Good Buy Gear
Experiences & Reviews
Good Buy Gear is an online retailer and marketplace focused on baby and child gear, including strollers, car seats, bassinets and accessories. The site lists new and gently used items and offers shipping and customer support. Shoppers comparing options should review item condition notes, return and warranty policies, and shipping timelines before buying.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers praise helpful staff and fast fulfillment, while several report inventory or refund problems that undermined trust.
Value for money
Numerous buyers report strong savings on gently used gear; a subset felt purchases did not last or compensation was inadequate.
User experience
Customers commonly describe an easy ordering process, clear tracking and quick delivery; a few experienced canceled orders or missing items.
Product quality
Most reviewers found items in excellent or like-new condition, with several reports of well-functioning strollers and car seats; few reported defects.
Communication
Many note prompt email updates and responsive agents; others cite delayed notices, difficulty resolving inventory issues, or poor remedies.
Overall experience
Overall impressions are largely positive due to value and condition of items, though notable negative experiences cited refunds and fulfillment failures.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 โ October 2025).
Mockingbird bassinetโฆ
"I had ordered a Mockingbird bassinet for a wonderful price for my new grandson. I was so excited. I received the tracking information and waited for i..."
1000/10 recommend!!
"Ordered a Bombi stroller from here and it was marked as gently used. Price point was amazing, half off the price of an original one! Shipping was FAST..."
The company waited a week to tell meโฆ
"The company waited a week to tell me the order couldn't be fulfilled due to inventory issue. Because they took so long to cancel my order, I missed ou..."
Very nasty company
"Very nasty company! I bought a stroller that was damaged by design and unusable and they still refused to gi..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Car seat arrived in perfect conditionโฆ
Car seat arrived in perfect condition with all wrappings and warranty info, tags in place. From time the order was placed, we rec...
Rating
Rating: โญโญโญโญโญ (5/5) My overall experience with GoodBuy Gear has been excellent! The website is easy to navigate, ordering was simple, and my items arr...
I had a good experience with Good buyโฆ
I had a good experience with Good buy gear, Kirstein helped me with my issue and was...
biggest scam ever
biggest scam ever. Do not use this platform to sell...
Should be GreatBuy Gear
I was skeptical before making my first order due to the fabulous prices. I was so excited when seeing the delivered...
So glad I found this business ! You will too!
So glad I found this business! They are easy to work with, have so many items to choose from. They are helpful if you have any questions. A representa...
Mockingbird bassinetโฆ
I had ordered a Mockingbird bassinet for a wonderful price for my new grandson. I was so excited. I received the tracking information and waited for i...
I love my wagon from GoodBuy Gear
I love my wagon from GoodBuy Gear! I was searching for a collapsible wagon and didnโt want to pay full price. A friend of mine had bought a gently use...
Bought a baby swing as a gift in lateโฆ
Bought a baby swing as a gift in late March 2025 for $100. Stopped working Aug 20. Company unwilling to rectify issue and simply placed blame back on...
I reached out after learning that aโฆ
I reached out after learning that a small part was missing from my order....
I absolutely love my Coluga stroller
I absolutely love my Coluga stroller! Itโs absolutely in perfect condition! Itโs beautiful and moves perfectly! My daughter...
I ordered a bassinet and received theโฆ
I ordered a bassinet and received the wrong color BUT they fixed it...
1000/10 recommend!!
Ordered a Bombi stroller from here and it was marked as gently used. Price point was amazing, half off the price of an original one! Shipping was FAST...
I WISH I HAD FOUND THEM SOONER!
Oh my gosh I am telling literally everyone about goodbuy gear now! I've been wanting a Nuna stroller forever, but could not stomach the price. I found...
Amazing and easy way to buy second handโฆ
Amazing and easy way to buy second hand and reduce wast...
The company waited a week to tell meโฆ
The company waited a week to tell me the order couldn't be fulfilled due to inventory issue. Because they took so long to cancel my order, I missed ou...
They sent my wife's order missing theโฆ
They sent my wife's order missing the important part, the stroller. They couldn't find it in the warehouse. I think they spent more on their ai c...
Great customer service
Great customer service, willing to go above and beyond to make...
Iโve had great experiences each time Iโฆ
Iโve had great experiences each time I have ordered. And Iโ...
Very nasty company
Very nasty company! I bought a stroller that was damaged by design and unusable and they still refused to gi...
Conclusion
Reviews indicate Good Buy Gear frequently offers strong value on gently used baby gear and many buyers report items arriving in excellent condition and arriving quickly. Multiple reviewers highlight responsive customer-service interactions and cases where issues were corrected with replacements. However, a set of reviews describe inventory and fulfillment problems, delayed cancellations, and difficulties obtaining refunds or adequate compensation. Prospective buyers should review item condition details, confirm warranty/return terms, keep order and communication records, and contact customer support promptly if problems arise.