The sampled reviews show a mix of experiences but skew negative on core e-commerce practices: many customers report slow or missing shipments, difficult return processes and concerns about material quality. Some reviewers do report positive experiences, especially with certain pullovers and responsive staff in isolated cases. If you plan to purchase, review the current return and refund terms carefully, request sizing details before ordering, and allow extra lead time for delivery. Retain order confirmations and consider payment protections if you are concerned about returns or shipment problems.
Examples from available reviews (Dec 2021 – Feb 2026).
Fast delivery, accurate orders, good prices, and overall positive shopping experience.
“the whole experience was amazing.”
Happy with high-quality sweatshirt and responsive customer service.
“I LOVE my Christmas sweatshirt (Be Merry and Bright) and the quality, which is very high.”
Requested return immediately but received only store credit and no response.
“I was told I could ONLY return the item for store credit”
Order didn't ship on time and customer service was unresponsive.
“Their customer service responded that a shipping label had been printed.”
Most reviewers report problems with returns, refunds and support responsiveness; a minority describe fast, correct orders and helpful service.
Many customers feel prices do not match product quality or return outcomes; a small number describe reasonable prices for specific items.
Frequent reports of slow or undelivered items, missing size charts and broken return links; some buyers report smooth, timely purchases.
Numerous complaints mention cheap materials, inaccurate colors and sizing inconsistencies; several reviews praise specific pullovers as good quality.
Multiple reviewers describe non-responsive or inconsistent customer support and disputed refunds; a few note prompt, professional replies.
Overall sentiment in these reviews is largely negative, centered on returns, shipping and quality; a minority of shoppers report positive experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (34) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Quality declined; newer pullover feels cheaply made compared to earlier purchase.
“Quality Went Down! So Disappointed!”
Large order had one incorrect size and customer service didn't respond.
“Customer Service is Non Existent”
Tried to return defective item but store refused the return.
“Most items are final sale and nearly impossible to return”
Reached out multiple times about returning a too-large $160 top with no response.
“nobody has gotten back to me regarding a $160 top I purchased”
Top was poorly made, heavy, and ill-fitting; won't buy again.
“Super HEAVY!”
Patches fell off after one wash and items arrived late for Christmas.
“the patches fell off”
Delayed shipping resolved with proactive texts; quality was amazing.
“Quality is amazing and they're SO cute.”
Good customer service but sweatshirt patches began coming off quickly.
“the patches are already coming off very bad!”
Received damaged item and customer service didn't replace or respond.
“I received no response.”
Order arrived late and multiple customer service inquiries were ignored.
“Worst Customer Service OF ALL TIME”
Received the wrong custom shirt and the company didn't respond.
“Received a baby blue shirt with no stars.”
Christmas sweaters did not arrive and the company did not respond.
“I ordered Christmas sweaters that were guaranteed to be here and still aren't.”
Gift order wasn't shipped when promised and customer service didn't respond.
“I haven't gotten a shipping notice”
Order processing and delivery took excessively long and they didn't communicate.
“It takes forever to receive your merchandise and they will not communicate with you at all!”
So, I came across Judith March website when I was searching for a pullover dress. I found a really cute one that I wanted and decided to check out the reviews. Boy, am I glad I did! Almost all of the reviews said how great the customer service was and how their orders were always correct and arrived on time. That's so important to me when I'm buying online! I decided to place my first order with them and the whole experience was amazing. The dress arrived in less than a week, and it so cute! I have also ordered two more dresses since the first one, with no issues. The prices are great and so is the shipping! This place definitely has my vote for the best online retailer, just because of how easy they made my purchasing experience.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Judith March is a women's fashion brand that sells sweaters, pullovers, hats and accessories through its e-commerce site. Consumers researching the brand typically look for information on sizing, shipping times, return policies, and product materials. Reviews and Q&A about the company often focus on ordered items, delivery experience, and how the business handles returns and exchanges.