Good American
Experiences & Reviews
Good American is a womenswear brand launched in 2016, known for prioritizing inclusive sizing and denim. Co-founded by Khloรฉ Kardashian and Emma Grede, the label emphasizes fit-focused design and a broad size range. The brand offers jeans, tops, activewear and swim, and operates direct-to-consumer online sales alongside some retail experiences. This profile is for consumers looking for consolidated review insights about Good Americanโs products, sizing, service and value.
Overview & Key Metrics
Our Analysis
Service quality
Mixed order-handling reports: several customers praise helpful staff, while others describe delayed shipments and protracted refund or fulfillment struggles.
Value for money
Mixed opinions on price: some reviewers accept higher cost for perceived quality and fit, while a few say similar quality exists for less elsewhere.
User experience
Many reviewers report comfortable fits and flattering cuts; recurring notes about sizing variabilityโseveral customers recommend sizing down for best fit.
Product quality
Numerous reviews highlight sturdy, well-made jeans and comfortable fabrics; isolated complaints include smells, wrong items, inconsistent stretch and fit issues.
Communication
Most cited interactions with staff as helpful and accommodating, both in-store and online; a minority report needing multiple contacts to resolve order problems.
Overall experience
Overall reviewers lean positive, citing good fit and quality; some buyers report order fulfilment or sizing problems that negatively affected their experience.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 โ October 2025).
Frustrating experience with my last order
"I really love this brand, but this last order was such a disappointment. I kept waiting and waiting for my package, and when it never arrived, I had t..."
My favorite jeans
"My favorite jeans. Iโm pretty sure my entire closet is Good American at this..."
The jeans are just okay
"The jeans are just okay. They are a nice jean and decent quality, but not worth w..."
The jeans smell so bad I had to washโฆ
"The jeans smell so bad I had to wash..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Great experience, great quality
I had a great experience with the website and also with discounts. I thi...
Frustrating experience with my last order
I really love this brand, but this last order was such a disappointment. I kept waiting and waiting for my package, and when it never arrived, I had t...
Nice and light
Love the look but would look better on a tall person. SIZING WAY OOFF.Comphy de...
Amazing love my skate jeans
...
Great quality and comfortable fitโฆ
Great quality and comfortable fi...
My favorite jeans
My favorite jeans. Iโm pretty sure my entire closet is Good American at this...
No stretch
No stretch, I ordered them a size 12, they are super loo...
Very helpful and assisted with severalโฆ
Very helpful and assist...
I really like the clothes from thisโฆ
I really like the clothes from this brand, they are looking gorgeous. The stu...
Great quality clothes!!
...
Good American is incredible!
Good American is incredible!! I love their jeans so much!! Also, the...
The jeans are just okay
The jeans are just okay. They are a nice jean and decent quality, but not worth w...
These jeans are a perfect length
These jeans are a perfect length. Iโm 5โ9 and they fall where I need th...
Poor fit if I could have would haveโฆ
Poor fit if I could have would...
The jeans smell so bad I had to washโฆ
The jeans smell so bad I had to wash...
These jeans fit well and areโฆ
These jeans fit well and are comfortable. As usual, go down a size (at least), an...
Great Fit Everytime!
G.A. has made me a bodysuit heaux! Perfect and twice on Sunday! Shipping & Clothin...
I ordered weightless good ease jeansโฆ
I ordered weightless good ease jeans and I received good standard ease jeans. Also...
Too much flare
I think these are well constructed. They have a little too much bell at the bottom fo...
Just wow
Just wow. They fit gr...
Conclusion
Reviewers most often praise Good American for fit, comfortable construction and durable denim, with many calling specific jeans their favorites. Common practical issues include inconsistent sizing across styles and occasional order-fulfilment or shipping problems that required follow-up. A few customers question whether the price premium is always justified, so check return policies and size guidance before buying. For shoppers: verify sizing charts, read item-specific fit notes, and keep documentation if you need to contact customer service about shipping or returns.