Reviews Analyzed
21
We Collect & Analyze Reviews
Gifts N Ideas
Experiences & Reviews
Gifts N Ideas is an online gift retailer that offers flower, cake, chocolate and personalized gift delivery through an e-commerce storefront. The service positions itself for scheduled and quick deliveries and provides customer support and payment processing for domestic and international orders.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
21d
Overall Rating
3.3
Our Analysis
🎯
Service quality
Reviews show inconsistent delivery timeliness: several same‑day/successful cases but many reports of delayed, missed or late deliveries.
Share of mentions
Mixed
26%
💰
Value for money
Multiple reviews describe perceived low value: paid amounts exceeded the quality or value of items delivered; substitutions and small discounts mentioned.
Share of mentions
Weak
7%
⚡
User experience
A small set of reviewers report smooth, repeat ordering and quick processing; dataset is limited so signals are cautious.
Share of mentions
Mixed
5%
🔧
Product quality
Product quality and match are inconsistent: some customers praise presentation and taste, while others received wrong, substituted or poor-quality items.
Share of mentions
Mixed
17%
📞
Communication
Communication experiences vary: several reviews praise responsive staff and follow-up, while many report no replies, poor follow-ups or contact issues.
Share of mentions
Mixed
17%
⭐
Overall experience
Overall impressions are split: numerous positive, repeat customers and on-time deliveries contrasted with a substantial cluster reporting late, missing, or incorrect orders.
Share of mentions
Mixed
27%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
This company took 77 USD to deliver a…
"This company took 77 USD to deliver a cake to Singapore and it never arrived. After repeated emails and chats it became apparent this company is a fra..."
Oliver Chuchkin
Trustpilot
Oct 01, 2025
Featured for: No delivery; alleges fraud, strong negative
The worst experience...
"Bought a gift for $100, arrived 3 weeks late after I told them don't bother and was worth maybe $10. They offere..."
Shaolinba
Trustpilot
Oct 01, 2025
Featured for: Paid $100; arrived late, low value
Prompt & Good service received from…
"Prompt & Good service received from Giftsnideas. Though at first delayed delivery, they were friendly and willing especially after Diana from the..."
Sahana Rao
Trustpilot
Oct 01, 2025
Featured for: Delay resolved; helpful customer support
I have been ordering from Gifts and…
"I have been ordering from Gifts and ideas since 5 y..."
Ahmed Mohamed
Trustpilot
Oct 01, 2025
Featured for: Long-term repeat customer across countries
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Daniel Gray
trustpilot.com
Oct 01, 2025
What an amazing service
What an amazing service Ordered at 2pm , my package was available for co...
S
Shaolinba
trustpilot.com
Oct 01, 2025
The worst experience...
Bought a gift for $100, arrived 3 weeks late after I told them don't bother and was worth maybe $10. They offere...
S
Sandra King
trustpilot.com
Oct 01, 2025
Terrible!
Terrible!! I couldn’t contact them. They initially said I’d had a message on WhatsApp? No message and I don’t us...
T
Thivanka Perera
trustpilot.com
Oct 01, 2025
Wonderful Service!
Great experience an...
C
Charles J.
trustpilot.com
Oct 01, 2025
Bought a birthday gift for my…
Bought a birthday gift for my grandmother's birthday (in PH). Quick del...
S
Samedalyne
trustpilot.com
Oct 01, 2025
I did my order few times and It worked…
I did my order few tim...
D
Dan Bittinger
trustpilot.com
Oct 01, 2025
They always delivered what I ordered…
They always delivered what I ordered eve...
J
JW
trustpilot.com
Oct 01, 2025
My sister loved the flowers received
My sister loved the flowers received, except it arrived a day after her birthday. Not sure if it was misco...
B
Bala
trustpilot.com
Oct 01, 2025
Overall Good
I have a good Experience with the Giftsnideas for the flowers delivery with cake, chocolates and the way...
A
AAA
trustpilot.com
Oct 01, 2025
1 week late and no follow ups
1 week late and no fol...
l
laura ximena fajardo Fajardo
trustpilot.com
Oct 01, 2025
Be careful
...
M
Marina AGABEKOV
trustpilot.com
Oct 01, 2025
The worst company that I ever used👎🏼
The worst company that I ever used👎🏼. Today was delivered cake that was...
V
Vijayakrishnan S
trustpilot.com
Oct 01, 2025
Excellent service
Excellent service. Number of products to be increased. Most of it are cakes, flowers. Other gifts be introduced....
T
The Mateador
trustpilot.com
Oct 01, 2025
Giftnideas has been reported to…
this service has been reported to FTC.gov for malpractice they either blatantly don't deliver what your ordered stealing your money or if you keep pes...
L
LD
trustpilot.com
Oct 01, 2025
Delivery on time. Service is best
On 4/5/23, I have ordered birthday gift and flowers from them to deliver on 4/7/2023. They delivered on time. No hassle, great se...
a
arpita banerjee
trustpilot.com
Oct 01, 2025
Pathetic service
Pathetic service. Gift was delivered almost a month later. The brand of chocolates delivered wer...
A
Ahmed Mohamed
trustpilot.com
Oct 01, 2025
I have been ordering from Gifts and…
I have been ordering from Gifts and ideas since 5 y...
S
Sahana Rao
trustpilot.com
Oct 01, 2025
Prompt & Good service received from…
Prompt & Good service received from Giftsnideas. Though at first delayed delivery, they were friendly and willing especially after Diana from the...
R
Ray Giordano
trustpilot.com
Oct 01, 2025
I had a mixed experience
I had a mixed experience. The birthday present didn't arrive on time (it was around a week late) and it wasn't what I ordered. On the bright side, the...
O
Oliver Chuchkin
trustpilot.com
Oct 01, 2025
This company took 77 USD to deliver a…
This company took 77 USD to deliver a cake to Singapore and it never arrived. After repeated emails and chats it became apparent this company is a fra...
Conclusion
Reviews for Gifts N Ideas present a mixed picture. Many customers report successful deliveries, prompt service and repeat purchases, including instances of same‑day fulfilment and responsive support. At the same time a notable portion of reviews describe late or missing deliveries, substituted or lower-quality items, and difficulty contacting customer service. If timely delivery and product fidelity are priorities, confirm delivery options, tracking and support availability before ordering; for higher-value gifts, document order details and consider payment safeguards.