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We Collect & Analyze Reviews

Ibspot
Experiences & Reviews

Ibspot is an online retail brand name used for a web storefront. Consumers researching Ibspot should confirm seller contact details, payment and shipping policies, and consult independent sources (payment provider protections, domain WHOIS, Better Business Bureau) before purchasing.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 24%
Latest Review 17d
Overall Rating
1.9

Our Analysis

๐ŸŽฏ

Service quality

Most reviewers report shipping delays, non-delivery, or refusal to refund; several allege fraudulent practices or persistent service failures.

Share of mentions
24%
Weak
๐Ÿ’ฐ

Value for money

Multiple buyers report unexpected or high charges, overpricing, partial refunds, or feeling the purchase was wasted due to non-delivery.

Share of mentions
15%
Weak
โšก

User experience

A small number praise the website's ease of use, while others note misleading product descriptions or sizing that differed from expectations.

Share of mentions
3%
Mixed
๐Ÿ”ง

Product quality

Some customers received well-made items, but many report broken, wrong, or poor-quality goods, often attributing damage to inadequate packaging.

Share of mentions
13%
Weak
๐Ÿ“ž

Communication

Many reviews describe unanswered emails, invalid contact details, or unhelpful responses; a minority describe prompt, helpful replies.

Share of mentions
17%
Weak
โญ

Overall experience

Overall feedback skews negative: frequent reports of non-delivery, damaged items, and lack of customer support, with a smaller set of positive cases.

Share of mentions
28%
Weak

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

M
Michellle Freeman
trustpilot.com Oct 01, 2025

Buyer beware

Buyer beware, please understand that the customer support contact information they post on their website is not a valid email and I was never successf...

L
Linda Kay
trustpilot.com Oct 01, 2025

I ordered a month ago

I ordered a month ago. I emailed customer survive aka Sara only to hear the product comes from Canad...

C
Consumer
trustpilot.com Oct 01, 2025

Buyers beware

The merchandise arrived late and also broken. My son threw away the broken merchandise without realizing he had to return it before they would give a...

C
Callie Cameron
trustpilot.com Oct 01, 2025

This is not a real website

This is not a real website. These folks are scammers, do not purchase anything...

B
BIOSYNTRA
trustpilot.com Oct 01, 2025

This company is fraud and selling myโ€ฆ

This company is fraud and selling my product withou...

V
Vishnu Kumar Kaushik
trustpilot.com Oct 01, 2025

This company is fraud

This company is fraud, selling som...

S
Sean
trustpilot.com Oct 01, 2025

They are just copying existing listingsโ€ฆ

They are just copying existing listings and not actual resellers. Do not gi...

S
S. Norman
trustpilot.com Oct 01, 2025

Two things made my experience great: customer help, and high quality product

Two things made my experience great: 1.) the IBSPOT team were resolute in fulfilling my order for a certain international product, in spite of all the...

M
Michelle F.
trustpilot.com Oct 01, 2025

Never received the purchased product

It has been a month and I still havenโ€™t received the purchased product. They also never responded to any of my emails. The โ€œtracking numberโ€ is also f...

B
Bill Jenkins
trustpilot.com Oct 01, 2025

Experience was awful in many ways

First off they tacked on a sizeable charge that it was unclear what it was for. A shipping charge of $16 was way over the top especially when it took...

J
Jackie Figueroa
trustpilot.com Oct 01, 2025

Terrible experience

Terrible experience. I purchased pills from this company and never received my order. I emailed multiple times and never got a single response. Thereโ€™...

N
Nilsa Delgado
trustpilot.com Oct 01, 2025

I ordered a product about a month agoโ€ฆ

I ordered a product about a month ago and today they decide to print a label and claim that it was shipped. I had to report...

N
Natalie
trustpilot.com Oct 01, 2025

Console Cover BMW X3

The product made for my BMW X3 is amazing! The console leather on the original car part was cracked and by resea...

M
Marc Feldman
trustpilot.com Oct 01, 2025

what a piece of crap they sent me.

what a piece of crap they sent me. It went immediatley in the trash Shirt was supposed to be embroidered but...

T
TuxB
trustpilot.com Oct 01, 2025

ABSOLUTELY ZERO RESPONSE TO EMAIL

ABSOLUTELY ZERO RESPONSE TO EMAIL, AND PHONE CALLS. W...

G
Greg โ€œMegaAgentโ€ Herder
trustpilot.com Oct 01, 2025

I ordered a hat from IBspot

I ordered a hat from IBspot. The hat was manufactured by Comhats. I got the hat and it is too big for me. Also, the MSRP was inside the hat and the pr...

K
Karen Steele
trustpilot.com Oct 01, 2025

Ordered but never received

Ordered but never received. Do not reply to emails. Out of $50.00 for a part my husband really needs. My bad for not checking out reviews of this awfu...

J
James Brown
trustpilot.com Oct 01, 2025

Delivery when you say ๐Ÿค” thanks for yourโ€ฆ

Delivery when you say ๐Ÿค” t...

W
Wealhtheow
trustpilot.com Oct 01, 2025

Broken dishrack

The dishrack purchased arrived broken, probably due to poor pac...

M
Maria Carrillo coronado
trustpilot.com Oct 01, 2025

Got here a little but arroces in greatโ€ฆ

Got here a little but ar...

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Conclusion

Reviews for Ibspot show a clear split: while a minority of customers report satisfactory deliveries, responsive help, and good product quality, a larger share report serious problems. Common negative reports include items never received despite tracking labels, broken or wrong goods, unanswered support emails, and allegations of misleading listings. If considering a purchase, verify contact information, use payment methods with buyer protection, and check tracking closely; keep documentation of orders and communications. For significant purchases, seek seller verification through independent registries or consumer protection channels before paying.