Reviews show a pattern of fast shipping, easy ordering and competitive prices for many customers, with repeated praise for selection and product condition. Several reviews confirm good product quality and straightforward exchanges in positive cases. However, there are isolated but serious complaints about marketplace vetting and seller origins, and some reports of slow claim handling or difficulty obtaining refunds. Prospective buyers should check individual seller pages, review return and shipping-fee policies before purchase, and monitor tracking or raise claims promptly if issues arise.
Examples from available reviews (Dec 2021 – Feb 2026).
The coat was well made, warm, and customer service was helpful.
“The coat itself is so well made and kept me warm in the cold weather.”
Wide brand selection, competitive prices, convenient UI, reasonable shipping.
“Garmentory has an awesome selection of brands and clothing pieces to suit any style!”
Buyer received items shipped from China and couldn't obtain a refund.
“I got catfished by a Shein/Alibaba type website,”
Order never arrived; Garmentory was slow to file claim and refund pending.
“it took them three weeks to submit a claim to the shipper (UPS)”
Many reviewers describe helpful customer service and successful exchanges, but some report slow or unsatisfactory resolution for shipping and refund issues.
Reviewers frequently cite competitive prices, sales and good value for designer items; a few note unexpected return or shipping fees.
Most comments highlight quick shipping, easy ordering and usable site features; a minority report missing packages or delayed claims.
Multiple reviewers say items arrive as described and are well made; one or two reviews dispute authenticity or product quality.
Several reviews praise responsive sellers and helpful replies; others describe slow responses or disappointing answers about claims and origins.
Most customers report positive end-to-end experiences—fast delivery, easy orders and good selection—while isolated reviews raise serious concerns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · bbb.org (9) · Collected.reviews (1) · Quotes shortened · As of: February 2026
First purchase satisfied; would buy again.
“This was my first purchase from Garmentory, and I was very satisfied with the experience. I'd love to buy from them again!”
First purchase satisfied; would buy again.
“This was my first purchase from Garmentory, and I was very satisfied with the experience. I'd love to buy from them again!”
Beautiful, unique selection with accurate descriptions and perfect fit.
“Descriptions are spot on and everthing I have ever ordered has fit perfectly.”
Beautiful, unique selection with accurate descriptions and perfect fit.
“Descriptions are spot on and everthing I have ever ordered has fit perfectly.”
Customer support was very nice and helpful answering questions.
“Very nice and helpful when answering all my questions!”
Customer support was very nice and helpful answering questions.
“Very nice and helpful when answering all my questions!”
Package misdelivered; claim process was chaotic and refund unlikely.
“it was never delivered to me. It was delivered to another address across town.”
Package misdelivered; claim process was chaotic and refund unlikely.
“it was never delivered to me. It was delivered to another address across town.”
Candle was half-off, shipped fast, and arrived in perfect condition.
“it shipped very fast and arrived in perfect condition.”
Candle was half-off, shipped fast, and arrived in perfect condition.
“it shipped very fast and arrived in perfect condition.”
Reviewer advises using Garmentory only to find shops due to poor service and errors.
“DO NOT buy through from Garmentory.”
Reviewer describes the vacation set as perfect.
“Perfect vacation set!”
Reviewer describes the vacation set as perfect.
“Perfect vacation set!”
Transaction was straightforward and great.
“Awesome - straightforward and great transaction.”
Transaction was straightforward and great.
“Awesome - straightforward and great transaction.”
Items were as pictured and good quality; varied shipping times.
“Each item received has been as pictured and good quality.”
Items were as pictured and good quality; varied shipping times.
“Each item received has been as pictured and good quality.”
Found rare items in correct size at bargain prices without issues.
“I have been able to find items in my size that I couldn’t find anywhere else.”
Found rare items in correct size at bargain prices without issues.
“I have been able to find items in my size that I couldn’t find anywhere else.”
Offers unique items from shops nationwide, shipped carefully.
“They have let me get the most beautiful unique items from around the world.”
Offers unique items from shops nationwide, shipped carefully.
“They have let me get the most beautiful unique items from around the world.”
Online boutique connecting with small shops across the country.
“Garmentory is a very cool online boutique that works with small shops throughout the country.”
Positive shopping experience supporting small boutiques across the country.
“Garmentory is a very cool online boutique”
Good selection and an easy way to discover and support small businesses.
“Great selections and awesome way to discover and support small businesses! Straightforward pricing and shipping.”
Good selection and straightforward pricing makes supporting small businesses easy.
“Great selections and awesome way to discover and support small businesses!”
Reviewer loves the independent brands available on Garmentory.
“I love the independent brands on Garmentory”
Reviewer appreciates the independent brands available on Garmentory.
“I love the independent brands on Garmentory”
Carries high-quality niche garments delivered on time and in excellent condition.
“They delivered on time and the garment was in excellent condition.”
High-quality niche garments delivered on time and in excellent condition.
“They delivered on time and the garment was in excellent condition.”
Tried once without issues and experienced super fast merchant service.
“super fast service from the merchant I dealt with”
No issues and super fast service from the merchant was reported.
“super fast service from the merchant I dealt with”
Impressive selection and consistently great-quality items supporting new boutiques.
“Garmentory always has an impressive selection and whenever I order from there I receive items that are great quality.”
Impressive selection and consistently great-quality items from boutiques nationwide.
“Garmentory always has an impressive selection”
Unique selections and consistently great shipping experiences while supporting small businesses.
“Garmentory is a truly one-of-a-kind shopping experience.”
Unique shopping experience that supports small businesses with good shipping.
“Garmentory is a truly one-of-a-kind shopping experience.”
Multiple purchases with great selection from independent shops.
“Great selection of products sourced from a rich selection of independent shops.”
Repeat purchases due to great selection from independent shops.
“Great selection of products sourced from a rich selection of independent shops.”
When UPS had issues, Garmentory and boutique provided caring, timely communications.
“both Garmentory and the boutique shipping our item stepped up with caring, timely communications.”
Garmentory and boutique provided caring, timely communication during delivery issues.
“caring, timely communications”
Seven-day return policy limits time to try gifts during holidays.
“BEWARE OF THEIR RETURN POLICY!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Garmentory is an online marketplace that lists independent boutiques, designers and small retailers, allowing shoppers to discover and buy from multiple sellers in one place. The platform aggregates individual shop listings and typically provides product pages, search and filtering tools, and a checkout experience that routes orders to the respective boutiques. Consumers searching reviews for Garmentory commonly look for information about shipping, returns, product authenticity and seller reliability.