Reviews Analyzed
21
We Collect & Analyze Reviews
Garmentory
Experiences & Reviews
Garmentory is an online marketplace that lists independent boutiques, designers and small retailers, allowing shoppers to discover and buy from multiple sellers in one place. The platform aggregates individual shop listings and typically provides product pages, search and filtering tools, and a checkout experience that routes orders to the respective boutiques. Consumers searching reviews for Garmentory commonly look for information about shipping, returns, product authenticity and seller reliability.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
17d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Many reviewers describe helpful customer service and successful exchanges, but some report slow or unsatisfactory resolution for shipping and refund issues.
Share of mentions
Mixed
10%
💰
Value for money
Reviewers frequently cite competitive prices, sales and good value for designer items; a few note unexpected return or shipping fees.
Share of mentions
Strong
12%
⚡
User experience
Most comments highlight quick shipping, easy ordering and usable site features; a minority report missing packages or delayed claims.
Share of mentions
Strong
26%
🔧
Product quality
Multiple reviewers say items arrive as described and are well made; one or two reviews dispute authenticity or product quality.
Share of mentions
Strong
13%
📞
Communication
Several reviews praise responsive sellers and helpful replies; others describe slow responses or disappointing answers about claims and origins.
Share of mentions
Mixed
7%
⭐
Overall experience
Most customers report positive end-to-end experiences—fast delivery, easy orders and good selection—while isolated reviews raise serious concerns.
Share of mentions
Strong
31%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Aqua Coat
"I just wanted to say that I love the Aqua coat that I got from this store. The customer service was so helpful when I was ordering and they even let me exchange it for a different size when I realized I ordered the wrong one. The coat itself is so well made and kept me warm in the cold weather. The finishing of the coat is also good. The pockets are just in the right place, I have no problems getting my hands into them. It's definitely worth every penny and can't say enough about how pleased I am with it! Shipping was very quick considering it came within 6 days of me placing the order. Thank you for such a great product!"
A.W
Collected.reviews
Dec 16, 2021
Featured for: Detailed product and service praise
First time shopper!
"Garmentory has an awesome selection of brands and clothing pieces to suit any style! I found their prices to be the most competitive, and they frequen..."
Sean
Trustpilot
Oct 01, 2025
Featured for: Highlights selection, prices, and UI
Fake, greenwashing boutiques supported by this platform
"Purchased some items from a "boutique" that was located, apparently, in Los Angeles. When my items were listed as shipped, I checked the location of t..."
Luz
Trustpilot
Oct 01, 2025
Featured for: Alleges misrepresentation and poor vetting
Package not received, slow customer service, no refund
"I ordered some pricey t-shirts from Garmentory, which never arrived. When I informed them I had not received the order, it took them three weeks to su..."
Josh Kaplan
Trustpilot
Oct 01, 2025
Featured for: Delayed delivery and slow refund handling
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Sean
trustpilot.com
Oct 01, 2025
First time shopper!
Garmentory has an awesome selection of brands and clothing pieces to suit any style! I found their prices to be the most competitive, and they frequen...
c
customer
trustpilot.com
Oct 01, 2025
Good selection
Good selection....
A
Ashley Mago
trustpilot.com
Oct 01, 2025
great customer service & fast shipping
great customer serv...
M
MK
trustpilot.com
Oct 01, 2025
Love love love
I’ve only ordered once but I really loved the experience - everything was smooth start t...
n
nell
trustpilot.com
Oct 01, 2025
Super nice things
Super nice things! Easy to order...
S
Shelley Kimball
trustpilot.com
Oct 01, 2025
Awesome service
Awesome service! Ea...
K
Karen Phillips
trustpilot.com
Oct 01, 2025
It was great!
...
C
Cybil
trustpilot.com
Oct 01, 2025
Fast shipping
Fast shipping, item as described. Packaged well for shipment! I am happy to su...
A
Abby Olmstead
trustpilot.com
Oct 01, 2025
Purchase was easy and successful
Purchase was easy and successful. Item shipped a...
L
Luz
trustpilot.com
Oct 01, 2025
Fake, greenwashing boutiques supported by this platform
Purchased some items from a "boutique" that was located, apparently, in Los Angeles. When my items were listed as shipped, I checked the location of t...
V
Veronica V.
trustpilot.com
Oct 01, 2025
Great quality, as described
The clothing came really quickly, and the quality was excellent, and the items fit perfectly. The items I wanted were on sale, which was a bonus. The...
W
William Behvandi
trustpilot.com
Oct 01, 2025
Product arrived quickly and in great…
Product arrived quickly a...
E
Erin Schuiteman
trustpilot.com
Oct 01, 2025
Happy shopper
Love Garmentory bc I can shop small retailers and brands I wouldn’t normally find on o...
J
Josh Kaplan
trustpilot.com
Oct 01, 2025
Package not received, slow customer service, no refund
I ordered some pricey t-shirts from Garmentory, which never arrived. When I informed them I had not received the order, it took them three weeks to su...
K
Kim P.
trustpilot.com
Oct 01, 2025
Easy online shopping experience
I was searching for a specific item on Google and found the item via Garmentory. I liked having the security of free returns in case it didn’t fi...
M
Melanie
trustpilot.com
Oct 01, 2025
Hidden Gem Website
Found the exact designer...
L
Lindsay Watts
trustpilot.com
Oct 01, 2025
Great experience
Great experience, fast shipping. Got a brace...
T
Thomas Green
trustpilot.com
Oct 01, 2025
Real fast shipping and great price
Real fast shipping and great price! The shoes w...
A
Alex Selamat
trustpilot.com
Oct 01, 2025
Responsive sellers and customer service.
Easy ordering. Responsive s...
D
Dayle Rogers
trustpilot.com
Oct 01, 2025
Garmentory continues so provide…
Garmentory continues so p...
Conclusion
Reviews show a pattern of fast shipping, easy ordering and competitive prices for many customers, with repeated praise for selection and product condition. Several reviews confirm good product quality and straightforward exchanges in positive cases. However, there are isolated but serious complaints about marketplace vetting and seller origins, and some reports of slow claim handling or difficulty obtaining refunds. Prospective buyers should check individual seller pages, review return and shipping-fee policies before purchase, and monitor tracking or raise claims promptly if issues arise.