Customer feedback is mixed but leans positive: many reviewers report quick ordering, fast delivery, and products that work out of the box. Recurring negative signals include occasional damaged or undelivered items, product descriptions that omit important details, and inconsistent support responsiveness. If you consider buying, verify product specifications (cable types, included manuals) and use tracking information closely. For higher-risk purchases, document packaging on arrival and be prepared to follow up with support if issues arise.
Examples from available reviews (Mar 2018 โ Feb 2026).
Damaged scooter required a refund, which took many emails and calls.
“What poor customer service!”
Customer did not receive the paid item and reported it.
“I have NOT received the paid item.”
Product description omitted important charging and manual details.
“The product description did not mention important details: proprietary charging cable (not USB),”
Fast delivery of an excellent product at competitive price.
“Fast delivery of an excellent product at a competitive price!”
Several reviews report difficult refunds and slow resolution; a minority describe prompt, helpful responses. Service experiences are inconsistent.
Multiple reviewers note competitive pricing and good value for power-related products; few complaints about price or value.
Most customers report fast, easy ordering and quick delivery; a smaller set report missing packages, tracking failures, or non-delivery.
Majority say products arrive functional and as described; isolated reports cite damaged items, missing manuals, or incorrect product descriptions.
Reports split: some praise prompt email replies and helpful answers, while others describe hard-to-reach support, broken tracking, or unresolved tickets.
Overall impressions trend positive: many customers satisfied with delivery and product performance, though some flag service or description issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Sitejabber (7) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Seller requested additional payment after order due to pricing error.
“demanded a further payment of 15% - quite annoying.”
Service team was responsive and resolved a technical issue.
“responding quickly and ready to help.”
Device didn't work and returns were not possible for guest purchase.
“The device is not working.”
Seller demanded extra payment after purchase due to alleged system error.
“I was asked to pay an additional โฌ47 due to an alleged โsystem errorโ during checkout.”
Fast processing and shipping; monitor itself is great.
“Great service. Fast processing and shipping.”
Delivery was very fast and satisfactory.
“Very fast delivery...Super”
Support failed to update shipping address causing inconveniences.
“I asked support to change it in couple minutes after order and received promise that it would be changed.”
Support quickly processed refund and returned money within a week.
“got my money back within a week.”
Everything okay though shipping took slightly longer than expected.
“Ship a little longer then expect but ok”
Quick delivery with no problems and no shop interaction needed.
“Quick delivery, no problems, so no interaction with the shop was needed.”
Customer paid but received no order status or tracking information.
“I have not received any further information regarding the order or its current status.”
There is no Dutch instruction manual.
“geen nederlandse handleiding”
Reviewer praises the product quality and shop.
“Weri gud qvaliti! Nice shop”
Required pump tubing was missing from the packaging.
“Unfortunatly the required tubing for the pump was not in the packaging”
Received Kukirin G2 Pro in under a week with good packaging.
“i received it in less than a week”
Package arrived on 14.01.2026 and all was good.
“Yesterday, 14.01.2026 Package arrived. All good.”
Best price, item in stock, and fast delivery.
“BEST PRICE, STOCK ITEM & EXPEDIENT DELIVERY”
Transaction was smooth and satisfactory.
“Thanks it was a smooth business.”
Company responds to emails immediately.
“they respond to emails immediately”
Support quickly and professionally restored lost scooter documents.
“the support team promptly helped restore the necessary information.”
Delivery was fast but packaging was opened and manual missing.
“Unfortunately there is no manual included.”
Reviewer says the product is excellent.
“Excellent product”
Ordering and delivery were easy and quick.
“Ordering and delivery were easy and quick”
Fast delivery; reviewer is happy with the portable power station.
“I'm happy with portable power station.”
Delivery was quick and everything was fine.
“Quick delievery, everything was ok!”
Fast delivery of an excellent product at competitive price.
“Fast delivery of an excellent product at a competitive price!”
Customer did not receive the paid item and reported it.
“I have NOT received the paid item.”
Item was as described and delivered quickly.
“It was as described and delivert quickly.”
Fast delivery and great product quality.
“Fast delivery, great quality.”
Good price, quick delivery, and product works well.
“very good price, very quick delivery, good information,”
Product was very good and exactly as promised.
“Very good. Exactly as promised”
Fast delivery and product worked fine out of the box.
“Product works fine out of the box.”
Product description omitted important charging and manual details.
“The product description did not mention important details: proprietary charging cable (not USB),”
Reviewer says the product is great.
“Great product”
Order not received and support is hard to reach.
“Didn't receive my order, support is very hard to reach.”
Very fast delivery and product works, but tracking failed.
“If the tracking number would have worked, Ik would have given 5 stars.”
Ordered product arrived in good condition.
“Received the ordered product in good shape.”
Product was cheaper and delivery was fast.
“Cheaper and fast delivery.”
Customer praises prompt, helpful service and competitive prices.
“Emails are answered promptly, and help is provided right away.”
Reviewer recommends this great store.
“Great store, recommend it”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GEEKMAXI is an e-commerce retailer offering consumer electronics and related accessories, including portable power stations, batteries, and electric scooters. The company lists product specifications and purchase options on its online store and provides customer support channels for orders and returns.