Reviews split between praise for fit and named support agents, and frustration over shipping, refunds, and rude in-store encounters. Many shoppers say items look like the photos and fit as expected. Others describe long delays, no tracking, and refunds being denied. Store visits draw both loyal fans and reports of poor staff behavior.
Examples from available reviews (Feb 2012 – Feb 2026).
Repeat customer praises beautiful, high-quality maxi dresses and sets.
“they never disappoint.”
Customer service responded promptly and dress arrived the next day.
“the beautiful dress arrived the next day!”
Reviewer accuses company of delayed shipping, withholding refunds, and deceptive fees.
“they had the audacity to penalize me with keeping 50% of the return”
Order not received after over a month and refund was denied.
“Its been more than one month later and I still don’t have the item.”
Several reviews praise specific agents for quick, effective help, with some issues resolved fast. A large group describes refused exchanges, withheld refunds, and long shipping waits that support could not fix. Some in-store accounts mention staff who were unhelpful or rude in person.
Some customers point to affordable prices and say they buy again for budget-friendly styles. Others report low-quality fabric and poor construction that makes the cost feel less worthwhile. A few also mention limited size availability affecting value.
Online shoppers often say product photos are clear and sizing is accurate when the order arrives. Many complaints focus on missing tracking, long delivery times, and trouble reaching support. In-store visits bring both strong recommendations and complaints about fitting-room limits and offensive music.
Many reviewers say the clothing matched the website images, fit well, and arrived as expected. A sizable group reports wrong sizes, cheap material, bad odors, or items that don’t match the pictures. A smaller set notes minor problems like printing or spelling errors on products.
Some customers describe fast, helpful replies from named reps and clear order updates. More complaints mention no shipping notices, deleted reviews, removed contact details, and emails or messages that went unanswered. A few reviewers also call out high shipping fees or blocked payment methods.
Feedback divides between shoppers happy with fit and responsive agents, and others dealing with nondelivery and refund disputes. The negative side repeatedly cites missing or late orders and denied reimbursements. Reviews show sharply different outcomes depending on fulfillment and the specific service interaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · yelp.com (20) · Sitejabber (20) · bbb.org (6) · Quotes shortened · As of: February 2026
Order placed but not received and no tracking number provided.
“I haven't received it yet nor do a have a tracking number!”
Ordered multiple outfits and never received the merchandise.
“I ordered two outfits for $130.00 and never received my order.”
Very late delivery and product differed from advertised color.
“I didn't receive my order until 1/24/24.”
Received wrong-size, smelly shorts and could not get a satisfactory refund.
“FAKE, SMELLY CLOTHING”
Item arrived as pictured and fit correctly but had misspelling.
“It looks just like the picture, and it is the right size.”
Shipping was very slow and refunds were essentially nonexistent.
“Shipping took forever and refunds are nonexistent.”
First-time order never arrived and WhatsApp support was unhelpful.
“it awaiting info from courier”
Company sent incorrect size and refused an exchange request.
“they sent a size too small.”
Outfit was baggy, cheap material, and did not match the picture.
“It looked NOTHING like the picture.”
Measurements were incorrect and merchant refused to provide a refund.
“This website is a scam.”
Reviewer was charged but company says payment is still needed; calls disconnected.
“When i try and call it says disconnected...”
Reviewer received cheap clothing and seller refused refund.
“The pictures on the site look nothing like the actual clothes.”
Item did not match pictures and refunds or exchanges were denied.
“it look nothing like the picture at all..”
Reviewer criticizes low quality clothing and poor fitting items.
“The clothes are cheap price wise but much cheaper quality wise.”
Store employee reacted rudely when reviewer asked a question.
“she turned her nose up at me & made faces”
Store associate restricted reviewer from fitting room while helping sister.
“A store associate told me I had to sit outside of the fitting room”
Reviewer loves the store and found staff very helpful.
“I love the store! The clothes are super sexy!!!”
Reviewer found clothing cheaply made and left without buying.
“the clothes here are skanky and very cheaply made.”
Good variety of clothes but customer service needs improvement.
“They need to work on their customer service”
Reviewer reports rude, unhelpful sales staff despite average clothes.
“Sales people who worked here were terrible, unhelpful, and bitchy.”
Reviewer found clothes skimpy and lower quality despite low price.
“The clothes aren't the greatest quality but they are cheap.”
Clerks were distracted and did not attend to customer's questions.
“The clerks were too busy chatting among themselves to pay attention to my questions.”
Trendy, reasonably priced clothing but limited size availability.
“Reasonable prices, for the most part,”
Reviewer had a bad return experience despite meeting return conditions.
“I tried to return a top that I had bought a few days ago with the tags still attached and the receipt.”
Reviewer experienced offensive store music and poor environment.
“They were playing rap music referring to women as bit#%es and who@es”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Know Fashion Style sells women’s clothing. It offers dresses, tops, and matching sets across several collections. Shoppers view product pages with photos, sizing details, and prices. The company runs an online store and offers support channels for orders and returns.