Reviews Analyzed
21
We Collect & Analyze Reviews
Dorris Wedding
Experiences & Reviews
Dorris Wedding is an online retailer focused on bridal and formalwear, including wedding gowns and bridesmaid dresses sold through an e-commerce storefront. People researching Dorris Wedding commonly look for information about fit, fabric quality, shipping times, returns and customer support.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
33d
Overall Rating
3.5
Our Analysis
🎯
Service quality
Customer service experiences vary: several reviewers describe helpful, responsive staff and fixes; a comparable share report unresponsiveness, cancelled orders, or withheld refunds.
Share of mentions
Mixed
13%
💰
Value for money
Perceived value is divided: some call dresses affordable and worth the cost, while many cite high return or alteration fees and lost refunds that reduce overall value.
Share of mentions
Weak
12%
⚡
User experience
Ordering and delivery are inconsistent: many customers received items quickly and well packaged, while others reported long delays, missing shipments, or poor packaging on arrival.
Share of mentions
Mixed
18%
🔧
Product quality
Product quality comments are mixed: numerous reviewers praise fabric, fit and detailing; several report wrong colors, poor stitching, inaccurate measurements or garments not matching photos.
Share of mentions
Mixed
21%
📞
Communication
Communication is uneven: some buyers received prompt replies and proactive solutions, but many describe no response, confusing emails or difficult return coordination.
Share of mentions
Weak
11%
⭐
Overall experience
Overall impressions are split: many customers report satisfied purchases and compliments, while a substantial subset experienced delivery, refund or fit problems leading to negative reviews.
Share of mentions
Mixed
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
3 Bridesmaids dresses
"We ordered 3 bridesmaids dresses from this company for my upcoming wedding. I read the reviews before ordering and was a little hesitant, but decided to order anyway because of the prices. The dresses arrived quickly and looked just like the pictures online, so I was happy with that. The quality of the dresses was amazing for the price, and the customer service was fantastic. The dresses were also delivered in a very timely manner and very well packaged, with no damage at all. We had to make a few small alterations to the dresses, and the company was more than happy to help us out. We would like to thank their customer service team for going above and beyond to help us out, and we would definitely recommend this company to anyone looking for beautiful, affordable dresses!
"
Chloe King
Collected.reviews
Dec 01, 2021
Featured for: Positive: quality, packaging, helpful customer service
SCAM
"First of all, The company stated the dress would arrive by May 11th. We then received a follow up email that stated it would arrive between the 11th -..."
Steve
Trustpilot
Oct 01, 2025
Featured for: Detailed complaint: shipping, returns, fit problems
Looks Amazing
"This dress is gorgeous and the quality is fantast..."
Darrel Reed
Trustpilot
Oct 01, 2025
Featured for: Short shipping time, high quality
I ordered two of the same dresses in…
"I ordered two of the same dresses in different sizes. They emailed me back saying I couldn't return the dress if I did that and they would hold my ord..."
Kylie
Trustpilot
Oct 01, 2025
Featured for: Order cancelled kept money, no delivery
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Darrel Reed
trustpilot.com
Oct 01, 2025
Looks Amazing
This dress is gorgeous and the quality is fantast...
D
Dolores Moor
trustpilot.com
Oct 01, 2025
Amazing quality and service
I'm so happy with my dress! It's beauti...
E
Eva
trustpilot.com
Oct 01, 2025
This is my fairytale dress
This is my fairytale dress. The quality is fantastic, and the fabr...
J
Jack Green
trustpilot.com
Oct 01, 2025
I'm so pleased with this dress
I'm so pleased with this dress. It's comfortable and fits just righ...
E
Eva Dorian
trustpilot.com
Oct 01, 2025
Perfect Vibe for My Son’s Wedding
This dress is so elegant and lightweight - it was perfect for my so...
E
Eva
trustpilot.com
Oct 01, 2025
The shipping was delayed
The shipping was delayed, but the seller was fantastic and upgraded to express...
S
SL Hully
trustpilot.com
Oct 01, 2025
Total Scam!
Total Scam!! Do NOT buy anything from this company. It is a scam. The dress looked like it was made by a 4 year old, absolutely awful. Their website h...
K
Kylie
trustpilot.com
Oct 01, 2025
I ordered two of the same dresses in…
I ordered two of the same dresses in different sizes. They emailed me back saying I couldn't return the dress if I did that and they would hold my ord...
c
customer
trustpilot.com
Oct 01, 2025
Not good if you have issues with it fitting
Paid $200 for a dress and it was not true to size. So to send it back u can pay $50 or more and you don’t get a full refund. But I havent gotten any m...
R
Roseann Tari
trustpilot.com
Oct 01, 2025
So Worth It!
I love everything about this dress - high vibes and high qualit...
R
Ronald Winifred
trustpilot.com
Oct 01, 2025
So many people asked me where I got…
So many people asked me where I got this dress when I wore it to a wed...
N
Nicole Pena
trustpilot.com
Oct 01, 2025
My dress is a month late
My dress is a month late. When I emailed them to inquire where it is, they only email and stated they want my picture Id after I paid for my dress. No...
J
Joanna Ramirez
trustpilot.com
Oct 01, 2025
insane to ask someone to return this to…
insane to ask someone t...
S
Steve
trustpilot.com
Oct 01, 2025
SCAM
First of all, The company stated the dress would arrive by May 11th. We then received a follow up email that stated it would arrive between the 11th -...
a
april
trustpilot.com
Oct 01, 2025
Do NOT order from here
Arrived way too large. Ordered custom fit wedding dress with accurate measurements for $239. Would be $600-700 with 2 quotes to alter it to fit correc...
D
Delilah Amoahv
trustpilot.com
Oct 01, 2025
Elegant, Exquisite, Unforgettable!
This dress looks wonderful, so elegant and flattering. The attention t...
L
Lisa Bakste
trustpilot.com
Oct 01, 2025
Wow,
Wow, this dress is lovely! The quality is fantastic...
D
Darla Papenhagen
trustpilot.com
Oct 01, 2025
I ordered a dress from this company and it's nothing like the photo. diffrent shade of green and the material so cheap.…
I ordered a dress from this company and the color was not the shade I ordered. I sent them pictures and they stated that I can return it paying the sh...
L
Linda Grace
trustpilot.com
Oct 01, 2025
I was a bit nervous buying my wedding…
I was a bit nervous buying my wedding dress online, but I'm so happy I did!...
A
Alexis Jane
trustpilot.com
Oct 01, 2025
Perfect Fit
Ordering was so easy! They answered my questions fast and gave good...
Conclusion
Reviews for Dorris Wedding show a clear split in customer outcomes. A significant group report good-quality dresses, accurate photos, quick shipping and helpful service for alterations. At the same time multiple reviewers describe late or missing deliveries, sizing inaccuracies, expensive return or alteration costs, and unresolved refund disputes. If you consider purchasing, check size charts carefully, allow extra lead time for delivery, and review the return policy and payment protections before ordering.