Reviews Analyzed
21
We Collect & Analyze Reviews
Lattelier
Experiences & Reviews
Lattelier is a fashion retailer operating an online store that offers clothing, footwear and accessories for men and women. Shoppers researching the brand commonly check product range, sizing guidance, shipping times, return policies and customer support channels. When evaluating Lattelier, look for official store policies, verified seller listings and clear contact information to confirm service options.
Overview & Key Metrics
Positive Sentiment
48%
Latest Review
28d
Overall Rating
2.9
Our Analysis
🎯
Service quality
Very few reviews mention in-store service; the single detailed review highlights friendly, attentive staff and helpful recommendations at purchase.
Share of mentions
Strong
2%
💰
Value for money
Comments on price are mixed: some shoppers cite discounts and honored coupons, while others report high delivery costs, perceived overpricing or disputed charges.
Share of mentions
Mixed
11%
⚡
User experience
Many reviewers praise site navigation, sizing charts and easy checkout, but numerous others report delayed or missing orders and order-processing or payment issues.
Share of mentions
Mixed
24%
🔧
Product quality
Several shoppers describe garments and shoes as good quality with accurate sizing, though a small number report defective items or incorrect fulfillment.
Share of mentions
Strong
16%
📞
Communication
A substantial group of reviewers report unresponsive support, unanswered emails and only automated replies; a minority note helpful in-person assistance.
Share of mentions
Weak
13%
⭐
Overall experience
Overall impressions are split: many buyers are satisfied with products and checkout, while many others report missing orders, refunds not issued and support failures.
Share of mentions
Mixed
34%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2022 – October 2025).
Pleasant Shopping Experience At Lattelier
"I recently had the pleasure of shopping at Lattelier, and I must say that my experience was truly delightful. From start to finish, the experience was seamless and enjoyable. The range of clothing options they offer is impressive - both women's and men's fashion are well represented here. Additionally, the shoes and accessories selection complemented the apparel nicely. What really stood out for me were their attention to detail when it came to customer service. The staff members were friendly, knowledgeable, and always eager to help. They made recommendations based on my interests and even informed me about discounts that would make my purchase more affordable. Not only did I find something perfect for myself with ease but I ended up doing most of my holiday shopping there as their unique collections could be a good fit for almost anyone! Overall, I found Lattelier to be an excellent retailer with quality items at reasonable prices where customer satisfaction seems like a priority!"
Ava Windler
Collected.reviews
Mar 19, 2022
Featured for: Covers service, price, user experience
Lattelier : a fraudulent company?
"I ordered items in early July. I did not receive an order confirmation via email. I DID receive this review company’s email instead a few days after p..."
Stephanie
Trustpilot
Oct 01, 2025
Featured for: Describes no confirmation and no replies
I ordered a pair of boots and received…
"I ordered a pair of boots and receive..."
Edwina Darden
Trustpilot
Oct 01, 2025
Featured for: Example of product-quality fulfillment error
Ordering was easy and fast but never sent
"Ordering was easy and fast. Lots of different styles so you'll always find something that is for you and pieces are quality 👌 Changing my review. Item..."
April Wadlington
Trustpilot
Oct 01, 2025
Featured for: Mixed review: good product, no delivery
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Johanna
trustpilot.com
Oct 01, 2025
horrible company, shit quality clothes and got SCAMMED
horrible scammed of more than I purchased for, never h...
S
Stephanie
trustpilot.com
Oct 01, 2025
Lattelier : a fraudulent company?
I ordered items in early July. I did not receive an order confirmation via email. I DID receive this review company’s email instead a few days after p...
E
Edwina Darden
trustpilot.com
Oct 01, 2025
I ordered a pair of boots and received…
I ordered a pair of boots and receive...
J
Judy Cunningham Munro
trustpilot.com
Oct 01, 2025
I love these boots
...
C
Cynthia Alston
trustpilot.com
Oct 01, 2025
I am still owed 2 sweat suits and a…
I am still owed 2 sweat suits and a belt fro...
M
M Woods
trustpilot.com
Oct 01, 2025
2 Months & Order not received!
2 Months & Order not received!! N...
S
Sonal SONAL
trustpilot.com
Oct 01, 2025
I have sent several emails explaining…
I have sent several emails explaining that i cant make the payment and y...
Q
Qiu Koski
trustpilot.com
Oct 01, 2025
Fashionable
It is my first time to shop this b...
E
Evelyn Toro
trustpilot.com
Oct 01, 2025
I placed two order in January and I…
I placed two orders in January and I have had no updates nor have I received the merchandise. Poor cus...
M
Marie Duquette
trustpilot.com
Oct 01, 2025
Beautiful coat
Beautiful coat Easy to...
P
Patricia Knowles
trustpilot.com
Oct 01, 2025
Item out of stock
Item out of stock. Have not received refund. Have n...
A
April Wadlington
trustpilot.com
Oct 01, 2025
Ordering was easy and fast but never sent
Ordering was easy and fast. Lots of different styles so you'll always find something that is for you and pieces are quality 👌 Changing my review. Item...
O
Oda
trustpilot.com
Oct 01, 2025
Love my jacket
...
S
Shannon Elizabeth
trustpilot.com
Oct 01, 2025
Easy breezy couldn’t be more delighted
Easy breezy couldn’t be...
B
Beddy
trustpilot.com
Oct 01, 2025
Easy to navigate
Easy to navigate. Size was avail...
S
Seham Abdullah
trustpilot.com
Oct 01, 2025
I buy from the company befor in…yes
I buy from the company befor in feb,2022 ... I notes that the price is double ... honest i like the item...
D
Denise Paglina
trustpilot.com
Oct 01, 2025
Like th vest.
Be observant of ALL the buttons II missed one which I fe...
S
Sorin Pana
trustpilot.com
Oct 01, 2025
very expensive delivery
very expensive delivery, almost...
F
Francean Lott
trustpilot.com
Oct 01, 2025
The site is easy to use (love it)
The site is easy to use (love it), checkout is easy (5th gr...
H
Hélène Béique
trustpilot.com
Oct 01, 2025
Very elegant clothes and efficient…
Very elegant clothes an...
Conclusion
Reviews show a clear split between satisfied customers and those reporting order or communication failures. Positive reviews frequently mention easy site navigation, accurate sizing charts, honored discounts and good product quality. Negative reports repeatedly cite missing orders, delayed deliveries, unreturned refunds, unresponsive email support and at least one fulfillment mistake (e.g., receiving two right-side boots). Before buying, verify payment protections, confirm expected shipping windows and check the store’s return and contact policies to reduce purchase risk.