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KicksCrew
Reviews & Experiences

Reviews show clear patterns: many customers report receiving authentic, well-presented items and fast deliveries, but a notable portion encounter high import duties and unexpected fees. Several buyers experienced slow or unhelpful customer support, especially around returns, exchanges and defects. Before ordering, check size guidance, the seller’s exchange/return fees, and your country’s customs and VAT rules to estimate total landed cost. If you rely on quick resolution for lost or incorrect orders, consider payment protections or verifying seller shipping timelines in advance.

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Overview & Key Metrics

Review count
72
Sources
trustpilot.com, bbb.org, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Several reviewers report poor support for exchanges and returns: slow replies, refusal to accept defects, and extra fees for size changes.

💰

Value for money

Multiple customers report unexpectedly high import duties, VAT and added fees that significantly increase total cost; a minority highlight good product prices.

⚡

User experience

Users cite a solid product selection and generally trustworthy listings; some mention limited transparency on product origin and sizing guidance.

🔧

Product quality

Many buyers describe authentic-looking, well-conditioned items on arrival; a smaller share report defects or items that feel inauthentic.

📞

Communication

Shipping and delivery reports are mixed: numerous fast, on-time deliveries versus several accounts of delays, stuck packages or rude couriers.

⭐

Overall experience

Overall impressions are split: many customers praise quick delivery and satisfactory products, while others highlight duties, shipping issues or unresolved support cases.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) · bbb.org (10) · Collected.reviews (2) · Quotes shortened · As of: February 2026

Jacqhersh
Feb 16, 2026 · trustpilot.com
Jacqhersh
Feb 16, 2026 · trustpilot.com
Daniel
Feb 16, 2026 · trustpilot.com
Daniel
Feb 16, 2026 · trustpilot.com
Gareth Burnett
Feb 16, 2026 · trustpilot.com
Gareth Burnett
Feb 16, 2026 · trustpilot.com
Christine Meg
Feb 16, 2026 · trustpilot.com
Christine Meg
Feb 16, 2026 · trustpilot.com
Desiraa
Feb 16, 2026 · trustpilot.com
Desiraa
Feb 16, 2026 · trustpilot.com
Lacie
Feb 16, 2026 · trustpilot.com
Lacie
Feb 16, 2026 · trustpilot.com
KudakwasheChitorido
Feb 16, 2026 · trustpilot.com
KudakwasheChitorido
Feb 16, 2026 · trustpilot.com
Marilyn
Feb 16, 2026 · trustpilot.com
Marilyn
Feb 16, 2026 · trustpilot.com
Jose
Feb 16, 2026 · trustpilot.com
Jose
Feb 16, 2026 · trustpilot.com
Alan Clements
Feb 16, 2026 · trustpilot.com
Alan Clements
Feb 16, 2026 · trustpilot.com
Kenzii Rose Graves
Feb 16, 2026 · trustpilot.com
Kenzii Rose Graves
Feb 16, 2026 · trustpilot.com
Liam
Feb 16, 2026 · trustpilot.com
Liam
Feb 16, 2026 · trustpilot.com
CH Chan
Feb 15, 2026 · trustpilot.com
CH Chan
Feb 15, 2026 · trustpilot.com
Cem
Feb 15, 2026 · trustpilot.com
Cem
Feb 15, 2026 · trustpilot.com
Tomasz
Feb 15, 2026 · trustpilot.com
Tomasz
Feb 15, 2026 · trustpilot.com
Jonathan
Feb 15, 2026 · trustpilot.com
Jonathan
Feb 15, 2026 · trustpilot.com
Kimberly
Feb 15, 2026 · trustpilot.com
Kimberly
Feb 15, 2026 · trustpilot.com
Jay
Feb 15, 2026 · trustpilot.com
Jay
Feb 15, 2026 · trustpilot.com
Lisa Yoanna
Feb 15, 2026 · trustpilot.com
Lisa Yoanna
Feb 15, 2026 · trustpilot.com
WH
Feb 15, 2026 · trustpilot.com
WH
Feb 15, 2026 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About KicksCrew

KicksCrew is an online retailer and reseller focused on sneakers and streetwear, offering brand-name and limited-edition footwear through its website. The platform lists products for international customers and arranges shipping and returns online. Prospective buyers should review shipping, returns, exchange fees, and customs policies before purchasing.