Reviews Analyzed
21
We Collect & Analyze Reviews
Ibspot
Experiences & Reviews
Ibspot is an online retail brand name used for a web storefront. Consumers researching Ibspot should confirm seller contact details, payment and shipping policies, and consult independent sources (payment provider protections, domain WHOIS, Better Business Bureau) before purchasing.
Overview & Key Metrics
Positive Sentiment
24%
Latest Review
17d
Overall Rating
1.9
Our Analysis
🎯
Service quality
Most reviewers report shipping delays, non-delivery, or refusal to refund; several allege fraudulent practices or persistent service failures.
Share of mentions
Weak
24%
💰
Value for money
Multiple buyers report unexpected or high charges, overpricing, partial refunds, or feeling the purchase was wasted due to non-delivery.
Share of mentions
Weak
15%
⚡
User experience
A small number praise the website's ease of use, while others note misleading product descriptions or sizing that differed from expectations.
Share of mentions
Mixed
3%
🔧
Product quality
Some customers received well-made items, but many report broken, wrong, or poor-quality goods, often attributing damage to inadequate packaging.
Share of mentions
Weak
13%
📞
Communication
Many reviews describe unanswered emails, invalid contact details, or unhelpful responses; a minority describe prompt, helpful replies.
Share of mentions
Weak
17%
⭐
Overall experience
Overall feedback skews negative: frequent reports of non-delivery, damaged items, and lack of customer support, with a smaller set of positive cases.
Share of mentions
Weak
28%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Two things made my experience great: customer help, and high quality product
"Two things made my experience great: 1.) the IBSPOT team were resolute in fulfilling my order for a certain international product, in spite of all the..."
S. Norman
Trustpilot
Oct 01, 2025
Featured for: Positive customer service and product praise
Never received the purchased product
"It has been a month and I still haven’t received the purchased product. They also never responded to any of my emails. The “tracking number” is also f..."
Michelle F.
Trustpilot
Oct 01, 2025
Featured for: Non-delivery, fake tracking, no response
Buyers beware
"The merchandise arrived late and also broken. My son threw away the broken merchandise without realizing he had to return it before they would give a..."
Consumer
Trustpilot
Oct 01, 2025
Featured for: Broken item, poor packaging, refund issue
They are just copying existing listings…
"They are just copying existing listings and not actual resellers. Do not gi..."
Sean
Trustpilot
Oct 01, 2025
Featured for: Alleged scam, copied listings, not reseller
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Michellle Freeman
trustpilot.com
Oct 01, 2025
Buyer beware
Buyer beware, please understand that the customer support contact information they post on their website is not a valid email and I was never successf...
L
Linda Kay
trustpilot.com
Oct 01, 2025
I ordered a month ago
I ordered a month ago. I emailed customer survive aka Sara only to hear the product comes from Canad...
C
Consumer
trustpilot.com
Oct 01, 2025
Buyers beware
The merchandise arrived late and also broken. My son threw away the broken merchandise without realizing he had to return it before they would give a...
C
Callie Cameron
trustpilot.com
Oct 01, 2025
This is not a real website
This is not a real website. These folks are scammers, do not purchase anything...
B
BIOSYNTRA
trustpilot.com
Oct 01, 2025
This company is fraud and selling my…
This company is fraud and selling my product withou...
V
Vishnu Kumar Kaushik
trustpilot.com
Oct 01, 2025
This company is fraud
This company is fraud, selling som...
S
Sean
trustpilot.com
Oct 01, 2025
They are just copying existing listings…
They are just copying existing listings and not actual resellers. Do not gi...
S
S. Norman
trustpilot.com
Oct 01, 2025
Two things made my experience great: customer help, and high quality product
Two things made my experience great: 1.) the IBSPOT team were resolute in fulfilling my order for a certain international product, in spite of all the...
M
Michelle F.
trustpilot.com
Oct 01, 2025
Never received the purchased product
It has been a month and I still haven’t received the purchased product. They also never responded to any of my emails. The “tracking number” is also f...
B
Bill Jenkins
trustpilot.com
Oct 01, 2025
Experience was awful in many ways
First off they tacked on a sizeable charge that it was unclear what it was for. A shipping charge of $16 was way over the top especially when it took...
J
Jackie Figueroa
trustpilot.com
Oct 01, 2025
Terrible experience
Terrible experience. I purchased pills from this company and never received my order. I emailed multiple times and never got a single response. There’...
N
Nilsa Delgado
trustpilot.com
Oct 01, 2025
I ordered a product about a month ago…
I ordered a product about a month ago and today they decide to print a label and claim that it was shipped. I had to report...
N
Natalie
trustpilot.com
Oct 01, 2025
Console Cover BMW X3
The product made for my BMW X3 is amazing! The console leather on the original car part was cracked and by resea...
M
Marc Feldman
trustpilot.com
Oct 01, 2025
what a piece of crap they sent me.
what a piece of crap they sent me. It went immediatley in the trash Shirt was supposed to be embroidered but...
T
TuxB
trustpilot.com
Oct 01, 2025
ABSOLUTELY ZERO RESPONSE TO EMAIL
ABSOLUTELY ZERO RESPONSE TO EMAIL, AND PHONE CALLS. W...
G
Greg “MegaAgent” Herder
trustpilot.com
Oct 01, 2025
I ordered a hat from IBspot
I ordered a hat from IBspot. The hat was manufactured by Comhats. I got the hat and it is too big for me. Also, the MSRP was inside the hat and the pr...
K
Karen Steele
trustpilot.com
Oct 01, 2025
Ordered but never received
Ordered but never received. Do not reply to emails. Out of $50.00 for a part my husband really needs. My bad for not checking out reviews of this awfu...
J
James Brown
trustpilot.com
Oct 01, 2025
Delivery when you say 🤔 thanks for your…
Delivery when you say 🤔 t...
W
Wealhtheow
trustpilot.com
Oct 01, 2025
Broken dishrack
The dishrack purchased arrived broken, probably due to poor pac...
M
Maria Carrillo coronado
trustpilot.com
Oct 01, 2025
Got here a little but arroces in great…
Got here a little but ar...
Conclusion
Reviews for Ibspot show a clear split: while a minority of customers report satisfactory deliveries, responsive help, and good product quality, a larger share report serious problems. Common negative reports include items never received despite tracking labels, broken or wrong goods, unanswered support emails, and allegations of misleading listings. If considering a purchase, verify contact information, use payment methods with buyer protection, and check tracking closely; keep documentation of orders and communications. For significant purchases, seek seller verification through independent registries or consumer protection channels before paying.