Reviews show consistent praise for Kbeads’ product quality, clear photos and generally reliable fulfillment, with many customers reporting repeat purchases. Multiple reviewers mention helpful, prompt customer service and successful refunds when items were defective or orders needed correction. Fast shipping and reasonable prices are recurring positives, but one detailed complaint flags unexpected courier broker fees and delivery delays. Consumers comparing suppliers should review available shipping options and customs policies before ordering and note that most reviewers recommend Kbeads while checking courier fees for higher-value orders.
Examples from available reviews (Feb 2021 – Feb 2026).
Reviewer received an unexpected UPS bill and criticizes courier and delivery costs.
“received a bill from ups wanting me to pay another £52.19 for them to deliver the parcel!!”
Frequent buyer praises communication, customer service, quality, and prices.
“Great communication. Superior customer service.”
A three year customer praises excellent quality, service, and experience.
“The quality is excellent, the value unbeatable”
Customer service responded quickly and issued a full refund same day.
“Customer service were quick to get back to me the next morning”
Most reviewers report responsive, helpful customer service with quick refunds or order corrections; a small number mention curt or unsatisfactory replies.
Many reviewers note competitive prices, discounts and loyalty points with good perceived value; one reviewer reported unexpected extra delivery charges.
Customers describe straightforward online ordering, clear product listings and generally timely delivery; one review highlights a courier delay and extra fees.
Product photos and descriptions are commonly cited as accurate and bead quality is frequently praised; occasional defective items are reported but sometimes refunded.
Reviewers frequently highlight quick replies and clear communication from staff; a single review reports a curt response in a shipping dispute.
Most reviewers recommend Kbeads, report repeat purchases and overall satisfaction; a minority describe a negative courier/customs billing experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Products are good quality and available in a wide range.
“Nice quality products with a wide range.”
Orders are correct, good value, with reasonable shipping and quality.
“very good value”
Reviewer satisfied and plans to resume jewelry business and reorder.
“Very satisfied with the items I ordered.”
Customer service responded quickly and issued a full refund same day.
“Customer service were quick to get back to me the next morning”
Reviewer picked up beads and is really happy with them.
“I picked up my beads at the post office yesterday”
Products match pictures, arrive neatly packaged, and prices are excellent.
“Pictures and descriptions accurately depict their products.”
Beads are good quality and deliveries arrive on time.
“Good quality beads, delivery always in time.”
Necklace had impressive quality and deliveries were fast.
“impressed with the quality and speed of delivery.”
Reviewer praises both the beads and the customer service.
“Great beads and great customer service!!”
Fast service with early arrivals and satisfying prices and quality.
“The service was fast, my order arrived early much sooner than I expected.”
Reviewer received an unexpected UPS bill and criticizes courier and delivery costs.
“received a bill from ups wanting me to pay another £52.19 for them to deliver the parcel!!”
Multiple orders, fast shipping, good service, and quick refunds.
“one of the item arrived defective and they refunded it immediately.”
Good descriptions and easy site navigation with short delivery times.
“Everything is well described and it's easy to find the things I need.”
Frequent buyer praises communication, customer service, quality, and prices.
“Great communication. Superior customer service.”
Good product quality, low price, fast delivery, and good communication.
“Great quality product and brilliant price .”
Longtime customer praises wide selection and outstanding customer service.
“their customer service is outstanding.”
Regular monthly orders and consistent satisfaction; highly recommended.
“they never disappoint.”
Orders fulfilled correctly and delivered sooner than expected.
“My order has always been fulfilled correctly and I received them sooner than expected.”
Excellent product quality, wide variety, and surprisingly fast delivery.
“The quality of the products is amazing”
Customer is happy; products quality and customer service were excellent.
“Their customer service is nice ,and helpful.”
Fast deliveries that match descriptions, with good prices and service.
“fast deliveries of exactly what was described”
Reviewer praises excellent quality, low prices, great service, and fast shipping.
“The quality is excellent and the prices are the lowest I have found.”
First order arrived promptly, well packed, and included a helpful pick list.
“came with a pick list/ item list which was handy.”
Paid a month ago and still hasn't received beads; contacting PayPal.
“No beads. Contacting pay pal for a refund.”
Pleasantly surprised by product quality, packaging, quick shipping, and service.
“Everything comes packaged SO well and organized”
Multiple orders, wide range, good prices, fast delivery, well packaged.
“Delivery is very fast and everything is packaged well.”
First-time user found service amazing, wide range, and good shipping rates.
“service was amazing, huge range of products”
New business buying supplies, satisfied with prices and fairly fast service.
“Good prices, fairly fast service.”
Company communicates kindly, ships reliably, and packages well.
“Every time Kbeads communicates with me they are so sweet and kind.”
Great selection with good prices and reliable shipping.
“great selection of beads and pendants”
High-quality products, fast shipping, good communication, and accurate orders.
“I received all my goods as pictured, no surprises.”
Happy with selection and attentive customer service; shipping slightly slow.
“customer service is attentive and responsive.”
First order had excellent quality, good value, and quick dispatch.
“The quality of the products is excellent, and the prices are great value.”
Good website, beautiful beads, and consistently fast order fulfillment.
“Very good website, very beautiful bead, order sent quicly”
I have been a loyal customer of this company for 3 years. The quality is excellent, the value unbeatable and their customer service always goes out of its way to help you when needed! I never leave reviews with anything less than 5 stars because these people deserve all possible praise they can get- which isn't very much at all honestly!! All in all? It's an amazing experience being able to order from them easily online without having any problems whatsoever--and then getting discounts or gifts sent right back your way as soon after signing up (which ever comes first). You'll be happy here; trust me on this one :)
Semiprecious stones met quality expectations and offered good prices.
“totally satisfied with the quality and price of the products.”
Pleased with quality, range, and proactive communication about orders and offers.
“I am kept updated on the status of my orders throughout”
Enjoyable beading with excellent products, good shipping times, and savings.
“Excellent products/sizes/colors, good shipping time and always great savings to be found.”
First orders arrived quickly, well packed, and intact.
“Shipping was incredibly fast, tracked the entire way.”
Good prices, great quality, and faster-than-expected UK delivery.
“delivery to the UK is always quicker than expected”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Kbeads is an online supplier of beads and jewelry-making components serving hobbyists and small-scale makers. The retailer is known for a broad selection of beads and findings, aimed at people assembling necklaces, earrings and other handmade jewelry. Information-seeking shoppers typically look for product photos, pricing, shipping options and customer-support policies when comparing bead suppliers.