Emmiol
Experiences & Reviews
Emmiol is an online apparel retailer operating through a direct-to-consumer e-commerce site. The company markets casual and streetwear-style clothing for men and women and provides product, shipping, and return information on its website. Shoppers researching Emmiol should consult the official site for current shipping, returns, and contact details and compare independent reviews for delivery, sizing, and refund experiences.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers report repeated service failures: slow or no response, cancelled orders, and unsatisfactory refund offers; a minority praise helpful staff.
Value for money
Several reviewers say items felt overpriced for the quality received, with partial refunds or credits cited; a few customers felt purchases were reasonable.
User experience
Complaints focus on missing confirmations, promo/checkout anomalies, inactive phone numbers, and long return processes; a small number report smooth tracking.
Product quality
Frequent reports of wrong, defective, or materially poor items and sizing inconsistencies; some reviewers highlight durable denim and accurate items.
Communication
Many reviewers describe unresponsive or automated support, repeated email loops, and disconnects; a minority received prompt, helpful replies about tracking.
Overall experience
Overall sentiment in the reviews is negative, driven by delivery delays, returns disputes, and refund problems; occasional positive purchase experiences are reported.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2022 โ October 2025).
Emmiol Clothing Review
"I recently purchased some denim and a crop tee from Emmiol, an online boutique that offers women's and men's clothing with a vintage aesthetic. I was particularly drawn to their selection of baggy jeans, flare jeans, oversize hoodies and grunge-inspired fashion. Firstly, the quality of the product is outstanding. The denim material seems very durable and sturdy enough that it can withstand repeated wearings without tearing or fading easily. I also love how authentic-looking everything they offer is - you really feel as though you've been transported back in time when wearing them! Secondly, I was impressed with their customer service team who were both accommodating and helpful throughout my purchase experience at every turn. They answered all my questions promptly via email about sizing guidelines which put me at ease before making any purchases. Lastly, what stands out to me most about this brand is the wide variety of styles available for different people's preferences in dressing up! From y2k style clothes to grungy chic pieces there really seems like something for everyone here! Overall, if you are looking for unique clothing options that will elevate your wardrobe without breaking the bank then Emmiol should definitely be on your radar!"
This company is a complete joke
"This company is a complete joke. Ordered two items and it took over 7 weeks to receive the 2nd item which was not what I ordered. I have been back and..."
BEWARE!!
"BEWARE!!! DO NOT BUY from Emmiol!!! The products are poor quality and defective, and the customer service is even worse! I paid $45 for a pair of jean..."
Products came on time, good service
"The products came on time, just that the sizing was not as I expected, perhaps it should be indicated that the sizings for different clothings are dif..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
This company is a complete joke
This company is a complete joke. Ordered two items and it took over 7 weeks to receive the 2nd item which was not what I ordered. I have been back and...
Genuinely awful
Genuinely awful. I bought two pairs of jeans and a top, both of the jeans looked VERY different from the photos and the sizing was so off. T...
Customer service is not good
Iโve purchased here before and got packages delivered until I bought $95 worth of clothings and then seeing it get c...
Abysmal return policy
Their return policy is an absolute disaster! Not only can you not return it to them because of the insanely high shipping cost back to China, but they...
SCAMMERS
SCAMMERS sent wrong items and wont allow me to leave review on web site. customer service is appalling...
Iโve just read the reviews I wish Iโdโฆ
Iโve just read the reviews I wish Iโd read before I spent over $100 for an item I have no confidence Iโll ever see. I paid 3 weeks ago and havenโt eve...
Awful
Awful, awful, awful. Do NOT trust this scam of an app/website. I got a few shirts and pants that were over $200 and never received my package. I waite...
Itโs a scam!
This company is such a scam. I ordered a package six months ago. The delivery company supposedly failed to deliver it due to an incorrect address โ ev...
Poor quality clothing, bad customer service
The material of these clothes are terrible quality. Likewise their customer service is also terrible quality. My order arrived yesterday in the wrong...
Products came on time, good service
The products came on time, just that the sizing was not as I expected, perhaps it should be indicated that the sizings for different clothings are dif...
Great service
Iโve always received my packages and the Emmiol support has always helped me, even if last...
Money
I put in a promo code for money off (only ยฃ2.73) and the delivery charge went from ยฃ4.99 to ยฃ7 something so i was still...
BEWARE!!
BEWARE!!! DO NOT BUY from Emmiol!!! The products are poor quality and defective, and the customer service is even worse! I paid $45 for a pair of jean...
It is absolute scam and cheat!
It is absolute scam. After failure on time delivery and a number of my push e-mails, I was informed that the item is out of stock. I have refused thei...
Don't waste your money
Would have give them zero stars if possible. Avoid this website at all costs. Took my money, received no...
DO NOT BUY - SCAM
I ordered from their website two weeks ago and have heard nothing since. Very unprofessional and definitely a scam. Their i...
Scam
None of the products i ordered looked like the photos online, they were cheap and horrible. I emailed emmiol about a refund, they offered me a mere 30...
I received the wrong item and wasโฆ
I received the wrong item and was refused a refund. The customer service is a complete waist of time. My emails have...
Sweatpants
I love their clothesline so...
Worth the hype
The sweater fits and looks how I wanted it to.The material is not cheap and the...
Conclusion
The collected reviews show a recurring pattern of problems with customer support, returns, and refunds, alongside frequent complaints about shipping delays and wrong or defective items. Several reviewers describe being offered partial credits rather than full refunds and report lengthy email exchanges or automated replies. At the same time, a minority of customers report timely delivery, helpful tracking support, and satisfactory product quality. If you consider buying from Emmiol, check the companyโs published return and shipping policies, keep order and email records, and weigh alternative retailers when buying higherโpriced or gift items.