Paid $77 for cake delivery to Singapore that never arrived despite follow-ups.
“it never arrived.”
Reviews for Gifts N Ideas present a mixed picture. Many customers report successful deliveries, prompt service and repeat purchases, including instances of sameโday fulfilment and responsive support. At the same time a notable portion of reviews describe late or missing deliveries, substituted or lower-quality items, and difficulty contacting customer service. If timely delivery and product fidelity are priorities, confirm delivery options, tracking and support availability before ordering; for higher-value gifts, document order details and consider payment safeguards.
Examples from available reviews (Jun 2020 โ Feb 2026).
Paid $77 for cake delivery to Singapore that never arrived despite follow-ups.
“it never arrived.”
Paid $100 for a gift that arrived three weeks late and seemed low value.
“arrived 3 weeks late”
After initial delay, helpdesk updated and gifts were quality.
“And the gifts were of quality.”
Ordered for five years across 12 countries with consistently great experience.
“always a great experience.”
Reviews show inconsistent delivery timeliness: several sameโday/successful cases but many reports of delayed, missed or late deliveries.
Multiple reviews describe perceived low value: paid amounts exceeded the quality or value of items delivered; substitutions and small discounts mentioned.
A small set of reviewers report smooth, repeat ordering and quick processing; dataset is limited so signals are cautious.
Product quality and match are inconsistent: some customers praise presentation and taste, while others received wrong, substituted or poor-quality items.
Communication experiences vary: several reviews praise responsive staff and follow-up, while many report no replies, poor follow-ups or contact issues.
Overall impressions are split: numerous positive, repeat customers and on-time deliveries contrasted with a substantial cluster reporting late, missing, or incorrect orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท resellerratings.com (15) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Order delivered to wrong address with cheap, mismatched cakes and poor presentation.
“Avoid this company. It is a SCAM”
Order processed quickly and ready within an hour with engraving.
“my package was available for collection at 3pm”
Paid $100 for a gift that arrived three weeks late and seemed low value.
“arrived 3 weeks late”
Could not reach company and gift was not delivered to intended recipient.
“absolutely No contact and nothing delivered to my son-in-law.”
Reviewer had a great experience and praised customer service.
“Great experience and customer service!”
Quick delivery, friendly service, reviewer will purchase again.
“Quick delivery, service is always friendly.”
Placed multiple orders and the ordering process worked well.
“I did my order few times and It worked well.”
Always delivered orders despite international delays; service praised.
“They always delivered what I ordered even with country delays.”
Flowers were liked but arrived one day late from requested date.
“except it arrived a day after her birthday.”
Positive experience with flower, cake and chocolate delivery and helpful guidance.
“The time of delivery and presentation was also good.”
Order was one week late and there were no follow-ups.
“1 week late and no follow ups.”
Reviewer warns others, calling the company thieves.
“Be careful, they are thieves”
Cake delivered on wrong date and was completely different than ordered.
“And the cake was completely different๐น”
Excellent service but reviewer requests a wider range of gift products.
“Number of products to be increased.”
Accuses company of not delivering ordered items and substituting much lower-value goods.
“they will deliver something of a much lower value thus keeping the difference.”
Ordered from abroad and gifts were delivered on time with no hassle.
“They delivered on time. No hassle, great service.”
Gift arrived nearly a month late; chocolates were poor and no response.
“Gift was delivered almost a month later.”
Ordered for five years across 12 countries with consistently great experience.
“always a great experience.”
After initial delay, helpdesk updated and gifts were quality.
“And the gifts were of quality.”
Mixed experience: late and incorrect item, but recipient enjoyed tasty strawberries.
“the chocolate covered strawberries that were delivered were delicious.”
Paid $77 for cake delivery to Singapore that never arrived despite follow-ups.
“it never arrived.”
Sweatshirt arrived very quickly and matched the description; seller responsive.
“This sweatshirt arrived super fast and was exactly what I ordered.”
Matching sweatshirts had superb quality and arrived on schedule.
“Everything was exactly as described.”
Recipient loved the gift; reviewer appreciated the production preview.
“the recipient absolutely loved it!”
Sweatshirt is perfect, frequently worn and receives many compliments.
“Perfect sweatshirt!”
Arrived quickly and considered adorable and perfect for grandmothers.
“perfect as a birthday gift for grandmas!”
Custom hoodies had excellent quality and beautiful embroidery.
“The quality of the hoodies is excellent, and the embroidery is beautifully done.”
Hoodie is warm and cozy; seller helped match color.
“It's so warm and cozy inside.”
Impressive quality and stitching; gift recipient loved it.
“The quality and stitching of this sweatshirt are impressive.”
Reviewers love the hoodies for outstanding quality and fast shipping.
“The quality is outstanding, and the shipping was incredibly fast.”
Gift was perfect for anniversary and recipient was thrilled.
“the perfect anniversary gift for my husband!”
Custom sweater loved by recipient; reviewer requests more color options.
“She absolutely loved it, and it looked beautiful.”
Four sweatshirts arrived quickly and matched the pictures.
“they arrived exactly as pictured and were shipped very quickly.”
Item exceeded expectations and is very comfortable.
“even better than I expected”
Recipient loved the sweatshirt and shipping was fast.
“My girlfriend absolutely loved it!”
Product had excellent quality and perfect stitching.
“Excellent quality with perfect stitching.”
Partner loved the sweatshirts and they'll order more in the future.
“We'll definitely be ordering more in the future.”
Item was extremely comfortable, fit well, and arrived as expected.
“The item is extremely comfortable, arrived just as expected, and fits amazingly well.”
Boyfriend was thrilled with the gift's softness and comfort.
“He's thrilled with its softness and comfort.”
Fast delivery and product met expectations; satisfied with quality and service.
“Highly satisfied with both quality and service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gifts N Ideas is an online gift retailer that offers flower, cake, chocolate and personalized gift delivery through an e-commerce storefront. The service positions itself for scheduled and quick deliveries and provides customer support and payment processing for domestic and international orders.