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We Collect & Analyze Reviews

Ann Taylor
Experiences & Reviews

Ann Taylor is an American women's apparel retailer specializing in career-focused and contemporary clothing, including dresses, suiting, tops, and accessories. The brand sells through physical stores and an online storefront, aiming at professional and polished wardrobe staples. Consumers researching Ann Taylor often look for fit, fabric quality, and styling options for workwear and special occasions.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1432d
Overall Rating
5.0

Our Analysis

🎯

Service quality

Reviewer reports attentive service, saying the team "goes out of their way" to ensure satisfaction with the rental experience.

Share of mentions
20%
Strong
💰

Value for money

Reviewer highlights affordability through renting, noting it lets them wear high-end clothing and avoid the cost of buying a full wardrobe.

Share of mentions
20%
Strong

User experience

Reviewer describes the Infinite Style rental experience as "incredible," appreciating the variety, ability to switch styles, and easy returns.

Share of mentions
20%
Strong
🔧

Product quality

Reviewer states they are "very happy with the quality of the dresses," indicating garments and accessories met their expectations.

Share of mentions
20%
Strong
📞

Communication

Review does not detail order updates or specific communications; service is praised but specific messaging or responsiveness is not described.

Share of mentions
0%
Mixed

Overall experience

Reviewer gives an overall positive account: satisfied with dress quality, service, and the convenience of renting instead of buying.

Share of mentions
20%
Strong

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

M
Miya Morrison
Collected.reviews Nov 16, 2021

I rented 4 dresses with this service

I’ve used the Infinite Style rental program to make sure that I’m wearing the best clothing for each occasion, and for me, the results have been incredible. I’ve wanted to be able to wear high-end clothing, but I couldn’t because it was too expensive. I like to switch up my style by purchasing new designer clothes frequently, which means that I had no chance of affording an entire designer wardrobe. With Infinite Style, you can rent a beautiful huge selection of dresses and accessories. So far I have rented several dresses from them and have been very happy with the quality of the dresses. They also go out of their way to make sure that you are completely satisfied with your experience. And the best part of the rental program is that I take them back when I’m done. What an amazing way to try on dresses without risking being stuck with something you don't love!

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Conclusion

This single review praises Ann Taylor's rental offering for making higher-end dresses affordable while maintaining perceived garment quality and attentive service. The reviewer highlights the convenience of renting, the ease of returns, and satisfaction with dress condition. These observations suggest strong performance on product quality, user experience, value, and service for this customer. However, conclusions are based on one review only; shoppers should consult additional reviews for a broader view of fit, sizing, shipping, and communications before deciding.