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We Collect & Analyze Reviews

Eve's Addiction
Experiences & Reviews

Eve's Addiction is an online jewelry retailer that offers personalized and birthstone jewelry, including bracelets and necklaces. The brand markets customizable keepsakes and gift items through its e-commerce site. Consumers researching the company typically focus on product durability, shipping timelines, and customer service performance.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 5%
Latest Review 17d
Overall Rating
1.2

Our Analysis

🎯

Service quality

Many reviewers described late shipments, rigid return policies and unhelpful support; a small number noted a one-time courtesy resolution.

Share of mentions
19%
Weak
💰

Value for money

Numerous customers said products felt overpriced for the quality, citing lost stones, additional repair costs, or refunds that did not cover issues.

Share of mentions
12%
Weak

User experience

A small subset reported website ordering glitches, unclear delivery promises and apparent review‑filtering on the site.

Share of mentions
5%
Mixed
🔧

Product quality

Most reviews describe stones falling out, thin or fragile chains, poor settings, uneven plating, and items arriving damaged or poorly finished.

Share of mentions
22%
Weak
📞

Communication

Several customers reported no replies or delayed responses from support and refusals to help after warranty windows; a few received one‑time help.

Share of mentions
17%
Weak

Overall experience

Overall feedback is negative: buyers report durability problems, disappointing presentation after brief use, and unsatisfactory post‑purchase handling.

Share of mentions
25%
Weak

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: October 2025

B
B B
trustpilot.com Oct 01, 2025

This jewelry is junk

This jewelry is junk! gems in the pod are so poorly set and flimsy looking - ordered for a gift and I can not even consider giving this present and un...

J
Joe Smith
trustpilot.com Oct 01, 2025

Wore my bracelet twice and a stone fell…

Wore my bracelet twice and a st...

B
Brittney Miller
trustpilot.com Oct 01, 2025

Do not buy from here!

Do not buy from here!! Interesting you can’t write a review on the website?!! Ordered a bracelet for my mom and within a week a gem...

G
Gari
trustpilot.com Oct 01, 2025

Of they had a zero I would h34ave…

Of they had a zero I would have selected it. I ordered a personalized bracelet for my grandson and a 3 peas un a pod necklace for his mother for Chris...

C
Carly Adams
trustpilot.com Oct 01, 2025

BUYER BEWARE! DO NOT BUY

Horrible quality l, received a product with a stone missing and what looks like super glue all over it. Very thin bracelet chain and ugl...

R
Rebecca
trustpilot.com Oct 01, 2025

Peas Pod bracelet

My daughter bought me a peas pod bracelet as a MOB gift, not even 6 months and a birthstone fell out. Lots of grief they replaced the lost...

D
Denise Pedersen
trustpilot.com Oct 01, 2025

I received a three stone bracelet and…

I received a three stone bracelet and only had worn it a few times when 1 stone fell out; I called the company, but it had been more than 60 days sinc...

T
Tish
trustpilot.com Oct 01, 2025

Stone fell out

I bought three bracelets. One for myself and one for each of my daughters. The stone...

D
Derrick M. Thompson Jr.
trustpilot.com Oct 01, 2025

Only gave 1 star because I couldn’t…

Only gave 1 star because I couldn’t give 0. Their overnight pitch is not really overnight. Tried to send a 50th birthday gift to my sister overnight o...

A
Annmarie Edmond
trustpilot.com Oct 01, 2025

SO DISAPPOINTED AND FEELING SCAMMED

I bought the men’s Roman numeral bracelet in the box. Which is the only place it looks great. The bracelet links cannot be removed, the bracelet is hu...

A
Alockwood
trustpilot.com Oct 01, 2025

No response back

I bought my mother in law a birthstone necklace that had 5 birthstones for mother day. She had it for a month and one of them fell ou...

S
Sarah Irving
trustpilot.com Oct 01, 2025

It's funny because the lie..

It's funny because you read the reviews on their website and it's all happy customers and crap. When you search their reviews it all come back 1 star....

E
Emma Lynch
trustpilot.com Oct 01, 2025

This place is garbage.

This place is garbage. I saw the cute pea pod bracelet and ordered it for my mother in law for $92. I selected my fiancés birthstone and his little br...

D
Deborah Taylor
trustpilot.com Oct 01, 2025

Disappointed

If could give 0 stars I would. Ordered bracelet for my grown daughters' birthday. Very disappointed in quality and size i...

J
Julia Hoover
trustpilot.com Oct 01, 2025

Poor quality products & poor service

Due to the poor quality of the product and poor customer service I will be finding a similar product elsewhere to replace their broken bracelet. I ord...

J
Jennifer J. Hartsell
trustpilot.com Oct 01, 2025

Ordered a bracelet for Mother’s Day and…

Ordered a bracelet for Mother’s Day and the quality of the bracelet is absolutely terrible. Looks so cheap and the birthstone roc...

A
Ashley
trustpilot.com Oct 01, 2025

Edit to my initial review

Edit: I emailed Eves and they are giving me a one time courtesy return for my custom bracelet. I updated my 1 star to 4: 1 star for value and 3 more f...

A
Annabelle Stanec
trustpilot.com Oct 01, 2025

I received the personalized necklace I…

I received the personalized necklace I had purchased for my boyfriend’s mother for Christmas. It was a necklace with interlocking circles and three bi...

W
Weareblesd
trustpilot.com Oct 01, 2025

Disappointing

I placed a last minute order for my daughter’s and sister’s birthdays. I wanted something unique for both. The ‘peas in a pod’ bracelet was intended f...

V
Victoria Longo
trustpilot.com Oct 01, 2025

Very poor quality jewelry…don’t waste your money!

Unfortunately the jewelry doesn’t last. Gems will fall off after minimal wear, the chain will break easily, the fold will scratch and tarnish quickly,...

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Conclusion

Across the sampled reviews, customers most commonly report product durability issues—stones coming loose, thin chains, and poor finishing—leading to repair costs or replacements. Many reviewers also describe problems with returns, delays or unclear shipping promises, and limited or delayed responses from customer support. A small number of customers received a one‑time courtesy resolution after contacting the company. Prospective buyers should check the return and warranty terms for personalized items, verify estimated delivery dates before purchasing, and consider alternatives if durable construction and prompt support are priorities.