Reviews show a split pattern: many customers report good product quality, accurate appearance and timely delivery (several mention 10-day deliveries and satisfied fits). Multiple reviewers describe helpful, responsive customer service that reshipped items or corrected postal problems. However, a notable minority report serious issues with returns, refunds and return-shipping requirements (examples include requests to return items to China and disputed refund amounts). For prospective buyers: check the store’s return and refund policies carefully, consider fabric composition (some reviewers note polyester), and keep order tracking and payment records in case a refund or reshipment is needed.
Examples from available reviews (Nov 2021 – Feb 2026).
Clothes were poorly made and return policy required costly postage.
“The clothes are poorly made”
Customer service responded quickly and shipped the correct size promptly.
“Excellent customer service.”
Items not delivered and company demanded extra redelivery fee.
“No delivery of items ordered and paid for!”
Order quality was amazing and delivery arrived in ten days.
“the quality was amazing”
Mixed reports: many customers praise helpful, prompt service and size-reshipments; a number report unsatisfactory refund or return handling.
Several complaints focus on lost orders, withheld refunds or costly return requirements; a few shoppers call pricing neither cheap nor expensive.
Generally positive ordering and delivery: many reviews note on-time shipping, quick reshipments and resolved postal problems; some report failed deliveries.
Most reviewers report good fabric, accurate appearance and proper fit; a minority report poor construction, odd sizing or polyester-heavy materials.
Communication is often described as prompt and email-based for successful cases; others report disputed delivery messages and slow or problematic refund replies.
Majority of reviewers describe positive overall experiences with product fit, fabric and delivery, though a subset report frustrating returns and refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (32) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Overall experience great with good prices, quality, and customer service.
“My overall experience was great.”
Overall experience great with good prices, quality, and customer service.
“My overall experience was great.”
Fairyseason corrected a postal delivery error and responded promptly.
“they responded in a timely manner and corrected the Post Offices’ error!”
Fairyseason corrected a postal delivery error and responded promptly.
“they responded in a timely manner and corrected the Post Offices’ error!”
Items arrived in two weeks, good quality, fit true to size but tight.
“Good quality stuff.”
Items arrived in two weeks, good quality, fit true to size but tight.
“Good quality stuff.”
Company located lost package and quickly fixed wrong address issue.
“Was happy that they found my lost package.”
Company located lost package and quickly fixed wrong address issue.
“Was happy that they found my lost package.”
Dress arrived in about ten days, fit well, and matched pictures.
“Pleased that it fit and actually looked like the pic.”
Dress arrived in about ten days, fit well, and matched pictures.
“Pleased that it fit and actually looked like the pic.”
Customer service was outstanding and helped resend my package.
“The customer service has been outstanding.”
Customer service was outstanding and helped resend my package.
“The customer service has been outstanding.”
I am highly satisfied with the blouses I bought from the fairy season. My friend had suggested that I order from this website and the products were fabulous. The blouses were well made. The color, texture, quality and appearance descriptions did match the advertised product. The customer service team at Fairy Season was prompt about replying to my questions and requests about my order. They worked with me to find a solution for a couple of blouses that didn't fit me correctly. Ordering and delivery of product good. All on time. I'm very pleased with my first time experience at this shop. I surely will buy some other stuff soon!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Fairy Season is an online fashion retailer that sells apparel and accessories through a web storefront. Consumers search for its dresses, tops, shoes and related items and often consider factors such as shipping, returns and customer service when evaluating purchases. When researching Fairy Season, shoppers commonly compare product materials (fabric, fit), delivery times, and return/refund policies to decide if the store meets their needs.