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Getnamenecklace
Reviews & Experiences

Reviews for Getnamenecklace show a mix of positive and negative experiences. Many customers report attractive, well-priced personalized items and quick deliveries. However, recurring issues include small or unclear engraving, occasional inconsistent materials (customers expecting sterling), broken chains and several reports of unresolved customer-service or shipping problems. If you consider buying, review product images and material descriptions carefully, confirm hallmark or metal type for jewelry, check the seller’s returns/refund policy, and allow extra time for delivery when ordering customized pieces.

Overview & Key Metrics

Review count
61
Sources
trustpilot.com, sitejabber.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Delivery experiences are mixed: several customers report fast, timely arrivals while others report long delays or missing shipments.

💰

Value for money

Many reviewers call the items good value and affordable for the price, often noting satisfactory quality relative to cost.

User experience

Limited mentions: ordering was described as easy by some buyers, but there is little data on website or app usability overall.

🔧

Product quality

Product reports vary: many praise appearance and craftsmanship, while others note issues like tiny engraving, blurry images, broken chains or mismatched materials.

📞

Communication

Several complaints describe poor customer support or ignored refund requests; a smaller group highlights clear order updates and tracking.

Overall experience

Overall impressions are mixed: a majority report satisfaction with appearance and value, while a significant minority cite quality or delivery problems.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026

customer experience

Delivery was on time and personalized bears were loved.

“The delivery was on time and the gift was wonderful. My friend really loved the bears with our names on them!”

Feb 16, 2026 · trustpilot.com
annette thomson communication

Customer cannot reach company by email to arrange a refund.

“Can't get anyone to answer emails about a refund”

Feb 16, 2026 · trustpilot.com
customer quality

Necklace pendant was crooked and not well executed.

“Was disappointed that the item was not centered in the necklace. It was definitely crooked.”

Feb 16, 2026 · trustpilot.com
Julie Watterston quality

Socks color was wrong and quality poor for the price.

“Socks were to be navy but they are “blue”. Very poor quality and way over priced.”

Feb 16, 2026 · trustpilot.com
C.May quality

Product was a cheap iron-on that likely won't last long.

“It was an iron on a cheap iron on that isn’t gonna last long”

Feb 16, 2026 · trustpilot.com
Katjy service

Received damaged item and was offered only a 10% refund.

“damaged item when sent for a refund i was only going to be given 10% of $20”

Feb 16, 2026 · trustpilot.com
Maricar experience

Reviewer is satisfied with all the jewelry they ordered.

“Love it im satisfied with all that jewellery i order”

Feb 16, 2026 · trustpilot.com
Karen Chapman quality

Reviewer was disappointed with how the name was printed.

“I was disappointed with the name printing”

Feb 16, 2026 · trustpilot.com
Jayne service

Delivery was quick and customer was happy with purchase.

“was quick delivery and happy with my purchase”

Feb 16, 2026 · trustpilot.com
Fay quality

Customer loved the bag and would recommend and reuse.

“Loved the bag, would definitely recommend. Would definitely use again.”

Feb 16, 2026 · trustpilot.com
Hanette communication

Customer service was great and product exceeded expectations.

“Great customer service. Love the song - was really better than expected!”

Feb 16, 2026 · trustpilot.com
customer service

Good quality items delivered quickly from China to England.

“Great quality and fast delivery to say it came from china to England”

Feb 16, 2026 · trustpilot.com
Linda quality

Pens have many choices, vibrant colours, and arrived quickly.

“These pens are great. So many choices & combinations, great colours.”

Feb 16, 2026 · trustpilot.com
customer service

Customer reports not receiving the package.

“I did not receive the package”

Feb 16, 2026 · trustpilot.com
M Paterson quality

Product was well made and true to the website picture.

“Great product. True to picture as on website.”

Feb 16, 2026 · trustpilot.com
customer quality

Necklace is beautiful and shipped quickly.

“Beautiful necklace, quick shipping”

Feb 16, 2026 · trustpilot.com
Louise Muller usability

Product quality was good and ordering was easy.

“Quality of product and ease if ordering.”

Feb 15, 2026 · trustpilot.com
customer experience

Customer had an excellent purchase and overall experience.

“Excellent purchase and experience”

Feb 15, 2026 · trustpilot.com
customer communication

Images were distorted and customer support did not reply.

“Images were distorted and made the gift not as expected. Was supposed to be a nice surprise can’t see the people in the pictures. Emailed to find a resolution with no reply”

Feb 15, 2026 · trustpilot.com
Vivian experience

Items arrived as pictured and reviewer intends to purchase again.

“This is my first time using this site and i must say. It’s legit and my items came as shown in the pictures.”

Feb 15, 2026 · trustpilot.com
Corinne D. communication

Company does not reply to emails or messages after ordering.

“They don't reply to emails, social media messages and their chat is never available.”

Dec 17, 2025 · sitejabber.com
Christine L. service

Ordered four bags and never received them despite being charged.

“I ordered 4 bags with each family names initials on them on October 21 and was charged $81.90 and I still have never received them.”

Nov 15, 2025 · sitejabber.com
Spike value

Product exceeded expectations with good updates and affordability.

“Everything was perfect”

Oct 01, 2025 · trustpilot.com
Tamara C experience

Reviewer loves the personalized leather rosary cases.

“Love the personalized leather rosary cases.”

Oct 01, 2025 · trustpilot.com
Rob service

Service was fast and item looks beautiful.

“The service was fast. Looks beautiful.”

Oct 01, 2025 · trustpilot.com
Melinda quality

Necklace birthstones are too small to see without magnification.

“The birthstones are so small you need a magnifying glass to see them.”

Oct 01, 2025 · trustpilot.com
customer quality

Product picture appeared blurry and used a different filter.

“The picture looks blurry and unclear, almost like a different filter was applied”

Oct 01, 2025 · trustpilot.com
customer communication

Bracelet arrived as ordered and delivery updates were provided.

“The bracelet arrived exactly as I ordered and I was kept informed of the expected delivery.”

Oct 01, 2025 · trustpilot.com
customer service

Customer never received their order.

“Never got my fudging order”

Oct 01, 2025 · trustpilot.com
Virginia Cao experience

Product matched expectations and is a stunning statement piece.

“Looks like I imagined it. A statement piece and absolutely stunning. Such a great way to evangelize and proclaim His name 🙌🏼.”

Oct 01, 2025 · trustpilot.com
Mrs Sandra Hartfield value

Necklace arrived quickly and appears to be great value.

“The necklace was bought for my granddaughter and she will love it. It arrived quickly and looks great”

Oct 01, 2025 · trustpilot.com
Mr.Proctor quality

Product offered good value and quality with reasonable delivery time.

“Good value and quality product,delivered in a reasonable time.”

Oct 01, 2025 · trustpilot.com
customer experience

Product matched pictures, delivered timely, and received many compliments.

“Product was just as pictured and was delivered in a timely manner.”

Oct 01, 2025 · trustpilot.com
Solo Brown experience

Gift was perfect and well received by wife.

“It’s Perfect my wife loved it”

Oct 01, 2025 · trustpilot.com
Mcomer experience

Necklace is lovely and giver looks forward to gifting it.

“The necklace is lovely can not wait till Christmas to give it to my grandaugter”

Oct 01, 2025 · trustpilot.com
Lauran Anderson quality

Received non-hallmarked fashion jewelry instead of sterling silver.

“Received my order which was supposed to be sterling silver - not a hallmark in sight.”

Oct 01, 2025 · trustpilot.com
CMWF quality

Ring was poorly made, stone insecure and noisy when moving.

“The ring is cheaply made. The stone is not secure. It makes noise when moving it.”

Oct 01, 2025 · trustpilot.com
Tracey Semper experience

Mug exceeded expectations and was better than anticipated.

“Absolutely loved the mug. It turned out better than I thought”

Oct 01, 2025 · trustpilot.com
Dorothy usability

Ordering items from the site was very easy.

“So easy to order items from u”

Oct 01, 2025 · trustpilot.com
Darlene Campbell service

Item never arrived and customer requests a full refund.

“I never received my item purchased which was a Halloween season themed t-shirt.”

Oct 01, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Getnamenecklace

Getnamenecklace is an e-commerce retailer focused on customizable jewelry and personalized gifts, including name necklaces, rings, bracelets, mugs and tote bags. The store sells engraved and birthstone options and offers made-to-order personalization. Consumers looking up reviews for Getnamenecklace are typically evaluating product finish, materials (e.g., sterling versus fashion jewelry), delivery times and customer support practices.