Reviews Analyzed
21
We Collect & Analyze Reviews
Judith March
Experiences & Reviews
Judith March is a women's fashion brand that sells sweaters, pullovers, hats and accessories through its e-commerce site. Consumers researching the brand typically look for information on sizing, shipping times, return policies, and product materials. Reviews and Q&A about the company often focus on ordered items, delivery experience, and how the business handles returns and exchanges.
Overview & Key Metrics
Positive Sentiment
19%
Latest Review
17d
Overall Rating
1.6
Our Analysis
🎯
Service quality
Most reviewers report problems with returns, refunds and support responsiveness; a minority describe fast, correct orders and helpful service.
Share of mentions
Weak
16%
💰
Value for money
Many customers feel prices do not match product quality or return outcomes; a small number describe reasonable prices for specific items.
Share of mentions
Weak
15%
⚡
User experience
Frequent reports of slow or undelivered items, missing size charts and broken return links; some buyers report smooth, timely purchases.
Share of mentions
Weak
16%
🔧
Product quality
Numerous complaints mention cheap materials, inaccurate colors and sizing inconsistencies; several reviews praise specific pullovers as good quality.
Share of mentions
Weak
17%
📞
Communication
Multiple reviewers describe non-responsive or inconsistent customer support and disputed refunds; a few note prompt, professional replies.
Share of mentions
Weak
16%
⭐
Overall experience
Overall sentiment in these reviews is largely negative, centered on returns, shipping and quality; a minority of shoppers report positive experiences.
Share of mentions
Weak
20%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Pullover Dress
"So, I came across Judith March website when I was searching for a pullover dress. I found a really cute one that I wanted and decided to check out the reviews. Boy, am I glad I did! Almost all of the reviews said how great the customer service was and how their orders were always correct and arrived on time. That's so important to me when I'm buying online! I decided to place my first order with them and the whole experience was amazing. The dress arrived in less than a week, and it so cute! I have also ordered two more dresses since the first one, with no issues. The prices are great and so is the shipping! This place definitely has my vote for the best online retailer, just because of how easy they made my purchasing experience. "
Jenna M.
Collected.reviews
Dec 16, 2021
Featured for: Positive service and timely delivery
Love my Judith March sweatshirts!
"I read a few other reviews, and while I agree it takes time to get the products it is helpful to know they are made per order. This is a female owned..."
Noelle Warner
Trustpilot
Oct 01, 2025
Featured for: Positive product quality and service
BEWARE OF THIS SCAM OF A…
"BEWARE OF THIS SCAM OF A COMPANY!!!!!!!!!!!! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on..."
EW
Trustpilot
Oct 01, 2025
Featured for: Detailed negative on returns and fraud
Your Item Won’t Ship
"This company has the worst customer service and you’ll be lucky if you ever receive your item. I ordered a Thanksgiving item on Nov 2nd. It’s Nov 22nd..."
J Pendergrass
Trustpilot
Oct 01, 2025
Featured for: Example of shipping and dispute issues
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Carrie Gallacher
trustpilot.com
Oct 01, 2025
sizing is not correct/delivery took forever
I ordered an xl and their xl is a small. The will not refund your money and force you to buy...
t
tiffany way
trustpilot.com
Oct 01, 2025
I would be embarrassed to wear
The shirt was expensive, but the design was so cute that I purchased. The shirt is made out of the cheapest, unattractive fabric. When I go to site to...
K
Kelsey Murphy
trustpilot.com
Oct 01, 2025
Asked for a refund due to inaccurate item color
Asked for a refund due to an item on the website being inaccurately represented in colors. I understand that this is a small business working hard to...
J
Jill Slachta
trustpilot.com
Oct 01, 2025
BUYER BEWARE
BUYER BEWARE Return policy is non-existent. They have posted next to every product and at checkout that you can pay for "unlimited returns and exchang...
M
MCARPENTERRLCARRIERS.COM
trustpilot.com
Oct 01, 2025
Judith March makes rerturns impossible
I placed 2 orders for my daughter for her birthday. She wanted to return the items. Total hassle, I finally got them to send return labels. She put bo...
M
Mary Simmons
trustpilot.com
Oct 01, 2025
Extremely poor quality
I purchased a “one of a kind” sun hat and the quality is extremely cheap. It’s not wort...
S
Sharon Gooden
trustpilot.com
Oct 01, 2025
The 2 jackets I ordered fit fine
The 2 jackets I ordered fit fine, but they have no size charts, so you have to email for dimensions on all things. I think they have a small sta...
J
J Pendergrass
trustpilot.com
Oct 01, 2025
Your Item Won’t Ship
This company has the worst customer service and you’ll be lucky if you ever receive your item. I ordered a Thanksgiving item on Nov 2nd. It’s Nov 22nd...
J
Jennifer Mosley
trustpilot.com
Oct 01, 2025
Cheap quality for price
The order took forever to arrive. I purchased a hat that had a football on it. The quality of the ha...
K
Kristina Kissel
trustpilot.com
Oct 01, 2025
Awful customer service
Awful customer service, emailed about adjusting to their current promo code before delivery & one representative claimed they only do store credit, wh...
T
Tricia Doize-hyatt
trustpilot.com
Oct 01, 2025
I tried to return an item and they never responded
I tried to return an item and they never refunded me …. Tried to contact them and never a response. When...
E
EW
trustpilot.com
Oct 01, 2025
BEWARE OF THIS SCAM OF A…
BEWARE OF THIS SCAM OF A COMPANY!!!!!!!!!!!! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on...
N
Nicole
trustpilot.com
Oct 01, 2025
Order arrived with the box open and…
Order arrived with the box open and barely taped and two belts were not sent. Returns are an extr...
M
Mechelle Rugg
trustpilot.com
Oct 01, 2025
DO NOT BUY FROM THIS BUSINESS!!!
I ordered a hat on April 26th & paid $60 for 2 day shipping so I would have it by May 4th for a Kentucky Derby party. I did not ever receive the hat &...
R
Rebecca Milner
trustpilot.com
Oct 01, 2025
Beyond disappointed
Beyond disappointed. I ordered a fascinator and a top totaling $500. A few hours after, I emailed customer service to cancel the top. They told me the...
C
Casey Uggen
trustpilot.com
Oct 01, 2025
Made in China
Made in China. Really?? Quality also seems...
d
dimple patel
trustpilot.com
Oct 01, 2025
Horrible customer service
Horrible customer service. Beware of sizes before purchase. I bought a mystery box in a size small. Being a size small, I figured this would work. The...
M
Maggie N
trustpilot.com
Oct 01, 2025
Cute and Spunky Pullovers.
I love my Judith March pullovers….so much so I now have 3! Yes Christmas orders placed onBlack Friday take a long time to arrive (3 weeks for my siste...
N
Noelle Warner
trustpilot.com
Oct 01, 2025
Love my Judith March sweatshirts!
I read a few other reviews, and while I agree it takes time to get the products it is helpful to know they are made per order. This is a female owned...
E
Erin C
trustpilot.com
Oct 01, 2025
Absolutely horrible customer service
Absolutely horrible customer service. Response is non existent. They charged me more money to exchange a defective item for the exact same item. Do no...
Conclusion
The sampled reviews show a mix of experiences but skew negative on core e-commerce practices: many customers report slow or missing shipments, difficult return processes and concerns about material quality. Some reviewers do report positive experiences, especially with certain pullovers and responsive staff in isolated cases. If you plan to purchase, review the current return and refund terms carefully, request sizing details before ordering, and allow extra lead time for delivery. Retain order confirmations and consider payment protections if you are concerned about returns or shipment problems.