Reviews Analyzed
21
We Collect & Analyze Reviews
JustFashionNow
Experiences & Reviews
JustFashionNow is an e-commerce fashion retailer that lists apparel and accessories on a transactional website. The site offers product pages, size options and an online checkout flow; it maintains a returns process and customer support channels. Consumers commonly consult third‑party reviews to evaluate fit, shipping and service performance before ordering.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
23d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Service and returns are raised mainly as negative points: reviewers report return-authorisation problems, refund shortfalls and unresponsive support.
Share of mentions
Weak
8%
💰
Value for money
Several reviewers describe prices as reasonable or affordable, though a few note high shipping costs that affect overall value.
Share of mentions
Strong
8%
⚡
User experience
Many customers report an easy-to-navigate website and straightforward checkout, praising site ease and order confirmation emails.
Share of mentions
Strong
26%
🔧
Product quality
Product comments are mixed: multiple reviewers praise style and construction, while a minority report inconsistent sizing or quality issues.
Share of mentions
Mixed
18%
📞
Communication
Communication reports vary; some note helpful order emails, but several cite no shipping updates and unanswered support emails.
Share of mentions
Weak
13%
⭐
Overall experience
Overall impressions split: many positive experiences with ordering and selection, offset by a set of negative reports about returns and service.
Share of mentions
Mixed
28%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Sandals
"This is the worst online company I have ever purchased from I wish I can give a negative 5 star. When I received the items I had ordered they are nothing like the pictures online. I want to return them and what they don't disclose online is that you have to send them back to China on your cost! Otherwise they will just give you a refund of 15% of your cash and keep the items. Such a dishonest company. They said that they had sent the items I ordered. DO NOT BUY FROM THIS COMPANY when there are so many good ones out there with honest pictures of their products and upfront clear return policies."
Carol
Collected.reviews
Nov 06, 2021
Featured for: Illustrates product, returns, communication issues
JFN has beautiful clothes at very…
"JFN has beautiful clothes at very reasonable prices. Your clothes are colorful, stylish, most are made of wrinkle-free, washable material, and are ver..."
Paula Bailey
Trustpilot
Oct 01, 2025
Featured for: Shows product praise and shipping complaint
Perfect website! Ease of transaction! :)
"I am so happy that I found this website! Everything was easy from "start" to "finish." I love the fact that after ordering, JustFashionNow sends their..."
Debra L. Connor
Trustpilot
Oct 01, 2025
Featured for: Represents positive website and updates
Bulit
"*JustFashionNow Review . JustFashionNow is an online fashion retailer offering trendy and affordable clothing. While some customers praise the stylish..."
Syed Mubeenshah
Trustpilot
Oct 01, 2025
Featured for: Summarizes multiple quality and service complaints
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Joan Harnett-Kindley
trustpilot.com
Oct 01, 2025
Enjoyed my shopping experience with…
Enjoyed my shopping experience with Just Fashion Now. Products and details were e...
P
Paula Bailey
trustpilot.com
Oct 01, 2025
JFN has beautiful clothes at very…
JFN has beautiful clothes at very reasonable prices. Your clothes are colorful, stylish, most are made of wrinkle-free, washable material, and are ver...
L
Linda Atamanuck Hayward
trustpilot.com
Oct 01, 2025
It was an easy purchase
...
C
Carol Dunphy
trustpilot.com
Oct 01, 2025
Pretty new tops
...
M
Meredith Stacy
trustpilot.com
Oct 01, 2025
It was almost too easy to order
It was almost too...
B
Barb
trustpilot.com
Oct 01, 2025
I really do not like to rate prior to…
I really do not like to rate prior to receiving the item. I can then comment on quality, shippin...
E
Elizabeth Larson
trustpilot.com
Oct 01, 2025
No notification or email response about…
No notification or email re...
A
Andrea
trustpilot.com
Oct 01, 2025
The ease easy to navigate of using website
The ease of using website. Selection and sizes are great. The only thing I was not able to do was pro...
D
Debra L. Connor
trustpilot.com
Oct 01, 2025
Perfect website! Ease of transaction! :)
I am so happy that I found this website! Everything was easy from "start" to "finish." I love the fact that after ordering, JustFashionNow sends their...
M
Miguel Angel Cruz Rodríguez
trustpilot.com
Oct 01, 2025
Very Good excelente
...
C
Caroline Fox
trustpilot.com
Oct 01, 2025
Great Fall Sweater
I found the sweater I wanted. It was easy to order and pay for...
K
Karen Jernigan
trustpilot.com
Oct 01, 2025
They have styles for everyone.
I love the fact that you have so many choices...
F
Faith
trustpilot.com
Oct 01, 2025
Very easy to order and checkout
Very easy to or...
C
Carlene
trustpilot.com
Oct 01, 2025
Lots of items to choose from great…
Lots of items to choose from great sele...
C
Carole Dainard
trustpilot.com
Oct 01, 2025
I have been shopping with since the…
I have been shopping with since the pandemic and...
D
DIANE SAUERBORN
trustpilot.com
Oct 01, 2025
Easy to order and pay
...
H
Hazel
trustpilot.com
Oct 01, 2025
I want to return some items
I want to return some items, I get so far on the returns form, but then there is no next step in order to get...
J
Jean MacDonald
trustpilot.com
Oct 01, 2025
I have had great success with this…
I have had great success...
L
Lisa Brown
trustpilot.com
Oct 01, 2025
good good good
...
S
Syed Mubeenshah
trustpilot.com
Oct 01, 2025
Bulit
*JustFashionNow Review . JustFashionNow is an online fashion retailer offering trendy and affordable clothing. While some customers praise the stylish...
Conclusion
Reviews show consistent praise for the website experience, selection and affordable pricing, with multiple customers reporting easy checkout and helpful order emails. Product comments are generally positive on style and construction, but some buyers report inconsistent sizing or variable quality. Several reviewers raise service and communication problems: difficulty obtaining return authorisation, slow or no replies from support, and concerns about return shipping costs. If you consider ordering, read product details and size guidance carefully and review the returns and shipping terms before purchase.