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We Collect & Analyze Reviews

HoneyLove
Experiences & Reviews

HoneyLove is a direct-to-consumer intimates brand selling bras and related apparel through its online store. It is known for size guidance resources on its website and provides chat and bot support for shoppers looking for fit and ordering help.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 81%
Latest Review 16d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Multiple reviews describe fast, helpful customer support and quick exchanges; reviewers call staff responsive, compassionate and dependable.

Share of mentions
11%
Strong
💰

Value for money

A minority of reviews mention discounts or extras; several users reported promo failures or missed savings and felt disappointed.

Share of mentions
7%
Weak
⚡

User experience

Many reviewers found the website and ordering easy with size videos and a helpful bot; some reported cart navigation, color naming and checkout problems.

Share of mentions
26%
Mixed
🔧

Product quality

Numerous reviewers praise comfort, fit and wire-free support; a few note fit or durability problems for some body types and with removable liners.

Share of mentions
15%
Strong
📞

Communication

Chat agents and automated support are repeatedly called out as helpful and understanding, with quick answers and effective exchanges.

Share of mentions
13%
Strong
⭐

Overall experience

Overall impressions skew positive: repeat purchases and satisfaction with fit and comfort are common, though checkout and fit issues appear occasionally.

Share of mentions
28%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

C
Cynthia V
trustpilot.com Oct 01, 2025

I've just ordered 3 more bras…

I've just ordered 3 more bras from Honeylove. That adds to my 4 that I've already purch...

R
Rogers
trustpilot.com Oct 01, 2025

Gotta get that dress first!

I have been looking online something to wear under my Mother of the Groom dress. However, I had to choose my dress first. I finally made that decision...

J
Joan Krause
trustpilot.com Oct 01, 2025

When I had questions I was able to get…

When I had questions I was...

T
Theresa Norman
trustpilot.com Oct 01, 2025

Your site was okay

Your site was okay, but at check out the Capital one shopping said I could save$...

R
Rita
trustpilot.com Oct 01, 2025

Easy order process

I have not received my product yet, but ordering it went well. I very much appreciate...

P
Patricia Larrabee
trustpilot.com Oct 01, 2025

Thank you!!!

Thank you providing such great merchandise. You are so de...

L
Love to Wrap
trustpilot.com Oct 01, 2025

Great customer service

Great customer service! My exchang...

A
A Callahan
trustpilot.com Oct 01, 2025

Honeylove website was very easy to use and products are great!

Website was very easy to use and ordering was as well. Nice to r...

K
Kate Helwig
trustpilot.com Oct 01, 2025

I could not get back into the cart to…

I could not get back into the cart to verify the color of the garments I ordered. The names of th...

C
Carla
trustpilot.com Oct 01, 2025

The site offered me 15% off my first…

The site offered me 15% off my first purchase and when zi activated that by giving my email address it then told me that "something went wrong and not...

L
Lyn
trustpilot.com Oct 01, 2025

Ordering on-line was very fast and easy…

Ordering on-line was very fast and...

C
Cheryl Pannier
trustpilot.com Oct 01, 2025

The BOT was really good hopefully what…

The BOT was really good hope...

M
Michele
trustpilot.com Oct 01, 2025

I have tried other brands similar to…

I have tried other brands similar to this one. But non compare to...

R
REGINA PORTER
trustpilot.com Oct 01, 2025

Best bras ever and they feel great on…

Best bras ever and they feel great on your b...

C
Customer
trustpilot.com Oct 01, 2025

Pauline on the chat was extremely…

Pauline on the chat was extremely understanding and comp...

C
Cindy
trustpilot.com Oct 01, 2025

Mature woman review of Honeylove crossover bra

Honeylove advertises extensively on FaceBook (FB). Based on the FB reviews, I decided to order the CrossOver Bra. I was little worried about the fit a...

N
Nancy Lacy
trustpilot.com Oct 01, 2025

It was easy ordering

It was easy ordering....

S
Susan Nardella
trustpilot.com Oct 01, 2025

The purchase process was very easy!

The purchase process was very easy! Cannot wait for my...

R
Rosa Castro
trustpilot.com Oct 01, 2025

I was put on the waiting list

I was put on the waiting list, and in a couple of days my...

V
Viola Martin
trustpilot.com Oct 01, 2025

I did not purchase anything

...

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Conclusion

Reviewers most often highlight comfortable fit and repeat purchases for HoneyLove bras, and many cite helpful online sizing tools and responsive chat support. Several shoppers report smooth ordering and fast exchanges. However, a subset experienced problems applying promo codes, inconsistent color naming, or fit/durability issues for certain body types. If promos or exact shade matching matter to you, verify discounts and color labels before purchase; if uncertain about fit, use the site’s sizing resources or contact chat support first.