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We Collect & Analyze Reviews

Good American
Experiences & Reviews

Good American is a womenswear brand launched in 2016, known for prioritizing inclusive sizing and denim. Co-founded by Khloรฉ Kardashian and Emma Grede, the label emphasizes fit-focused design and a broad size range. The brand offers jeans, tops, activewear and swim, and operates direct-to-consumer online sales alongside some retail experiences. This profile is for consumers looking for consolidated review insights about Good Americanโ€™s products, sizing, service and value.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 81%
Latest Review 19d
Overall Rating
4.1

Our Analysis

๐ŸŽฏ

Service quality

Mixed order-handling reports: several customers praise helpful staff, while others describe delayed shipments and protracted refund or fulfillment struggles.

Share of mentions
9%
Mixed
๐Ÿ’ฐ

Value for money

Mixed opinions on price: some reviewers accept higher cost for perceived quality and fit, while a few say similar quality exists for less elsewhere.

Share of mentions
3%
Mixed
โšก

User experience

Many reviewers report comfortable fits and flattering cuts; recurring notes about sizing variabilityโ€”several customers recommend sizing down for best fit.

Share of mentions
20%
Strong
๐Ÿ”ง

Product quality

Numerous reviews highlight sturdy, well-made jeans and comfortable fabrics; isolated complaints include smells, wrong items, inconsistent stretch and fit issues.

Share of mentions
30%
Mixed
๐Ÿ“ž

Communication

Most cited interactions with staff as helpful and accommodating, both in-store and online; a minority report needing multiple contacts to resolve order problems.

Share of mentions
6%
Strong
โญ

Overall experience

Overall reviewers lean positive, citing good fit and quality; some buyers report order fulfilment or sizing problems that negatively affected their experience.

Share of mentions
31%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

p
pam
trustpilot.com Oct 01, 2025

Great experience, great quality

I had a great experience with the website and also with discounts. I thi...

A
Asun Pont
trustpilot.com Oct 01, 2025

Frustrating experience with my last order

I really love this brand, but this last order was such a disappointment. I kept waiting and waiting for my package, and when it never arrived, I had t...

J
Judith A Hill
trustpilot.com Oct 01, 2025

Nice and light

Love the look but would look better on a tall person. SIZING WAY OOFF.Comphy de...

R
Rosemarie Pena
trustpilot.com Oct 01, 2025

Amazing love my skate jeans

...

D
Dissatisfied Customer
trustpilot.com Oct 01, 2025

Great quality and comfortable fitโ€ฆ

Great quality and comfortable fi...

J
Jessica
trustpilot.com Oct 01, 2025

My favorite jeans

My favorite jeans. Iโ€™m pretty sure my entire closet is Good American at this...

C
Chxakยก NxNxmยก Lolbit
trustpilot.com Oct 01, 2025

No stretch

No stretch, I ordered them a size 12, they are super loo...

R
Renata Roskopf
trustpilot.com Oct 01, 2025

Very helpful and assisted with severalโ€ฆ

Very helpful and assist...

B
BARBARA
trustpilot.com Oct 01, 2025

I really like the clothes from thisโ€ฆ

I really like the clothes from this brand, they are looking gorgeous. The stu...

G
Gabrielle Avery
trustpilot.com Oct 01, 2025

Great quality clothes!!

...

M
Maddi
trustpilot.com Oct 01, 2025

Good American is incredible!

Good American is incredible!! I love their jeans so much!! Also, the...

S
Shannon
trustpilot.com Oct 01, 2025

The jeans are just okay

The jeans are just okay. They are a nice jean and decent quality, but not worth w...

J
Jill
trustpilot.com Oct 01, 2025

These jeans are a perfect length

These jeans are a perfect length. Iโ€™m 5โ€™9 and they fall where I need th...

H
Hazel
trustpilot.com Oct 01, 2025

Poor fit if I could have would haveโ€ฆ

Poor fit if I could have would...

N
Nikki Davis
trustpilot.com Oct 01, 2025

The jeans smell so bad I had to washโ€ฆ

The jeans smell so bad I had to wash...

J
Jessie
trustpilot.com Oct 01, 2025

These jeans fit well and areโ€ฆ

These jeans fit well and are comfortable. As usual, go down a size (at least), an...

R
Rhonda Murray
trustpilot.com Oct 01, 2025

Great Fit Everytime!

G.A. has made me a bodysuit heaux! Perfect and twice on Sunday! Shipping & Clothin...

K
Kim
trustpilot.com Oct 01, 2025

I ordered weightless good ease jeansโ€ฆ

I ordered weightless good ease jeans and I received good standard ease jeans. Also...

C
Customer
trustpilot.com Oct 01, 2025

Too much flare

I think these are well constructed. They have a little too much bell at the bottom fo...

M
Mary K
trustpilot.com Oct 01, 2025

Just wow

Just wow. They fit gr...

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Conclusion

Reviewers most often praise Good American for fit, comfortable construction and durable denim, with many calling specific jeans their favorites. Common practical issues include inconsistent sizing across styles and occasional order-fulfilment or shipping problems that required follow-up. A few customers question whether the price premium is always justified, so check return policies and size guidance before buying. For shoppers: verify sizing charts, read item-specific fit notes, and keep documentation if you need to contact customer service about shipping or returns.