Reviews show a wide range of experiences with Home Thangs. Many customers report good product quality, helpful sales staff, timely delivery and occasional discounts. However, a noticeable set of recent reviews describe unreturned calls, cancelled orders and communication gaps; several shoppers advise confirming stock and getting written confirmation before large or time-sensitive purchases. If you consider ordering, ask for tracking and explicit delivery windows, and verify cancellation and refund policies in writing to reduce risk.
Examples from available reviews (Jul 2021 – Feb 2026).
Reviewer loves the vanity and praises fast, communicative customer service.
“Absolutely great service and great quality sink and vanity!!!”
Order shown in stock but company remained unresponsive for weeks.
“I have heard nothing.”
Multiple purchases mostly arrived promptly; damaged item was replaced.
“HomeThangs customer service ordered a replacement for us”
Company canceled orders, misrepresented stock and changed prices.
“They advertise a price and then do not honor it and cancel the order”
Reviews show a split: many customers praise helpful, knowledgeable staff and problem resolution; many others report cancellations and inconsistent service.
Several buyers note discounts and competitive pricing; a smaller group reports advertised prices not honored or abrupt price changes and cancellations.
Some customers find the website and ordering process easy and fast; others report stock inaccuracies, checkout problems or delivery scheduling issues.
Most reviews praise product quality and good finishes; occasional reports of shipping damage were often followed by replacement or remedial action.
Many buyers describe timely updates, calls and helpful follow-up; a substantial number report unanswered phones, full voicemail and slow email responses.
Customer impressions vary: repeat buyers report positive, smooth purchases; others report canceled orders, slow responses or delivery failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · resellerratings.com (15) · Reviews (11) · Reviews (1) · Quotes shortened · As of: February 2026
Few hiccups occurred but were quickly resolved, process was easy.
“A couple small hiccups that were quickly resolved”
Bought chair with sale price and no tax, making it affordable.
“sale price plus the no tax it finally made it affordable.”
I love, love, love my new vanity! I was a bit apprehensive when ordering online, but the Home Thangs team was fantastic to work with. We were surprised at the quality and style of the vanity we got. Unfortunately, the vanity we noticed had a few dings and chips. We contacted customer service and they responded very quickly and appropriately. All problems were solved amicably. The same sales team was very responsive when I had questions during the ordering process. In the end, we're very pleased with our purchase from Home Thangs. Great experience! We would definitely shop here again and would recommend Home Thangs to everyone looking for home furnishings.!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Home Thangs is an e-commerce retailer focusing on home furnishings and renovation products sold online. The company operates a product catalog and online ordering platform, and offers shipping and customer support for consumers purchasing furniture, bathroom fixtures, tiles and related items.