Engraving was too small, names misordered, and delivery was delayed.
“the engraving was too small and difficult to see it all”
Reviews for Getnamenecklace show a mix of positive and negative experiences. Many customers report attractive, well-priced personalized items and quick deliveries. However, recurring issues include small or unclear engraving, occasional inconsistent materials (customers expecting sterling), broken chains and several reports of unresolved customer-service or shipping problems. If you consider buying, review product images and material descriptions carefully, confirm hallmark or metal type for jewelry, check the seller’s returns/refund policy, and allow extra time for delivery when ordering customized pieces.
Examples from available reviews (Nov 2021 – Feb 2026).
Engraving was too small, names misordered, and delivery was delayed.
“the engraving was too small and difficult to see it all”
Product exceeded expectations with good updates and affordability.
“Everything was perfect”
Received non-hallmarked fashion jewelry instead of sterling silver.
“Received my order which was supposed to be sterling silver - not a hallmark in sight.”
Necklace arrived quickly and appears to be great value.
“The necklace was bought for my granddaughter and she will love it. It arrived quickly and looks great”
Delivery experiences are mixed: several customers report fast, timely arrivals while others report long delays or missing shipments.
Many reviewers call the items good value and affordable for the price, often noting satisfactory quality relative to cost.
Limited mentions: ordering was described as easy by some buyers, but there is little data on website or app usability overall.
Product reports vary: many praise appearance and craftsmanship, while others note issues like tiny engraving, blurry images, broken chains or mismatched materials.
Several complaints describe poor customer support or ignored refund requests; a smaller group highlights clear order updates and tracking.
Overall impressions are mixed: a majority report satisfaction with appearance and value, while a significant minority cite quality or delivery problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Delivery was on time and personalized bears were loved.
“The delivery was on time and the gift was wonderful. My friend really loved the bears with our names on them!”
Customer cannot reach company by email to arrange a refund.
“Can't get anyone to answer emails about a refund”
Necklace pendant was crooked and not well executed.
“Was disappointed that the item was not centered in the necklace. It was definitely crooked.”
Socks color was wrong and quality poor for the price.
“Socks were to be navy but they are “blue”. Very poor quality and way over priced.”
Product was a cheap iron-on that likely won't last long.
“It was an iron on a cheap iron on that isn’t gonna last long”
Received damaged item and was offered only a 10% refund.
“damaged item when sent for a refund i was only going to be given 10% of $20”
Reviewer is satisfied with all the jewelry they ordered.
“Love it im satisfied with all that jewellery i order”
Reviewer was disappointed with how the name was printed.
“I was disappointed with the name printing”
Delivery was quick and customer was happy with purchase.
“was quick delivery and happy with my purchase”
Customer loved the bag and would recommend and reuse.
“Loved the bag, would definitely recommend. Would definitely use again.”
Customer service was great and product exceeded expectations.
“Great customer service. Love the song - was really better than expected!”
Good quality items delivered quickly from China to England.
“Great quality and fast delivery to say it came from china to England”
Pens have many choices, vibrant colours, and arrived quickly.
“These pens are great. So many choices & combinations, great colours.”
Customer reports not receiving the package.
“I did not receive the package”
Product was well made and true to the website picture.
“Great product. True to picture as on website.”
Necklace is beautiful and shipped quickly.
“Beautiful necklace, quick shipping”
Product quality was good and ordering was easy.
“Quality of product and ease if ordering.”
Customer had an excellent purchase and overall experience.
“Excellent purchase and experience”
Images were distorted and customer support did not reply.
“Images were distorted and made the gift not as expected. Was supposed to be a nice surprise can’t see the people in the pictures. Emailed to find a resolution with no reply”
Items arrived as pictured and reviewer intends to purchase again.
“This is my first time using this site and i must say. It’s legit and my items came as shown in the pictures.”
Company does not reply to emails or messages after ordering.
“They don't reply to emails, social media messages and their chat is never available.”
Ordered four bags and never received them despite being charged.
“I ordered 4 bags with each family names initials on them on October 21 and was charged $81.90 and I still have never received them.”
Product exceeded expectations with good updates and affordability.
“Everything was perfect”
Reviewer loves the personalized leather rosary cases.
“Love the personalized leather rosary cases.”
Service was fast and item looks beautiful.
“The service was fast. Looks beautiful.”
Necklace birthstones are too small to see without magnification.
“The birthstones are so small you need a magnifying glass to see them.”
Product picture appeared blurry and used a different filter.
“The picture looks blurry and unclear, almost like a different filter was applied”
Bracelet arrived as ordered and delivery updates were provided.
“The bracelet arrived exactly as I ordered and I was kept informed of the expected delivery.”
Customer never received their order.
“Never got my fudging order”
Product matched expectations and is a stunning statement piece.
“Looks like I imagined it. A statement piece and absolutely stunning. Such a great way to evangelize and proclaim His name 🙌🏼.”
Necklace arrived quickly and appears to be great value.
“The necklace was bought for my granddaughter and she will love it. It arrived quickly and looks great”
Product offered good value and quality with reasonable delivery time.
“Good value and quality product,delivered in a reasonable time.”
Product matched pictures, delivered timely, and received many compliments.
“Product was just as pictured and was delivered in a timely manner.”
Gift was perfect and well received by wife.
“It’s Perfect my wife loved it”
Necklace is lovely and giver looks forward to gifting it.
“The necklace is lovely can not wait till Christmas to give it to my grandaugter”
Received non-hallmarked fashion jewelry instead of sterling silver.
“Received my order which was supposed to be sterling silver - not a hallmark in sight.”
Ring was poorly made, stone insecure and noisy when moving.
“The ring is cheaply made. The stone is not secure. It makes noise when moving it.”
Mug exceeded expectations and was better than anticipated.
“Absolutely loved the mug. It turned out better than I thought”
Ordering items from the site was very easy.
“So easy to order items from u”
Item never arrived and customer requests a full refund.
“I never received my item purchased which was a Halloween season themed t-shirt.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Getnamenecklace is an e-commerce retailer focused on customizable jewelry and personalized gifts, including name necklaces, rings, bracelets, mugs and tote bags. The store sells engraved and birthstone options and offers made-to-order personalization. Consumers looking up reviews for Getnamenecklace are typically evaluating product finish, materials (e.g., sterling versus fashion jewelry), delivery times and customer support practices.