Reviews Analyzed
21
We Collect & Analyze Reviews
Fansidea
Experiences & Reviews
Fansidea is an online retailer that supplies customizable team apparel and related garments, including jerseys and sweatshirts. The company accepts single-item and bulk orders and provides online ordering and customer support. People researching Fansidea typically look for information on product durability, customization options, turnaround times, and order support policies.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
26d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Many customers report helpful, responsive staff and quick problem resolution; a noticeable minority describe cancelled orders, ignored messages, or inconsistent service.
Share of mentions
Mixed
16%
💰
Value for money
Some buyers mention fair prices and occasional free shipping; several complaints focus on unexpected fees, refunds or credit offers after order issues.
Share of mentions
Weak
9%
⚡
User experience
Multiple reviewers describe an easy ordering process and useful mockups; others report processing delays, cancellations or errors that complicated their experience.
Share of mentions
Mixed
16%
🔧
Product quality
Most reviewers praise materials, stitching and durable printing, using words like "professional" and "accurate", while a few report placement defects or misspellings.
Share of mentions
Strong
18%
📞
Communication
Many customers highlight timely updates, mockups and attentive staff; some describe slow replies, missed status updates or unanswered refund queries.
Share of mentions
Mixed
17%
⭐
Overall experience
Overall, most reviewers are satisfied with final items and reorder, though a minority encountered shipping, customization or refund problems.
Share of mentions
Strong
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – October 2025).
High Quality Custom Jerseys Quickly & Easily
"I recently purchased a custom baseball jersey from Fansidea and I couldn't be happier with my purchase. The process to design my own jersey was extremely fast and simple, even for someone like me with limited computer skills. I used their customizable templates that allowed me to easily add the team name, logo and player name/number to the jersey. The quality of the product is outstanding; made from high-quality materials that not only looks great but feels comfortable during game play. The shipping was surprisingly fast, which helped as I needed it for an upcoming tournament. What stood out about Fansidea was their exceptional customer service. They were communicative throughout the entire process from start to finish, answering any questions or concerns that came up along the way. Their website worked flawlessly too which made everything straightforward. I would definitely recommend Fansidea to anyone looking for affordable customized jerseys without having any designing knowledge or needing solutions quickly due to time constraints. With free shipping and no minimum order amount required"
Reichert
Collected.reviews
Aug 30, 2022
Featured for: Comprehensive positive: UX, product, service
Poorly customized, Unprofessional customer service
"The jersey I ordered at the end of August arrived September 20th with a defect. They positioned the word Poodles incorrectly which led to the letter P..."
Cherise Matilla
Trustpilot
Oct 01, 2025
Featured for: Negative: defect, poor customer service
Buyer Beware! Do not use this company!
"I recently placed an order for a high school club that totaled over $600. After receiving no status update for nearly two weeks, I reached out to cust..."
Megan Cavazos
Trustpilot
Oct 01, 2025
Featured for: Negative: canceled order, refund dispute
Wonderful experience with Bulk Ordering
"We bulk ordered jerseys for a company event. We requested a different color of lettering than the one shown in the photo of the jersey we ordered. and..."
kylee Ericksen 2
Trustpilot
Oct 01, 2025
Featured for: Positive bulk order experience, responsive staff
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
E
Emma Cajthaml
trustpilot.com
Oct 01, 2025
Fast, friendly and beautiful jerseys!
Placed my order for jerseys for an upcoming tournament with only about two weeks between order and tournament, and when time was getting close I just...
R
Russell Profitt
trustpilot.com
Oct 01, 2025
Top Notch All Around
The quality and workmanship is top-notch. So is the customer service. It is obvious that the customer service is from overseas, so the timing is a bit...
C
Consumer
trustpilot.com
Oct 01, 2025
I got these for my high school Drumline…
I got these for my high school Drumline and they are perfect! I should’ve taken into consideration they are...
K
Krystal
trustpilot.com
Oct 01, 2025
Amazing Customer Service and Items
Everything was received quickly and exactly how the mock up that I received was in the picture. The sweatshirts are super nice and warm. The material...
A
Anna Provost
trustpilot.com
Oct 01, 2025
Ordered on a whim
Ordered on a whim, very p...
S
Shauniqua Hall
trustpilot.com
Oct 01, 2025
Ordering was very easy and I was even…
Ordering was very easy and I was even emai...
k
kylee Ericksen 2
trustpilot.com
Oct 01, 2025
Wonderful experience with Bulk Ordering
We bulk ordered jerseys for a company event. We requested a different color of lettering than the one shown in the photo of the jersey we ordered. and...
C
Cherise Matilla
trustpilot.com
Oct 01, 2025
Poorly customized, Unprofessional customer service
The jersey I ordered at the end of August arrived September 20th with a defect. They positioned the word Poodles incorrectly which led to the letter P...
S
Silvestre Pineda
trustpilot.com
Oct 01, 2025
Great Customer Service
Staff was very helpful and prompt at responding to inquiries. They...
M
Megan Cavazos
trustpilot.com
Oct 01, 2025
Buyer Beware! Do not use this company!
I recently placed an order for a high school club that totaled over $600. After receiving no status update for nearly two weeks, I reached out to cust...
L
Lupita Montiel
trustpilot.com
Oct 01, 2025
This company has the worst customer…
This company has the worst customer service. My jersey is 10 days late and no one in the compa...
N
Nicholas Bosley
trustpilot.com
Oct 01, 2025
Amazing
Amazing. Ordered 1 baseball jersey customized to my liking. Exactly what I wante...
A
Arick
trustpilot.com
Oct 01, 2025
I have had two good experiences
I have had two good experiences with FansIdea. I ordered jerseys for my hockey team and they came out great. The manager worked with me to come up wit...
B
Bee Jay
trustpilot.com
Oct 01, 2025
I'M SOOO PLEASED WITH MY CUSTOM…
I'M SOOO PLEASED WITH MY CUSTOM JERSEYS!!!...
T
Tayler Steele
trustpilot.com
Oct 01, 2025
Misleading, dishonest
I ordered on August 31,2025 my jerseys didn’t get even get process in the 8-10 that they promise. It took 15 days for them to ship my jersey out and I...
T
Tia Wells
trustpilot.com
Oct 01, 2025
Jersey was EVERYTHING
Jersey was EVERYTHING...
C
CN
trustpilot.com
Oct 01, 2025
Great Stitching and Quality
I love the jerseys! I orders baseball jerseys for our bowling team to be different. The quality is great and the stitching makes them look professiona...
S
Sharon Housh
trustpilot.com
Oct 01, 2025
I ordered a shirt for my grandson’s…
I ordered a shirt for my grandson’s birthday. The shirt did not arrive in time for his birthday which was disappointing. Then when it came, the spelli...
R
RICOakaDUDE .
trustpilot.com
Oct 01, 2025
I highly recommend this company,Kayla…
I highly recommend this company,Kayla is also very helpful so I’m sure you won’t have any...
A
Amanda Mullinax
trustpilot.com
Oct 01, 2025
Awesome quality!
Quick, efficient, great quality jerse...
Conclusion
Customer reviews show a clear pattern: product quality and craftsmanship are frequently praised, with many buyers noting good stitching and durable prints. At the same time, several reviews report problems with order processing, shipping delays, or difficult refund/cancellation experiences. Specific complaints include incorrect customization placement and requests for additional fees (for example, a $30 replacement charge mentioned in reviews). Prospective buyers who are time-sensitive should confirm lead times and tracking, request mockups or a single sample, and document communications to reduce risk. These steps can help balance the generally strong product feedback against reported service and shipping inconsistencies.