Customers often praise Gthic’s designs, apparent craftsmanship, and strong value across jewelry and apparel. Many mention fast shipping and product photos that match what arrives. A sizable share of complaints points to shipping mistakes, wrong sizes, and limited replies to return requests. Overall, the reviews contrast enthusiastic product praise with serious post-purchase service problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Multiple orders with fast shipping and accurate, high-quality items.
“Shipping is always fast. Items are exactly as shown and of high quality.”
Gothic ring has a hidden engraving and durable black plating.
“It has a tiny engraving inside that only I know about.”
Order was sent to wrong PO box and customer requested refund.
“Shipping information shows that they sent my order to a vacant post office box in Ohio.”
Sent over ten emails about returns and received little response.
“i have now sent over 10 emails asking how to return the items”
Some reviews mention fast shipping, helpful staff, and lost orders that were resolved. Many others describe misdelivered packages, seized shipments, wrong sizes, and returns that were refused or delayed. Service problems show up as the most common negative theme in the reviews.
Reviewers often describe rings and accessories as good value and say the pricing matches the quality. Several specifically call out exceptional value and mention buying again because the items feel affordable.
Customers point to a wide selection and styling that makes it easy to mix outfits and colors. Most comments about the website are positive; one notes that the size charts are clear, which comes up less often than other topics.
Many reviews praise the build, long-lasting finishes, and comfortable fabrics on shirts and accessories. A few mention fit issues and rings that feel loose, suggesting occasional inconsistencies in sizing or quality control.
Positive feedback highlights clear delivery updates and product photos that look accurate. Several complaints cite slow or missing replies about returns and promises that were not followed through, plus one mention of an overdue affiliate payment—rare, but notable when raised.
Reviews split between strong satisfaction with the products and sharp frustration with service. High ratings focus on design and value, while low ratings center on shipping failures and unresolved support cases, creating a polarized overall picture.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Ordered three rings; quality and price are appropriate.
“Have ordered 3 rings from them, all great quality and prices for what you get.”
Multiple orders with fast shipping and accurate, high-quality items.
“Shipping is always fast. Items are exactly as shown and of high quality.”
Website offers many cool rings with reasonable prices.
“I love Gthic's website. I love rings and there are so many cool ones to choose from.”
Received rings too small and seller unresponsive to swap requests.
“I recieved my order but the jewlry (rings) were too small.”
Second ring fit loosely despite sizing tool and prior exchange.
“The second ring finally arrived however I was very disappointed to find that it was fitting loosely & still too large for me to wear.”
Affiliate commissions overdue and unpaid despite valid orders.
“my commission has been overdue for a long time and has yet to be paid”
Order was sent to wrong PO box and customer requested refund.
“Shipping information shows that they sent my order to a vacant post office box in Ohio.”
Witcher ring matched pictures and delivery updates kept me informed.
“always kept in the loop with delivery and progress..”
Customer accuses company of shipping failures and calls them scam artists.
“AVOID. THEY ARE SCAM ARTISTS.”
Friendly staff and very fast shipping; will buy again.
“Awesome website! Very friendly people and really fast shipping.”
Site is trustworthy and provides fast shipping.
“Trustworthy site with fast shipping”
Received wrong sizes and poor quality; company demanded return costs.
“I received my package of rings and all came the same size which is not how I ordered them.”
Received child-sized coat labeled 3XL and must pay return shipping.
“The coat came with a label saying boy or girl.and the size.”
Company promised resolution but failed to follow through.
“they promise resolve it ,but guess what happened? Exactly, nothing”
Reviewer never received their order and calls company a scam.
“Scam, I never received my order, they told me to resend the order and nothing, stay away from this scam”
Sent over ten emails about returns and received little response.
“i have now sent over 10 emails asking how to return the items”
Package was seized for counterfeit postage and refund disputed.
“PACKAGE WAS ULTIMATLEY SEIZED BY USPS FOR COUNTERFEIT POSTAGE”
Excellent customer service complemented great prices and products.
“Fast, fair and a great communicator.”
Lost order was resolved and the ring exceeded expectations.
“When my order was lost in the mailing process, Gthic promptly took care of the problem.”
Received incorrect-sized costume and company did not respond to returns.
“I received a Halloween costume which was marked XXL but was way too small.”
Custom skull earrings matched my wedding gothic theme perfectly.
“They’re beautiful, and I’ll treasure them.”
Viking ring remains untarnished even after months and showers.
“The metal doesn’t tarnish, even when I shower with it (oops).”
Pirate bracelet has a vintage finish and feels sturdy.
“This pirate bracelet has a vintage finish that makes it look like an antique.”
Rings are high quality and well designed despite slower shipping.
“The design and quality is really impressive, above and beyond rings I’ve bought”
Gothic ring has a hidden engraving and durable black plating.
“It has a tiny engraving inside that only I know about.”
GTHIC products provide exceptional value for the money.
“I get exceptional value for my money when shopping at GTHIC.”
Shirts are comfortable, stylish, and made from soft fabrics.
“The shirts are comfortable and stylish.”
If available, hats are fashionable and add a cool factor.
“If they have hats, they’re fashionable and trendy.”
Accessories are high quality and maintain shape and color.
“The accessories are of high quality.”
Items are great for mixing and matching outfits.
“The items from GTHIC are great for mixing and matching.”
Wide selection of colors allows expressing style through hues.
“They offer a wide selection of colors, allowing me to express my style through different hues.”
Jewelry shows exceptional craftsmanship and careful skillful work.
“The craftsmanship of the jewelry is exceptional.”
Jackets are fashionable, versatile, and wear well with outfits.
“The jackets are both fashionable and versatile.”
Clothing patterns are unique and eye-catching.
“The clothing patterns are unique and eye-catching.”
Positive customer reviews affirm GTHIC’s quality and satisfaction.
“The positive customer reviews are a testament to the quality of GTHIC.”
GTHIC jewelry complements my tattooed look and brand identity.
“GTHIC has added a great deal to the look of myself and my brand is identified with my look.”
Size charts are easy to understand and ensured a perfect fit.
“The size charts are easy to understand.”
Clothing is fashionable, durable, and withstands regular wear.
“The clothing is fashionable and durable.”
Product photography accurately shows items and clarifies expectations.
“The product photography on the website is excellent.”
Products balance comfort and fashion-forward design.
“The products strike the perfect balance between comfort and fashion-forwardness.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gthic runs an online store for gothic and alternative fashion and jewelry. It sells rings, bracelets, necklaces, earrings, shirts, jackets, hats, and accessories. Product pages include photos and sizing details to help shoppers compare items. Customers order through the website and receive deliveries through standard carriers.