Reviewers frequently praise Instasmile for realistic-looking veneers, straightforward at-home impression steps and quick delivery compared with traditional dental routes. Many customers report increased confidence, repeat orders and good fit after the initial adjustment period. However, a subset of reviews raise concerns about warranty handling, requests for extensive evidence, and specific delivery or refund disputes. Consumers considering Instasmile should read the terms and warranty details carefully, follow impression instructions precisely, and keep photographic records if issues arise.
Examples from available reviews (Dec 2021 – Feb 2026).
Excellent service and communication increased my confidence in my smile.
“Wow from start to finish excellent service”
Veneer broke and warranty claim stalled due to unreasonable video requirement.
“veneer broke in 2 pieces between front and fang tooth.”
Warns that refund policy denies refunds after receiving the impression kit.
“If you request a refund after receiving the kit, they will refuse.”
Longtime customer reports seamless process and fast delivery.
“Re-ordered recently - seamless process!”
Most reviewers report a fast, easy process and quick delivery. A minority note service friction around warranty handling or specific delivery options.
Several customers compare cost favorably to dental alternatives and call the product good value; a few mention disappointment over specific fees or unpaid express charges.
Users describe straightforward impression instructions and an easy fitting process; some report initial tightness, a learning curve for removal, or issues redoing impressions.
Many reviews describe lifelike, well-fitting and durable veneers that boost confidence; a smaller set report breakage or items that did not fit as expected.
Customers often praise proactive updates and helpful contact; however, multiple complaints describe automated replies, slow responses or demanding evidence for warranty claims.
Most reviewers report positive outcomes: improved confidence, repeat purchases and satisfaction. A notable minority report unresolved warranty or fit-related disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Helpful support and great-looking veneers restored my original smile.
“The teeth look amazing.”
Excellent support and comfortable veneers restored my life-changing smile.
“Unbelievable customer support services.”
New veneers restored confidence after missing tooth.
“Love my new smile”
Veneers arrived much whiter than ordered and look fake.
“They are way whiter than the colour ordered.”
Impressions required retries but final fit was lovely; colour too white.
“they are very white”
Received mismatched colours and poor remakes leaving reviewer very annoyed.
“I have three different colours”
Reviewer strongly advises avoiding the company entirely.
“Avoid this company at all costs”
Never received mold and refund requests were refused.
“never received the mold”
Easy process and finished product looks amazing.
“The whole process was really easy”
New set caused severe pain and warranty refused despite photos.
“They feel so tight and cause severe pain.”
Comfortable veneers but colour difference made reviewer uncomfortable.
“So comfortable to wear.”
Veneers arrived in time, fit perfectly, and looked amazing.
“Instasmile veneers fitted perfectly and look amazing”
Company will not assist customers with veneer problems, reviewer warns.
“They won’t help you at all!”
Company replaced overly bright set and provided a natural remake.
“they redid the set and now they’re natural”
Fast shipping and excellent customer service.
“Fast shipping and customer service was excellent”
Very satisfied; responsive help and warranty available.
“I'm very satisfied!”
Process increased confidence and support was available by phone.
“Made my confidence level go up”
Veneers increased the reviewer’s confidence.
“My confidence went up”
New material improved quality but shades are brighter and durability was poor.
“the quality of the product is much improved”
Easy process and straightforward ordering resulted in a new smile.
“I am so happy that I did order.”
Product was easy to use with fast service but feels tight.
“Fast service easy to use.”
Easy end-to-end process produced authentic looking, slightly tight veneers.
“Experience end to end has been great.”
Warns that refund policy denies refunds after receiving the impression kit.
“If you request a refund after receiving the kit, they will refuse.”
Warranty claim required many photos/videos and remained unresolved.
“Product does not fit and to do a "warranty claim" you jump through hoops”
Longtime customer reports seamless process and fast delivery.
“Re-ordered recently - seamless process!”
Instasmile veneers look natural and much better than Amazon alternatives.
“I LOVE MY NEW TEETH! 😍❤️”
Easy process and excellent communication restored my smile and confidence.
“Amazing communication between the team and me as the customer.”
Chose Instasmile over costly dental options for price and easy process.
“The process is easy, the price is great and the veneers are brilliant.”
Veneer broke and warranty claim stalled due to unreasonable video requirement.
“veneer broke in 2 pieces between front and fang tooth.”
Impression process was easy and veneers fit perfectly.
“they fit perfectly.”
Veneers fit perfectly and company kept me updated throughout.
“Instsmile was great kept me updated with everything.”
Helpful representatives provided an easy process and amazing veneers.
“very helpful representatives who were eager to help and advise”
Instasmile veneers look real and fit well compared to cheaper alternatives.
“I love these are real looking and fit to your teeth..Great Job..”
Clear instructions and company contact made the process easy.
“great contact from the company”
Reviewer thanks company for a fresh start.
“Thank you for a fresh start!”
Excellent service and communication increased my confidence in my smile.
“Wow from start to finish excellent service”
Impression kit arrived quickly but express delivery refund was not provided.
“I paid for express delivery and it took along time”
Company kept me updated and resolved a fitting issue promptly.
“Absolute brilliant service kept up-to-date with everything”
Fast, professional service and responsive support during the process.
“Fast and professional.”
Repeat customer over years who loves the product.
“This is the 4th set I've had over the years.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Instasmile is a direct-to-consumer company that produces removable cosmetic veneers using an at-home impression kit and online ordering. The brand markets custom-fit clip-on or snap-on veneers as a non-permanent alternative to dental procedures and distributes products through its website. Consumers researching Instasmile commonly look for information on impression kits, manufacturing turnaround, warranty and customer support.