Helloice (1 reviews)

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Helloice

Hip-hop is a very important part of the music culture with so many children and adults trying to emulate how their favorite rapper dresses, you even have people who undergo body modifications to look like their heroes. One of the most common accessories among musicians in the hip-hop scene are pieces of jewelries. However, these jewelries can be quite pricey for the average consumer. On the internet, there are several brands promising to provide people with these hip-hop style jewelries at an affordable price. However, for the average individual who can't afford to patronize a wrong company, finding out which brand is reliable, and capable of delivering on their promise could be one hell of a job. Are you going to get a flimsy gold plated pendant that won't last a week? The only way to know what the reputable organizations are is through reading customer reviews.

General Information about Helloice

Helloice is a jewelry manufacturing and selling company that was founded in 2017 by 7 young boys who were passionate hip-hop fans. The brand's main office is located in Los Angeles, California. The founders claim that they started this company in order to create products that echoed class and luxury to the whole world. The company is said to use authentic 18 Karat Gold plating that has been dipped 5 times on all of their jewelry with solid brass or 316L stainless steel base. Their website accepts payments via PayPal Express, PayPal Credit, and all other major credit cards.

What Does Helloice Offer Customers?

Helloice offers customers a lot of products and services as can be seen on their website, customers can find different forms of hip-hop styled pieces of jewelry like pendants, chains, bracelets, watches, earrings, and rings. If you are not happy with their already made products, they offer customers the option of creating their own design. According to their website, a group of friends or a family can decide to create a set of jewelry that is unique to them. You can find promotional code for different offers such as buy ‘One Get One Free’, and there are numerous items that have been put On Sale.

Once an order has been placed, they take between 2-7 business days to be processed and shipped. Custom orders take between 7-12 days to be processed and shipped. Orders over $40 are shipped between 7-12 business days for free via YunExpress, while express shipping is free for orders over $180 and will usually take between 4-6 business days. Helloice offers its customers the option of a 30-day return and exchange for only unused items. All returns shipping expenses are incurred by the customer. Every item purchase on Helloice is said to be covered by a one year warranty.

Feedback, Experiences, and Tips for Helloice

The importance of customer feedback cannot be overemphasized, they help intending customers understand what makes each brand unique, and learn what the pros and cons are of each company. Give us your feedback via a customer review, if you have purchased any jewelry from Helloice in the past.

 

S Normandie Ave 756

90005 Los Angeles

📧 support@helloice.com

Reviews, complaints & experiences

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Helloice - All reviews
  • Jack
    03-11-2021

    Pendant

    I purchased a pendant from this company but I received something far away from what they promised. It shows signs of wear even though it's brand new. Turns out they shipped me a useless piece of metal that wasn't even close to what was advertised... The company representative has been emailing me back but he's rude and uncooperative. I should've read the reviews before making the purchase, maybe I would've saved myself the hassle of dealing with uncooperative staff. I want my money back! I'm going to demand a full refund for this pendant and file a complaint with the Better Business Bureau.

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