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We Collect & Analyze Reviews

Helloice
Experiences & Reviews

Helloice is an online retailer of fashion jewelry and accessories that sells through a website and mobile app. Consumers researching Helloice reviews typically look for information about product quality, shipping and delivery, customer service and returns, and the usability of the site or app. When checking independent reviews, verify store policies (shipping, returns, refunds) and official contact channels on the company website before purchasing.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 90%
Latest Review 13d
Overall Rating
4.5

Our Analysis

๐ŸŽฏ

Service quality

Mixed reports: some customers describe helpful, informative service, while others report rude or uncooperative representatives and refund disputes.

Share of mentions
11%
Mixed
๐Ÿ’ฐ

Value for money

Limited mentions: a few reviewers note affordable prices, while some others complained about receiving poor items and seeking refunds.

Share of mentions
5%
Mixed
โšก

User experience

Generally positive: multiple reviewers praise an easy-to-use app/site, simple checkout, effective filters, and straightforward ordering.

Share of mentions
20%
Strong
๐Ÿ”ง

Product quality

Mostly positive: many customers describe stylish, good-quality items, but there are isolated reports of damaged or incorrect products on arrival.

Share of mentions
16%
Strong
๐Ÿ“ž

Communication

Mixed communication experiences: some customers report informative contact, while others describe unhelpful emails, poor updates, and delayed refund handling.

Share of mentions
11%
Mixed
โญ

Overall experience

Overall largely positive across reviews, with a minority reporting order, delivery, and refund issues that negatively affected their experience.

Share of mentions
38%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

T
Trey Burch
trustpilot.com Oct 01, 2025

Great service

...

j
jordy
trustpilot.com Oct 01, 2025

good grate love it

...

C
Chris Jones
trustpilot.com Oct 01, 2025

Great experience

...

C
Carol Condra
trustpilot.com Oct 01, 2025

Easy shopping

...

T
Tyy
trustpilot.com Oct 01, 2025

good quality

...

T
Tony Cummings
trustpilot.com Oct 01, 2025

Easy to order

...

F
Floyd
trustpilot.com Oct 01, 2025

I want no to I get it

...

R
Rosario Lizarraga
trustpilot.com Oct 01, 2025

U was able to find exactly what I needed

I was able to find exactly what I needed so fast due to the filters a...

D
Damian Lausell Jr.
trustpilot.com Oct 01, 2025

Awesome i feel only one word describesโ€ฆ

Awesome i feel only one...

v
vegasgoodgirl
trustpilot.com Oct 01, 2025

GOOD QUALITY

...

J
Jason Gieschen
trustpilot.com Oct 01, 2025

Has great products and it was very easyโ€ฆ

Has great products and it...

T
The Singing Pirate
trustpilot.com Oct 01, 2025

Order mix up?

I recently ( Aug2 ) placed 2 separate orders and only received 1. I contacted my bank and communicated with Helloice and got it straightened out. NOW,...

H
Henry G. Hernandez
trustpilot.com Oct 01, 2025

Easy to use and affordable prices

Easy to use and...

Z
Zuse Wyatt
trustpilot.com Oct 01, 2025

Scam

Didn't receive order when it was " out for delivery" in my area and it's already Been 9 days. Emails from them are no helP when they tell y...

N
Nolan Woodall
trustpilot.com Oct 01, 2025

Product is very stylish

Product is very stylish, ea...

N
Nana
trustpilot.com Oct 01, 2025

They look lovely

I'm happy with the things I brought. They...

e
elaine beitch
trustpilot.com Oct 01, 2025

Easy

Easy, quality, th...

T
Terrence Hunter
trustpilot.com Oct 01, 2025

Customer service was very informative

I find that the app for ordering...

G
Gerald Jordan
trustpilot.com Oct 01, 2025

Great app

Great app, easy to use for online orders. I love it! I also love Helloice, and...

A
Alex Stanski
trustpilot.com Oct 01, 2025

Great selection

...

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Conclusion

Reviews of Helloice show a majority of customers reporting positive experiences with the website/app usability, checkout process, product selection and perceived item quality. However, a minority of reviews describe problems with orders, delivery status, and refund handling โ€” including at least one report of a received item not matching the listing and reports of unhelpful email responses. If you consider purchasing, check Helloiceโ€™s shipping, tracking, and return/refund policies and keep order confirmations and bank statements handy. For specific concerns, documented communication (order numbers, emails) will help when contacting customer support or payment providers.