Reviews Analyzed
21
We Collect & Analyze Reviews
Getnamenecklace
Experiences & Reviews
Getnamenecklace is an e-commerce retailer focused on customizable jewelry and personalized gifts, including name necklaces, rings, bracelets, mugs and tote bags. The store sells engraved and birthstone options and offers made-to-order personalization. Consumers looking up reviews for Getnamenecklace are typically evaluating product finish, materials (e.g., sterling versus fashion jewelry), delivery times and customer support practices.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
23d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Delivery experiences are mixed: several customers report fast, timely arrivals while others report long delays or missing shipments.
Share of mentions
Mixed
13%
💰
Value for money
Many reviewers call the items good value and affordable for the price, often noting satisfactory quality relative to cost.
Share of mentions
Strong
8%
⚡
User experience
Limited mentions: ordering was described as easy by some buyers, but there is little data on website or app usability overall.
Share of mentions
Mixed
2%
🔧
Product quality
Product reports vary: many praise appearance and craftsmanship, while others note issues like tiny engraving, blurry images, broken chains or mismatched materials.
Share of mentions
Mixed
32%
📞
Communication
Several complaints describe poor customer support or ignored refund requests; a smaller group highlights clear order updates and tracking.
Share of mentions
Weak
10%
⭐
Overall experience
Overall impressions are mixed: a majority report satisfaction with appearance and value, while a significant minority cite quality or delivery problems.
Share of mentions
Mixed
35%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Necklace
"I ordered a necklace for my friend and it is a shame the engraving was too small and difficult to see it all even with a magnifying glass! I was also disappointed the names were not in the right order. Also, the necklace took a month'coming from China. The tracking feature wasn't great either, a week after my order i had a message reading 'your order is delayed, please check back in a few days' . I'd say if you needed your item in a week maybe even couple weeks then maybe avoid, it took a month for my item to arrive… so disappointed!! I will not buy again from this company.
"
Susan Harry
Collected.reviews
Nov 12, 2021
Featured for: slow shipping, small engraving
Everything was perfect
"Everything was perfect, from the constant updates, to the folk making the items, the item I got was exquis..."
Spike
Trustpilot
Oct 01, 2025
Featured for: praises updates, quality, value
Received my order which was supposed to…
"Received my order which was supposed to be sterling silver - not a hallmark in sight. And the chains were cheap ass ‘fashion’ jewellery. Not impressed..."
Lauran Anderson
Trustpilot
Oct 01, 2025
Featured for: missing sterling, poor support
Great value for money
"The necklace was bought for my granddaughter and s..."
Mrs Sandra Hartfield
Trustpilot
Oct 01, 2025
Featured for: quick delivery, great value
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Spike
trustpilot.com
Oct 01, 2025
Everything was perfect
Everything was perfect, from the constant updates, to the folk making the items, the item I got was exquis...
T
Tamara C
trustpilot.com
Oct 01, 2025
Love the personalized leather rosary…
Love the personalized...
R
Rob
trustpilot.com
Oct 01, 2025
The service was fast
The service was fas...
M
Melinda
trustpilot.com
Oct 01, 2025
I was very disappointed in this…
I was very disappointed in this necklace. The birthstones are so small you need a magnifying glass to s...
c
customer
trustpilot.com
Oct 01, 2025
The picture looks blurry and unclear
The picture looks blurry and unclear, al...
c
customer
trustpilot.com
Oct 01, 2025
This seems to be a good company
Pet memory bracelet : I don't usually do online reviews, but I feel this company deserves one. The bracelet arrived exactly as I ord...
c
customer
trustpilot.com
Oct 01, 2025
Never got my fudging order
...
V
Virginia Cao
trustpilot.com
Oct 01, 2025
Looks like I imagined it
Looks like I imagined it. A statement piece and absolutely stu...
M
Mrs Sandra Hartfield
trustpilot.com
Oct 01, 2025
Great value for money
The necklace was bought for my granddaughter and s...
M
Mr.Proctor
trustpilot.com
Oct 01, 2025
Good value and quality…
Good value and quality product,...
c
customer
trustpilot.com
Oct 01, 2025
Christmas gift ideas
I was at first skeptical about this site but they proved me wrong. Product was just as pictured and was delivered in a timely manner. I...
S
Solo Brown
trustpilot.com
Oct 01, 2025
It’s Perfect my wife loved it
...
M
Mcomer
trustpilot.com
Oct 01, 2025
The necklace is lovely can not wait…
The necklace is lovely can not wait til...
L
Lauran Anderson
trustpilot.com
Oct 01, 2025
Received my order which was supposed to…
Received my order which was supposed to be sterling silver - not a hallmark in sight. And the chains were cheap ass ‘fashion’ jewellery. Not impressed...
C
CMWF
trustpilot.com
Oct 01, 2025
The ring is cheaply made
The ring is cheaply made. The stone is not secure. It makes noise when moving it. It’s loose. I have...
T
Tracey Semper
trustpilot.com
Oct 01, 2025
Absolutely loved the mug
Absolutely loved the mug. It t...
D
Dorothy
trustpilot.com
Oct 01, 2025
Stunning necklace
...
D
Darlene Campbell
trustpilot.com
Oct 01, 2025
Business needs improvement standards in shipping process.
I never received my item purchased which was a Halloween season themed t-shirt. I was told to either call the post office which was a hassle or ask my...
F
Fa
trustpilot.com
Oct 01, 2025
Rings bought
...
S
Susan Cheffins
trustpilot.com
Oct 01, 2025
Avoid box chain!
I love the lettering on my infinity necklace, however the box chain broke while putting it on for the first time. This type of chain cannot be repaire...
Conclusion
Reviews for Getnamenecklace show a mix of positive and negative experiences. Many customers report attractive, well-priced personalized items and quick deliveries. However, recurring issues include small or unclear engraving, occasional inconsistent materials (customers expecting sterling), broken chains and several reports of unresolved customer-service or shipping problems. If you consider buying, review product images and material descriptions carefully, confirm hallmark or metal type for jewelry, check the seller’s returns/refund policy, and allow extra time for delivery when ordering customized pieces.