Shoppers often mention fast shipping, careful packaging, and a broad range of sneakers and apparel. Many describe an easy checkout and quick processing. Others say orders were cancelled or refunded without a clear reason, followed by long waits for the money back. Several reviews also mention damaged, wrong, or missing items that were not fixed to the customer’s satisfaction.
Examples from available reviews (Sep 2024 – Mar 2026).
App offers a great selection of high-quality fashionable clothing.
“gives you a great selection of high quality, vibey garms .”
Trainers arrived double boxed and quickly; overall a great shop.
“trainers arrived double boxed in quick time!”
Package marked delivered but missing; company mishandled investigation and refund.
“package was never shipped and was signed for my End employee.”
Customer awaiting refund over four weeks and poor customer service.
“I still have over 1000 pounds with them and have not received a refund”
Customers often praise fast fulfillment and helpful staff who step in to fix delivery problems. Many others describe major service breakdowns, including lost returns, refunds with no explanation, rejected claims, and orders shown as delivered that never arrived. Positive and negative experiences sit side by side, but the harshest feedback focuses on claims left unresolved and refunds that take too long.
Reviewers point to fair prices, strong sale deals, and good value on sneakers and apparel. Several mention surprise tariffs, high duties, or return shipping fees that make purchases feel less worthwhile. A few say orders were refunded because items were out of stock or promo codes did not work.
Users call the website and app easy to use, with a simple checkout and helpful product lists. Some note limited filters and uneven department search results, and say returns are more of a hassle for US customers. Many still describe browsing and checkout as quick and smooth.
Many buyers say items arrive new, well protected, and undamaged. Others report quality or packing mistakes, such as scuffed shoes, faulty items, two left shoes, or the wrong product sent. Overall impressions split between consistently good arrivals and occasional but serious defects.
Some reviews highlight regular shipping updates and prompt replies to specific questions. Another group complains about little or no warning on cancellations, slow or missing responses about refunds, vouchers that fail, and missing sizing details. These communication gaps show up most around returns, duties, and stock issues.
Ratings draw a clear line between shoppers who received fast, well-packed orders and those who ran into service problems that were not resolved. Repeat buyers often describe reliable, pleasant purchases, while others report drawn-out disputes over refunds or missing packages. As a result, the reputation is split between efficient fulfillment and serious customer-service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Quotes shortened · As of: March 2026
Promptness, packaging, and overall experiences were great.
“Prmoptness, packaging, overall experiences were great.”
Site is easy to navigate with many selections; delivery was prompt.
“Easy to navigate site with lots of selections. Delivery was prompt!!!”
Reviewer reports that only unsold items are selected.
“Only unsold items are selected.”
Price was fair and shipment was efficient.
“Fair price and efficient shipment”
Fast delivery, good packaging, and great bargains on Sambas.
“Fast delivery, well packaged, great sale on, bargain on the sambas!”
Sizing labeling error occurred but customer support resolved it quickly.
“There was a sizing issue where an item had been incorrectly labelled in the warehouse”
Seamless, speedy shopping; reviewer regards END as best e-commerce experience.
“Seamless and speedy”
Quick shipping and no additional international shipping cost.
“no additional cost for international shipping”
Order canceled without prior notice, leaving customer disappointed and seeking explanation.
“cancellation of my recent order, which was processed without any prior notice or explanation.”
Delivery was quick but the box arrived damaged.
“Quick delivery, box was damaged”
Consistently good, fair service and fast shipping.
“End never let down, always best and fair service and fast shipping”
Purchase and delivery were smooth; product securely packed and received.
“Product was securely pack ad well received”
Online order had great price, quick delivery, and regular updates.
“very quick delivery with regular updates”
Always sells great items and provides fast, speedy delivery.
“Always great items and fast speady delivery”
Fast delivery and good tracking; product was nice but slightly too big.
“nice product a bit to big tho”
Customer reports not receiving their order.
“I did not receive my order”
Order refunded without explanation; returns and cancellations caused inconvenience.
“Trainers I ordered got refunded the next day.. no explanation”
Company changed the delivery date to meet the customer's needs.
“they changed the delivery date to my needs”
Service and delivery were very fast and efficient.
“Very fast, very efficient”
Products arrived quickly, undamaged, and appeared new.
“They are undamaged and looked new”
Lauren provided exceptional customer service resolving a delivery issue effectively.
“Lauren provided outstanding support in resolving a delivery issue”
Orders were refunded due to stock issues and promotion codes failed.
“we looked but could not find your item”
Received two left shoes and received no response or resolution.
“sent two left shoes from the same pair.”
Paid for order not received; customer service refused proper investigation.
“I paid”
Long delays responding to refund inquiries; customer advises avoiding the company.
“waiting well over a week to get a refund enquiry responded too”
Received a faulty product and the return was refused.
“Product delivered faulty and would not accept the return.”
Voucher didn't work and customer service responses were slow and unhelpful.
“I received £100 in a voucher that hasn't worked”
Clothes were poor quality and return request was dismissed.
“The clothes ( 2 sweaters ) are horrible quality.”
App offers a great selection of high-quality fashionable clothing.
“gives you a great selection of high quality, vibey garms .”
Customer service responds quickly and delivery updates are provided.
“Fast response to question and delivery is excellent.”
Delivery was fast and the item's quality was good.
“Fast delivery and item quality is good”
Order was not delivered and customer seeks resolution for lost goods.
“My order was not delivered to my house # 2404751791”
Express delivery and updated product info; filters and departments need improvement.
“Only one area need improvement is the filter and department wasn't shown good result.”
Item matched description, delivery efficient, but tariffs are steep.
“Be warned the tariffs apply on everything and they are steep”
Customer service would not assist with return shipping label, costly return.
“They do not help out with return shipping labels and it cost me 80 dollars to ship my item back.”
Good price and quick delivery left customer very pleased.
“Great price, quick delivery.”
Delivery was very quick, packaging beautiful, item as described.
“Super quick delivery, beautifully packaged and just as described.”
Received sneakers with scuff and pulled thread indicating damage.
“I received my Nike air max camo sneaker, but upon unwrapping them only to find a scuff”
Smooth transaction and fast, efficient, timely delivery.
“Easy transaction process and a fast, efficient and timely delivery.”
Trainers arrived double boxed and quickly; overall a great shop.
“trainers arrived double boxed in quick time!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
End Clothing runs an online store focused on contemporary and premium fashion labels. Its range includes sneakers, outerwear, knitwear, and accessories for men and women. The company sells through a website and mobile app with product pages, photos, sizing details, and checkout. End ships internationally and offers support channels for order and return questions.