Many customers praise the low prices, broad brand range, and quick order processing. A recurring set of reviews describes missing or late shipments and refund requests that never get resolved. Several reviewers also report faulty or expired coils. Overall, feedback combines strong value praise with repeated breakdowns in order handling and support.
Examples from available reviews (Nov 2021 – Feb 2026).
Reviewer praises selection, low prices, fast delivery and excellent customer response.
“the selection, pricing , speed of delivery and response time to customer service emails is unmatched .”
Paid for expedited shipping but package stalled regionally and refund was refused.
“WA Residents Beware: Support admits shipping flaws but refuses refunds”
Coils failed within a day and shipping was slow and costly.
“Coils went bad after less than a day of use”
Company charged but didn't deliver and refused refund, requiring bank intervention.
“Took my money, never received what i ordered”
Service problems make up the biggest negative theme. Reviewers report missing packages, incomplete or incorrect orders, and shipments that stop moving. Others say orders arrive quickly and are packed correctly.
Value stands out as a key positive point. Many reviewers point to lower prices, coupon savings, and repeat purchases driven by cost. A few mention unexpected shipping charges or refunds that fell short.
Customers often mention finding products easily and having plenty of brands and flavors to choose from. Some note slower delivery times and raise doubts about review authenticity. Praise for usability is less common but focuses on the site layout.
Product issues appear less often but come with specific examples. Complaints include coils that fail quickly and shipments that include old or expired parts. Several reviewers, meanwhile, praise the flavor and say the products perform well.
Communication problems run through much of the negative feedback. Reviewers cite support that doesn’t respond, contact details that don’t work, promotions that feel misleading, and rude interactions. Positive reviews mention prompt order confirmations and issues that get resolved.
Feedback splits sharply: strong praise for price and selection alongside low ratings for fulfillment and support. Positive experiences highlight fast shipping and savings. Negative ones focus on non-delivery, refunds, and a lack of response.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · bbb.org (10) · Collected.reviews (5) · Quotes shortened · As of: February 2026
Repeated orders without issues; fast shipping and accurate fulfillment.
“never had any issues”
Praises fast shipping and great customer service; would reorder.
“Amazing company. Fast shipping and great customer service.”
Poor customer services and a group of incompetent failures. I ordered from Ejuice connect on October 10th, I didn’t receive my orders, I contacted them and they never answered my emails. I never heard from them. Stay away from Ejuice, they are a scam, I came across this site doing google research. Surprisingly their prices were much cheaper than any other site. I can’t give them a star, they are not a legitimate business. Not recommended at all. Never shop with Ejuice online shop again. If you’re reading my review, be warned do not fall to their marketing tactics. The experience I had wasn’t a good experience to talk about.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ejuice Connect sells e-liquids and vaping supplies online. Its website lists branded e-juice, replacement coils, tanks, and related accessories. Product pages show flavor notes, nicotine strengths, and brand details to help shoppers compare. The site supports online ordering and checkout, with posted help pages covering shipping and returns.