BEST online vape store! - Not sure how Giant Vapes has bad reviews because they are the best vape company out there. Even without discount codes, you can't beat them! Usually a...
Giant Vapes
Reviews & Experiences
Reviews for Giant Vapes present a mixed picture. Many customers praise the wide selection, competitive prices and fast shipping, and some report helpful, prompt replacements. However, a notable number of recent reviews describe undelivered orders, billing problems and unresponsive customer service. If you consider buying, review the store's shipping and refund policies, retain tracking and payment records, and consider starting with a small order or a payment method that offers buyer protection.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Aug 2022 โ Oct 2025).
Order was never delivered. GIant Vapes claims Amazon has the package. Amazon claims it was never picked up. Tracking is sitting at the label creation...
I ordered a vape from them. It doesnโt turn on and it doesnโt ch...
Gaint vapes is the shit ! They have a nice selection of the best vape brands on the market. They have both freebase vape juice, salt nic , and disposa...
What reviewers often mention
Service quality
Reviews show mixed shipping performance: many customers report fast, well-packaged deliveries, while multiple recent reports describe missing, delayed, or undelivered orders.
Value for money
Several reviewers cite competitive prices and good value; others complain about paid expedited shipping not being honored or being charged without delivery.
User experience
Some users praise a straightforward website and easy ordering, while a small number report checkout or billing/address match issues during purchase attempts.
Product quality
Customers note a wide selection and satisfactory products for many orders, but there are repeated reports of defective devices and unexpected flavor inconsistencies.
Communication
Multiple reviews describe unresponsive customer service and ignored emails; a smaller group reports quick, helpful replies and easy replacements.
Overall experience
Overall impressions are divided: many long-term customers praise selection, pricing and quick shipping, while others report failed deliveries and unresolved support cases.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
BEST online vape store! - Not sure how Giant Vapes has bad reviews because they are the best vape company out there. Even without discount codes, you can't beat them! Usually a...
I made $200 order and it was never delivered. They...
This company is horrible. I placed an order and they use some company called Sendle to ship. They require a signature to receive this but Sendle doesn...
Order was never delivered. GIant Vapes claims Amazon has the package. Amazon claims it was never picked up. Tracking is sitting at the label creation...
Order never was delivered. Tracking shows it stayed at a Postal Hub for several days and was returned to sender. Giant Vapes will...
Do not expect to get your products in less than 7 or 9 days. They state 1 to 3 days and that is inaccurate. I email.the comp...
Gaint vapes is the shit ! They have a nice selection of the best vape brands on the market. They have both freebase vape juice, salt nic , and disposa...
Give them a try you will become a repeat customer blows everyone else away - So I switched a few months ago to giant vapes. I had to come out and leave another review. Had a bad disposable vape today o received a replacement no...
My new supplier! - The company I'd been using for a few years ran out of the juice I like and didn't know if they'd be getting more in anytime soon. I found Giant Vapes...
Giant Vape has a wide array of juice flavors and hardware. Their customer service goes far and beyond to help you...
Ive been scammed a lot buying vapes but not here !! Super fast shipping and you actually get a legit delivery date. I've lost over $100 trying to get...
Probably the fastest service I haveโฆ
I spent $20 on shipping and it was supposed to be here in 1-3 days. Tha...
Ships promptly, no problems - My order was shipped 2 days after I placed it and I received it 4 days after I ordered it. They have an excellent selection of juice, coils and mods,...
I posted a negative review but had to remove it because the issue I experienced was NOT due to Giant Vapes. If you're getting a denial while attemptin...
tried to make a purchase on it last night 1/26/25 at 11:30 pm and got declined 4 times cause my address on my ID didn't mat...
I only purchase my E-Liquid and Hardware needs from Giant Vapes. Same Day tracking, best prices, and...
SCAM!! - SCAM!!! I ordered online and they whatsapped my saying they were missing most of the flavours. I asked for a refund and have...
I ordered a vape from them. It doesnโt turn on and it doesnโt ch...
Good - Thereโs some bad reviews so I was skeptical of buying, but all the bad reviews ar...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About Giant Vapes
Giant Vapes is an online retailer that sells vaping productsโe-liquids, disposable vapes, mods, hardware and related accessories. The store emphasizes a broad brand selection and ships orders to consumer addresses. People researching Giant Vapes commonly look for information about stock availability, shipping speed, payment and refund handling, and customer service responsiveness.