Eve's Addiction
Experiences & Reviews
Eve's Addiction is an online jewelry retailer that offers personalized and birthstone jewelry, including bracelets and necklaces. The brand markets customizable keepsakes and gift items through its e-commerce site. Consumers researching the company typically focus on product durability, shipping timelines, and customer service performance.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers described late shipments, rigid return policies and unhelpful support; a small number noted a one-time courtesy resolution.
Value for money
Numerous customers said products felt overpriced for the quality, citing lost stones, additional repair costs, or refunds that did not cover issues.
User experience
A small subset reported website ordering glitches, unclear delivery promises and apparent review‑filtering on the site.
Product quality
Most reviews describe stones falling out, thin or fragile chains, poor settings, uneven plating, and items arriving damaged or poorly finished.
Communication
Several customers reported no replies or delayed responses from support and refusals to help after warranty windows; a few received one‑time help.
Overall experience
Overall feedback is negative: buyers report durability problems, disappointing presentation after brief use, and unsatisfactory post‑purchase handling.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Peas Pod bracelet
"My daughter bought me a peas pod bracelet as a MOB gift, not even 6 months and a birthstone fell out. Lots of grief they replaced the lost..."
Of they had a zero I would h34ave…
"Of they had a zero I would have selected it. I ordered a personalized bracelet for my grandson and a 3 peas un a pod necklace for his mother for Chris..."
Stone fell out
"I bought three bracelets. One for myself and one for each of my daughters. The stone..."
Edit to my initial review
"Edit: I emailed Eves and they are giving me a one time courtesy return for my custom bracelet. I updated my 1 star to 4: 1 star for value and 3 more f..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
This jewelry is junk
This jewelry is junk! gems in the pod are so poorly set and flimsy looking - ordered for a gift and I can not even consider giving this present and un...
Wore my bracelet twice and a stone fell…
Wore my bracelet twice and a st...
Do not buy from here!
Do not buy from here!! Interesting you can’t write a review on the website?!! Ordered a bracelet for my mom and within a week a gem...
Of they had a zero I would h34ave…
Of they had a zero I would have selected it. I ordered a personalized bracelet for my grandson and a 3 peas un a pod necklace for his mother for Chris...
BUYER BEWARE! DO NOT BUY
Horrible quality l, received a product with a stone missing and what looks like super glue all over it. Very thin bracelet chain and ugl...
Peas Pod bracelet
My daughter bought me a peas pod bracelet as a MOB gift, not even 6 months and a birthstone fell out. Lots of grief they replaced the lost...
I received a three stone bracelet and…
I received a three stone bracelet and only had worn it a few times when 1 stone fell out; I called the company, but it had been more than 60 days sinc...
Stone fell out
I bought three bracelets. One for myself and one for each of my daughters. The stone...
Only gave 1 star because I couldn’t…
Only gave 1 star because I couldn’t give 0. Their overnight pitch is not really overnight. Tried to send a 50th birthday gift to my sister overnight o...
SO DISAPPOINTED AND FEELING SCAMMED
I bought the men’s Roman numeral bracelet in the box. Which is the only place it looks great. The bracelet links cannot be removed, the bracelet is hu...
No response back
I bought my mother in law a birthstone necklace that had 5 birthstones for mother day. She had it for a month and one of them fell ou...
It's funny because the lie..
It's funny because you read the reviews on their website and it's all happy customers and crap. When you search their reviews it all come back 1 star....
This place is garbage.
This place is garbage. I saw the cute pea pod bracelet and ordered it for my mother in law for $92. I selected my fiancés birthstone and his little br...
Disappointed
If could give 0 stars I would. Ordered bracelet for my grown daughters' birthday. Very disappointed in quality and size i...
Poor quality products & poor service
Due to the poor quality of the product and poor customer service I will be finding a similar product elsewhere to replace their broken bracelet. I ord...
Ordered a bracelet for Mother’s Day and…
Ordered a bracelet for Mother’s Day and the quality of the bracelet is absolutely terrible. Looks so cheap and the birthstone roc...
Edit to my initial review
Edit: I emailed Eves and they are giving me a one time courtesy return for my custom bracelet. I updated my 1 star to 4: 1 star for value and 3 more f...
I received the personalized necklace I…
I received the personalized necklace I had purchased for my boyfriend’s mother for Christmas. It was a necklace with interlocking circles and three bi...
Disappointing
I placed a last minute order for my daughter’s and sister’s birthdays. I wanted something unique for both. The ‘peas in a pod’ bracelet was intended f...
Very poor quality jewelry…don’t waste your money!
Unfortunately the jewelry doesn’t last. Gems will fall off after minimal wear, the chain will break easily, the fold will scratch and tarnish quickly,...
Conclusion
Across the sampled reviews, customers most commonly report product durability issues—stones coming loose, thin chains, and poor finishing—leading to repair costs or replacements. Many reviewers also describe problems with returns, delays or unclear shipping promises, and limited or delayed responses from customer support. A small number of customers received a one‑time courtesy resolution after contacting the company. Prospective buyers should check the return and warranty terms for personalized items, verify estimated delivery dates before purchasing, and consider alternatives if durable construction and prompt support are priorities.