Reviews for Ibspot show a clear split: while a minority of customers report satisfactory deliveries, responsive help, and good product quality, a larger share report serious problems. Common negative reports include items never received despite tracking labels, broken or wrong goods, unanswered support emails, and allegations of misleading listings. If considering a purchase, verify contact information, use payment methods with buyer protection, and check tracking closely; keep documentation of orders and communications. For significant purchases, seek seller verification through independent registries or consumer protection channels before paying.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer support persistent and product from Germany was superb.
“the product, itself, is superb: an inflatable clothes hanger from Germany”
Never received order; tracking number fake and no response.
“They also never responded to any of my emails.”
Item arrived broken due to poor packaging and refund denied.
“The merchandise arrived late and also broken.”
Accuses company of copying listings and not being real resellers.
“They are just copying existing listings and not actual resellers.”
Most reviewers report shipping delays, non-delivery, or refusal to refund; several allege fraudulent practices or persistent service failures.
Multiple buyers report unexpected or high charges, overpricing, partial refunds, or feeling the purchase was wasted due to non-delivery.
A small number praise the website's ease of use, while others note misleading product descriptions or sizing that differed from expectations.
Some customers received well-made items, but many report broken, wrong, or poor-quality goods, often attributing damage to inadequate packaging.
Many reviews describe unanswered emails, invalid contact details, or unhelpful responses; a minority describe prompt, helpful replies.
Overall feedback skews negative: frequent reports of non-delivery, damaged items, and lack of customer support, with a smaller set of positive cases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product low quality and magnification not as advertised.
“The product itself was low quality for the price”
Product correct but shipping took a long time.
“Received what I wanted but shipping took a long time.”
Ordering was easy and the purchase process was quick.
“Great experience ordering.”
Fast delivery and reliable product; will order again.
“Speed delivery and product is reliable.will order again.”
Reviewer says product is good and they will enjoy it.
“It is a good product.”
Ordering and shipping were smooth; reviewer would purchase again.
“The ordering process and shipping went really smoothly!”
No issues with service; long-time repeat customer of Naturebee.
“I don't have any issues with your service.”
Cosmetic organizers worked perfectly and were versatile.
“Cosmetic organizers worked perfectly with versatile components.”
Product was exactly what the reviewer needed.
“Just what I needed”
All parts present but some tolerances caused installation difficulties.
“All the parts were present and installable.”
Motion-sensitive light is convenient and bright; highly recommended.
“I love the convenience and the brightness on the light in my coat closet.”
Shower head matched the display and fit perfectly as replacement.
“The shower head was exactly as displayed and the perfect replacement.”
Products received quickly and undamaged.
“I received the products quickly and undamaged”
Product satisfactory but delivery delayed and required outreach.
“Very happy with product, just took longer than expected to arrive”
Vent motor matched exactly and included an extra glove gift.
“The vent motor was an exact match!”
Received one rack instead of three and returns were obstructive.
“but they sent only one.”
Happy with purchase although delivery took longer than expected.
“I am very happy with my purchase.”
Order took nearly three weeks and customer service was unresponsive.
“Your customer service and communication was Absolutely Terrible!!!”
Product was great and reviewer is a repeat satisfied customer.
“The product I Ordered was great.”
Order problems, poor phone support, return label failed and charge disputed.
“You can't call them and they won't call you!”
Customer support unreachable and return denied with 20% credit.
“customer support contact information they post on their website is not a valid email”
Order delayed; tracking shows label created but not shipped.
“a shipping label in NY was created but it hasn’t shipped!”
Item arrived broken due to poor packaging and refund denied.
“The merchandise arrived late and also broken.”
Reviewer calls the site a scam and warns against purchasing.
“This is not a real website.”
Brand owner alleges company sold their product without consent.
“This company is fraud and selling my product without my consent.”
Accuses company of selling products without owner consent.
“This company is fraud, selling someone else product without consent.”
Accuses company of copying listings and not being real resellers.
“They are just copying existing listings and not actual resellers.”
Customer support persistent and product from Germany was superb.
“the product, itself, is superb: an inflatable clothes hanger from Germany”
Never received order; tracking number fake and no response.
“They also never responded to any of my emails.”
Unexpected high shipping charge and item was smaller than described.
“A shipping charge of $16 was way over the top”
Never received pills and no responses to emails; no phone support.
“I purchased pills from this company and never received my order.”
Label printed claiming shipment despite order delay; bank reported.
“they decide to print a label and claim that it was shipped.”
Console cover fit perfectly and resolved cracked leather issue.
“The product made for my BMW X3 is amazing!”
Received poor-quality shirt printed instead of embroidered; thrown away.
“what a piece of crap they sent me.”
No responses to emails or calls; wrong product sent; fraud filed.
“ABSOLUTELY ZERO RESPONSE TO EMAIL, AND PHONE CALLS.”
Charged over $75 for a $40 hat and received no refund responses.
“I was charged over $75.00.”
Order never received; tracking shows label created but not picked up.
“the tracking numbers shows the label was created but never picked up.”
Delivery arrived as promised; reviewer thanks the company.
“Delivery when you say 🤔 thanks for your response 👍”
Dishrack arrived broken due to poor packaging and flimsy materials.
“The dishrack purchased arrived broken, probably due to poor packaging and flimsy materials.”
Arrived slightly late but in great condition.
“Got here a little but arrived in great condition”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ibspot is an online retail brand name used for a web storefront. Consumers researching Ibspot should confirm seller contact details, payment and shipping policies, and consult independent sources (payment provider protections, domain WHOIS, Better Business Bureau) before purchasing.