Customer feedback is mixed but leans positive: many reviewers report quick ordering, fast delivery, and products that work out of the box. Recurring negative signals include occasional damaged or undelivered items, product descriptions that omit important details, and inconsistent support responsiveness. If you consider buying, verify product specifications (cable types, included manuals) and use tracking information closely. For higher-risk purchases, document packaging on arrival and be prepared to follow up with support if issues arise.
Examples from available reviews (Mar 2018 – Feb 2026).
Damaged scooter required a refund, which took many emails and calls.
“What poor customer service!”
Customer did not receive the paid item and reported it.
“I have NOT received the paid item.”
Product description omitted important charging and manual details.
“The product description did not mention important details: proprietary charging cable (not USB),”
Fast delivery of an excellent product at competitive price.
“Fast delivery of an excellent product at a competitive price!”
Several reviews report difficult refunds and slow resolution; a minority describe prompt, helpful responses. Service experiences are inconsistent.
Multiple reviewers note competitive pricing and good value for power-related products; few complaints about price or value.
Most customers report fast, easy ordering and quick delivery; a smaller set report missing packages, tracking failures, or non-delivery.
Majority say products arrive functional and as described; isolated reports cite damaged items, missing manuals, or incorrect product descriptions.
Reports split: some praise prompt email replies and helpful answers, while others describe hard-to-reach support, broken tracking, or unresolved tickets.
Overall impressions trend positive: many customers satisfied with delivery and product performance, though some flag service or description issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Seller delayed shipment and refund process caused long ordeal.
“So stay away from this seller, totally unprofessional.”
Reviewer warns company has poor service and difficult refunds.
“Het is een bedrijf waar de service gewoon slecht is.”
Product broke quickly and seller demanded extra payment to replace it.
“de stofzuiger is niet meer op voorraad, kan u €110 betalen zodat we de nieuwe versie kunnen opsturen”
Ordered item arrived with a faulty battery and no return form provided.
“Objednaný tovar prišiel s chybnou batériou”
Don’t buy from this company. I ordered an electric scooter for my daughter and it arrived damaged. I understand that these things happen, however it took more than 10 emails and phone calls over a 3 month period to get a full refund.What a joke! The customer service reps even tried to defend their company opposed to working with the customer to find a solution. What poor customer service! I would not recommend doing business with this company. Just look at the star and a half rating. It would be lower if 0 stars could be given. Cannot be trusted at all!!!
Reviewer claims warranty is ineffective and store service is very poor.
“Warranty is fiction”
Good service, pricing, fast delivery and excellent after-sales support.
“Good service and good pricing policies.”
One of the best online stores for updated technology and quality products.
“Still one of the best online stores to buy updated technology.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GEEKMAXI is an e-commerce retailer offering consumer electronics and related accessories, including portable power stations, batteries, and electric scooters. The company lists product specifications and purchase options on its online store and provides customer support channels for orders and returns.