lassola
Experiences & Reviews
We've collected and analyzed customer feedback for lassola to provide you with unbiased insights.
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Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
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Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
I received the wrong item and they are not providing any customer service
I received the wrong item and they are asking me to pay UPS to return it rather than send me a prepaid label. The cost of...
Good quality chandelier
Just had my bubble chandelier installed today and I couldn’t be happier. Personally I have had a great experience from start...
Don’t trust this company
I wish I had read the reviews before purchasing two pendents over £200!!! I have been continuously fobbed off by this company. Still haven’t received...
AVOID AVOID AVOID
AVOID AVOID AVOID. Ordered a light fitting which looked nothing like the photos online. Tried to return and they gave me the run a...
Wont buy from them again
We wanted a particular design and colour of a pendent light for our brand new kitchen island in new extension area. We searched online, and only Lasso...
100% avoid
Do NOT buy anything from this awful company. I bought 3 outside wall lights and so far 2 have failed. One let water in and the other just melted. So f...
Beautiful wall light. As described on the website
I was a bit concerned buying from Las Sola due to large amount of negative feedback on here. I have ordered a wall light with alabaster stone. The shi...
Irresponsible seller - I would give zero stars if I could.
I would give zero stars if I could. I ordered an 8-light floor lamp, but after a long wait, they sent me a 6-light version instead. I contacted them f...
Wish I had read reviews before i…
Wish I had read reviews before i ordered. They claim item was delivered which it wasn’t. Then we chased where the item was they told us to wait anothe...
The orr curved outdoor up/down light…
The orr curved outdoor up/down light looks goo. Poor quality fixings, so had to use my own screws and replaced alen key grub screws with proper screws...
Nothing arrived after 3 weeks
Ordered 3 weeks ago and despite numerous emails no sign of the item....
It doesn't even warrant one star
It doesn't even warrant one star. DO NOT BUY FROM THIS COMPANY OR LIGHTZEY. I didn't receive a confirmation of my order and although it did arrive, it...
Do not buy from them
Do not buy from them! Low quality cheaply made terrible customer service. Tried to send light back ups wanted $180 . After 19 messages back...
cheap lights that cost a lot
cheap lights that cost a lot, even the bulb supplied was an unbranded cheap one. could have got the same from dunelm i think for a lot less...
Product didn't work and no returns
Product didn't work and they are refusing t...
This company products are extremely low…
This company products are extremely low quality and they do not survice their own shipment. 4 out of 6 light fixtures arri...
Do not buy from this company
Do not buy from this company. Cheap products, take ages to arrive. Missi...
I ordered a lighting fixture that never…
I ordered a lighting fixture that never worked, followed every return instruction, and still can’t get a refund. Customer service refuses to acknowled...
SCAM
Plastic article that arrived directly from China... We are looking t...
I bought a swan light months ago and…
I bought a swan light months ago and the light unbeknown to me was shipped from China. I have sent videos/Photos and have been...