Reviews Analyzed
21
We Collect & Analyze Reviews
GEEKMAXI
Experiences & Reviews
GEEKMAXI is an e-commerce retailer offering consumer electronics and related accessories, including portable power stations, batteries, and electric scooters. The company lists product specifications and purchase options on its online store and provides customer support channels for orders and returns.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
29d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Several reviews report difficult refunds and slow resolution; a minority describe prompt, helpful responses. Service experiences are inconsistent.
Share of mentions
Weak
6%
💰
Value for money
Multiple reviewers note competitive pricing and good value for power-related products; few complaints about price or value.
Share of mentions
Strong
8%
⚡
User experience
Most customers report fast, easy ordering and quick delivery; a smaller set report missing packages, tracking failures, or non-delivery.
Share of mentions
Strong
22%
🔧
Product quality
Majority say products arrive functional and as described; isolated reports cite damaged items, missing manuals, or incorrect product descriptions.
Share of mentions
Strong
23%
📞
Communication
Reports split: some praise prompt email replies and helpful answers, while others describe hard-to-reach support, broken tracking, or unresolved tickets.
Share of mentions
Weak
9%
⭐
Overall experience
Overall impressions trend positive: many customers satisfied with delivery and product performance, though some flag service or description issues.
Share of mentions
Strong
32%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Foldable Electric Scooter
"Don’t buy from this company. I ordered an electric scooter for my daughter and it arrived damaged. I understand that these things happen, however it took more than 10 emails and phone calls over a 3 month period to get a full refund.What a joke! The customer service reps even tried to defend their company opposed to working with the customer to find a solution. What poor customer service! I would not recommend doing business with this company. Just look at the star and a half rating. It would be lower if 0 stars could be given. Cannot be trusted at all!!!"
Justin M.
Collected.reviews
Nov 10, 2021
Featured for: Damaged item and refund delay
I have NOT received the paid item.
"I have NOT received the pai..."
Mani
Trustpilot
Oct 01, 2025
Featured for: Item not received, ticket logged
Very bad/wrong product description
"The product description did not mention important details: proprietary charging cable (not USB), cannot charge phone anymore since the cigarette light..."
M Bertrand GILLERT
Trustpilot
Oct 01, 2025
Featured for: Wrong product description issues
Fast delivery of an excellent product…
"Fast delivery of an excellent prod..."
Dennis K.
Trustpilot
Oct 01, 2025
Featured for: Fast delivery and competitive price
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
R
Ralf Buehler
trustpilot.com
Oct 01, 2025
Fast delivery
Fast delivery, only there were problems with the local parcel . Good price for a good, solid and reliable sol...
P
Pero
trustpilot.com
Oct 01, 2025
Excellent product
...
K
Karsten
trustpilot.com
Oct 01, 2025
Fast delivery
Ordering and deliver...
P
Pirkko Palm
trustpilot.com
Oct 01, 2025
Good
All okay, fast delivery. I'm ha...
C
Christian K.
trustpilot.com
Oct 01, 2025
Quick delievery
Quick delievery,...
D
Dennis K.
trustpilot.com
Oct 01, 2025
Fast delivery of an excellent product…
Fast delivery of an excellent prod...
M
Mani
trustpilot.com
Oct 01, 2025
I have NOT received the paid item.
I have NOT received the pai...
Y
Yvonne
trustpilot.com
Oct 01, 2025
Quick delivery
It was as described...
J
Joachim Piel
trustpilot.com
Oct 01, 2025
Fast delivery
...
c
customer
trustpilot.com
Oct 01, 2025
very good
very good price, very quick delivery, good info...
R
Remco
trustpilot.com
Oct 01, 2025
Very good
Very good. Exac...
A
AB
trustpilot.com
Oct 01, 2025
Fast delivery of a nice product
Fast delivery. Product w...
M
M Bertrand GILLERT
trustpilot.com
Oct 01, 2025
Very bad/wrong product description
The product description did not mention important details: proprietary charging cable (not USB), cannot charge phone anymore since the cigarette light...
M
Michael B.
trustpilot.com
Oct 01, 2025
Great product
...
A
Andre Weima
trustpilot.com
Oct 01, 2025
Didn't receive my order
Didn't receive my order, su...
T
T.R. Philippo
trustpilot.com
Oct 01, 2025
Very fast delivery of my new HiBrew…
Very fast delivery of my new HiBrew coffee machine. Works fine, very happy with it. If the tracking num...
M
Max W
trustpilot.com
Oct 01, 2025
Meets my expectations
Received the ordered...
M
Miroslav Atanasov
trustpilot.com
Oct 01, 2025
Cheaper and fast delivery.
...
M
Matthias Haufe
trustpilot.com
Oct 01, 2025
Unique because outstanding
I've never been able to give good reviews. But Geekmaxi and its service are simply fantastic. Emails are answered promptly, and help is provided...
D
Danev Tadej
trustpilot.com
Oct 01, 2025
Great store
...
Conclusion
Customer feedback is mixed but leans positive: many reviewers report quick ordering, fast delivery, and products that work out of the box. Recurring negative signals include occasional damaged or undelivered items, product descriptions that omit important details, and inconsistent support responsiveness. If you consider buying, verify product specifications (cable types, included manuals) and use tracking information closely. For higher-risk purchases, document packaging on arrival and be prepared to follow up with support if issues arise.