolved it.
“The shipping was delayed, but the seller was fantastic and upgraded to express.”
Reviewer reports poor quality dress and alleges deceptive return practices.
“Total Scam!! Do NOT buy anything from this company.”
Ordered two dresses, seller kept money and did not ship items.
“They kept my money and never sent me either dress”
Dress not true to size; return costly and refund not received.
“Paid $200 for a dress and it was not true to size.”
Love the dress quality and it arrived faster than expected.
“I love everything about this dress - high vibes and high quality!”
Dress looked elegant and expensive and drew many compliments.
“It looked elegant and expensive - worth every penny.”
Dress delayed a month; company unresponsive and possibly fraudulent.
“My dress is a month late.”
Reviewer objects to being asked to return the dress to China.
“insane to ask someone to return this to China.”
Late shipping, poor fit, and costly return process to China reported.
“The whole experience was miserable.”
Custom-fit dress arrived several inches off and required expensive alterations.
“Arrived way too large.”
Dress looks elegant and flattering with impressive attention to detail.
“The attention to detail is impressive”
Dress quality is fantastic and it fits perfectly.
“it fits me perfectly, like it was made for me.”
Dress color and material differed and returns would be costly.
“I ordered a dress from this company and the color was not the shade I ordered.”
Nervous at first but pleased; quality and fit are excellent.
“I'm so happy I did!”
Ordering was easy and seller responded quickly with helpful advice.
“They answered my questions fast and gave good advice.”
Custom dress inaccurately made; lace and size were wrong before wedding.
“THE LACE DOESN'T MATCH AND THE SIZE WAS OFF BY INCHES.”
Felt like a princess; fabric soft and seller was wonderful.
“I felt like a princess the moment I put it on.”
Dress was romantic and elegant; quality top-tier and seller supportive.
“The dress was beyond beautiful - so romantic and elegant.”
Dress differed from photo; color and material cheap and returns costly.
“Not the same dress from the photo.”
Custom dress fits perfectly and the seller was patient and kind.
“My custom dress is beyond gorgeous!”
High-quality dress, well-packaged and impressive despite coming from abroad.
“Looks Like It Came Straight from a High-End Store!”
Dress elegant and true to images; custom size fit well.
“The dress is elegant and true to the images!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Dorris Wedding is an online retailer for bridal and formal gowns. It sells both ready-to-wear designs and made-to-measure options, with product pages that include sizing details. Listings usually show features like lace, embellishments, and fabric descriptions. Customers can place orders through the site, choose international shipping options, and contact the company for pre-order questions and measurement help.