Feedback on Floryday splits into clear positives and negatives. Some shoppers say listings match what arrives, prices feel fair, and the site is easy to use. Others report receiving the wrong items, ongoing refund and return issues, and slow or missing delivery updates. These mixed experiences lead to very different outcomes from one order to the next.
Examples from available reviews (Apr 2018 – Feb 2026).
Received rubber shoes instead of leather, offered only 10% refund.
“I got a rubber pair of shoes when my order arrived”
Company ignores emails, lacks customer phone support, and misrepresents products.
“Floryday do not respond to emails, nor do they have a phone number for customer service.”
Ordered many low-priced items that matched descriptions and had good quality.
“Ordered many products at really low prices. All as described, lovely quality, good fit”
Experience was excellent and services were awesome.
“My experience with Floryday has been the best.”
Service complaints come up often, with customers describing returns that stall, partial refunds, and incorrect shipments. Several reviews mention long refund waits and error messages during the return process. A smaller number of reviewers say refunds were quick and support was helpful.
Many reviewers describe poor value after receiving items with cheap-feeling fabric or sizing that didn’t match expectations. Others point to low prices and say their budget purchases were fine. Mentions of good deals appear less often than complaints about fabric quality.
Many reviewers call the website easy to navigate and ordering straightforward. Others mention broken tracking tools and long delivery windows that disrupt the experience. Overall, site usability draws mostly positive comments, while fulfillment steps get more criticism.
A large share of reviews focus on quality problems, including cheap-feeling fabrics, items not matching photos, and inconsistent sizing. Many other reviews say dresses and blouses arrived as pictured and fit well. Both ends show up repeatedly, leaving an uneven picture of product quality.
Many reviews describe communication gaps, such as emails going unanswered, no workable phone support, and marketing messages continuing after disputes. A few reviewers report clear, timely replies from support, but these are less common. Responsiveness remains a frequent complaint.
Reviews show a strong split between five-star praise and one-star complaints, often covering the same topics. Positive accounts point to accurate listings, fast deliveries, and good fit, while negative ones highlight wrong items, failed returns, and unresponsive support. The result is a sharply different overall impression depending on the order.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (20) · resellerratings.com (15) · Reviews (1) · Quotes shortened · As of: February 2026
New dresses were cheap compared to previous purchases; unhappy and unable to return.
“these 2 are cheap and nasty material nothing like the material of the identical dresses I bought from you before.”
New dresses were cheap compared to previous purchases; unhappy and unable to return.
“these 2 are cheap and nasty material nothing like the material of the identical dresses I bought from you before.”
Return process fails with errors and only generic replies from support.
“I am trying to return an item which seems impossible!”
Unable to return dresses and company ignored many requests for assistance.
“Very disappointed in your face could not send item back you ignored so many request”
Payment taken but no order information or delivery and no customer support response.
“RIPPED OFF $97.98 !!”
Easy to navigate site with beautiful designs and good selection.
“Easy to navigate and very beautiful designs to choose from”
Webstore is easy to shop, user-friendly, and recommended.
“It was really easy to shop, user-friendly and good-looking.”
Positive experience; dress appreciated with good quality and timely delivery.
“Mi experiencia con Floryday fue realmente buena.”
Site was very easy to use and ordering worked well.
“Muy fácil de usar y pedir algo del sitio web.”
Item was much smaller than expected and made from heavy flannel.
“Far too small for a M. Pictured as a white cotton blouse, it was made of thick flannel.”
Purchased dress with very nice quality, great fit and early delivery; wonderful experience.
“It was a great experience to shop from Floryday.”
Dress matched photos and shipping was timely; very satisfied.
“The pictures and the dress were exactly same.(a great relief) .”
Experience was excellent and services were awesome.
“My experience with Floryday has been the best.”
Chic designer clothing with excellent product quality and service.
“excellent product quality and service”
Reviewer finds all products great and strongly recommends them.
“All the products are really great.”
Positive experience: wife loved the dress; quality and delivery reliable.
“The quality of their products are top notch”
Beautiful modern dresses, good deals, and excellent customer service.
“Floryday hat so schöne, moderne Kleider!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Floryday is an online fashion retailer selling women’s clothing, shoes, and accessories. The site shows product photos and size details, with a shopping cart and checkout. Shoppers can open accounts, browse seasonal collections, and use promo codes at checkout. It accepts international orders and shows shipping options during purchase.