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We Collect & Analyze Reviews

lassola
Experiences & Reviews

We've collected and analyzed customer feedback for lassola to provide you with unbiased insights.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 10%
Latest Review 8d
Overall Rating
1.6

Our Analysis

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: October 2025

M
Mary Hardy
trustpilot.com Oct 01, 2025

I received the wrong item and they are not providing any customer service

I received the wrong item and they are asking me to pay UPS to return it rather than send me a prepaid label. The cost of...

M
Margaret
trustpilot.com Oct 01, 2025

Good quality chandelier

Just had my bubble chandelier installed today and I couldn’t be happier. Personally I have had a great experience from start...

S
S Ali
trustpilot.com Oct 01, 2025

Don’t trust this company

I wish I had read the reviews before purchasing two pendents over £200!!! I have been continuously fobbed off by this company. Still haven’t received...

O
Owen Hawkins
trustpilot.com Oct 01, 2025

AVOID AVOID AVOID

AVOID AVOID AVOID. Ordered a light fitting which looked nothing like the photos online. Tried to return and they gave me the run a...

S
Shuang Man
trustpilot.com Oct 01, 2025

Wont buy from them again

We wanted a particular design and colour of a pendent light for our brand new kitchen island in new extension area. We searched online, and only Lasso...

B
Beanykey
trustpilot.com Oct 01, 2025

100% avoid

Do NOT buy anything from this awful company. I bought 3 outside wall lights and so far 2 have failed. One let water in and the other just melted. So f...

P
Przemysław Orawiec
trustpilot.com Oct 01, 2025

Beautiful wall light. As described on the website

I was a bit concerned buying from Las Sola due to large amount of negative feedback on here. I have ordered a wall light with alabaster stone. The shi...

J
Jason X
trustpilot.com Oct 01, 2025

Irresponsible seller - I would give zero stars if I could.

I would give zero stars if I could. I ordered an 8-light floor lamp, but after a long wait, they sent me a 6-light version instead. I contacted them f...

I
I Ahmed
trustpilot.com Oct 01, 2025

Wish I had read reviews before i…

Wish I had read reviews before i ordered. They claim item was delivered which it wasn’t. Then we chased where the item was they told us to wait anothe...

T
Tony Williams
trustpilot.com Oct 01, 2025

The orr curved outdoor up/down light…

The orr curved outdoor up/down light looks goo. Poor quality fixings, so had to use my own screws and replaced alen key grub screws with proper screws...

v
vanessa quince
trustpilot.com Oct 01, 2025

Nothing arrived after 3 weeks

Ordered 3 weeks ago and despite numerous emails no sign of the item....

N
N White
trustpilot.com Oct 01, 2025

It doesn't even warrant one star

It doesn't even warrant one star. DO NOT BUY FROM THIS COMPANY OR LIGHTZEY. I didn't receive a confirmation of my order and although it did arrive, it...

C
Cheryl Ford-Butler
trustpilot.com Oct 01, 2025

Do not buy from them

Do not buy from them! Low quality cheaply made terrible customer service. Tried to send light back ups wanted $180 . After 19 messages back...

M
M Taylor
trustpilot.com Oct 01, 2025

cheap lights that cost a lot

cheap lights that cost a lot, even the bulb supplied was an unbranded cheap one. could have got the same from dunelm i think for a lot less...

J
Jonathan Daglish
trustpilot.com Oct 01, 2025

Product didn't work and no returns

Product didn't work and they are refusing t...

M
M M
trustpilot.com Oct 01, 2025

This company products are extremely low…

This company products are extremely low quality and they do not survice their own shipment. 4 out of 6 light fixtures arri...

C
Consumer
trustpilot.com Oct 01, 2025

Do not buy from this company

Do not buy from this company. Cheap products, take ages to arrive. Missi...

A
Andrew Stalker
trustpilot.com Oct 01, 2025

I ordered a lighting fixture that never…

I ordered a lighting fixture that never worked, followed every return instruction, and still can’t get a refund. Customer service refuses to acknowled...

E
Elvira Gsn
trustpilot.com Oct 01, 2025

SCAM

Plastic article that arrived directly from China... We are looking t...

P
Peter Crammer
trustpilot.com Oct 01, 2025

I bought a swan light months ago and…

I bought a swan light months ago and the light unbeknown to me was shipped from China. I have sent videos/Photos and have been...

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