Reviews for Gifts N Ideas present a mixed picture. Many customers report successful deliveries, prompt service and repeat purchases, including instances of same‑day fulfilment and responsive support. At the same time a notable portion of reviews describe late or missing deliveries, substituted or lower-quality items, and difficulty contacting customer service. If timely delivery and product fidelity are priorities, confirm delivery options, tracking and support availability before ordering; for higher-value gifts, document order details and consider payment safeguards.
Examples from available reviews (Jun 2020 – Feb 2026).
Paid $77 for cake delivery to Singapore that never arrived despite follow-ups.
“it never arrived.”
Paid $100 for a gift that arrived three weeks late and seemed low value.
“arrived 3 weeks late”
After initial delay, helpdesk updated and gifts were quality.
“And the gifts were of quality.”
Ordered for five years across 12 countries with consistently great experience.
“always a great experience.”
Reviews show inconsistent delivery timeliness: several same‑day/successful cases but many reports of delayed, missed or late deliveries.
Multiple reviews describe perceived low value: paid amounts exceeded the quality or value of items delivered; substitutions and small discounts mentioned.
A small set of reviewers report smooth, repeat ordering and quick processing; dataset is limited so signals are cautious.
Product quality and match are inconsistent: some customers praise presentation and taste, while others received wrong, substituted or poor-quality items.
Communication experiences vary: several reviews praise responsive staff and follow-up, while many report no replies, poor follow-ups or contact issues.
Overall impressions are split: numerous positive, repeat customers and on-time deliveries contrasted with a substantial cluster reporting late, missing, or incorrect orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order missed delivery, support unresponsive, and refund request ignored.
“Any live chats or email were totally silent to all my messages”
Delivery completed within one day; reviewer appreciates the service.
“I was amazed that the delivery is done within 1 day of the order placement..”
Message card was forgotten so recipient couldn't identify sender, but liked gift.
“They forgot the message card”
Ordering flowers was very easy and delivery was fast with beautiful results.
“very easy to order flowers for my friend who lives in hong kong”
Reviewer praises warm customer service and successful international delivery.
“Customer service is extremely warm”
Service was awesome and deliveries arrived on time.
“their service was awesome and delivered on time”
Reviewer expresses satisfaction with excellent service.
“Excellent service”
Timely service and good product quality were praised.
“Excellent timely service and good quality”
Reviewer repeats that they are satisfied.
“Satisfied SatisfiedSatisfied”
I don't usually write reviews after a successful service but i feel i need to share my experience due to the amount of negative reviews this company has First, the item delivered is completely different to the item I ordered. I had ordered a teddy and chocolate combo's for my daughter's birthday and both items were substituted on arrival. Then, though I paid for express delivery and it was guaranteed that the delivery would be on the same day, the item got delivered 2 days later. I am not sure why they even provided promises that they know they won't keep. I called several times asking customer service to look into the details of this delivery without any successful solution. My daughter was so disappointed! I don't think they are worth even 1 star.
Delivery to Oman went smoothly with prompt communication and handwritten card.
“Birthday card was hand written with care, not just computer print out.”
Procedure and products were described as absolutely fantastic.
“The procedure and the products were absolutely fantastic.”
Happy with international delivery of flowers and cake; will use again.
“I am very happy with my experience.”
Same-day order failed; refund delayed and customer suspects scam.
“It is now 11 days later and still no refund.”
Item arrived ten days late and differed from what was ordered.
“The item delivered is completely different to the item I ordered.”
Express delivery failed; items substituted and arrived days late.
“The item delivered is completely different to the item I ordered.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gifts N Ideas is an online gift retailer that offers flower, cake, chocolate and personalized gift delivery through an e-commerce storefront. The service positions itself for scheduled and quick deliveries and provides customer support and payment processing for domestic and international orders.