Reviews Analyzed
21
We Collect & Analyze Reviews
Lilicloth
Experiences & Reviews
Lilicloth is an e-commerce apparel retailer that sells clothing and accessories through an online storefront. Customers typically browse and order via the company website, which uses promotional discounts and shipping/tracking systems. This summary is intended for consumers researching Lilicloth reviews and aims to clarify recurring user reports and common issues.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
22d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Several reviews report fulfillment and delivery failures (missing items, delayed refunds, invalid tracking); a minority describe timely shipments.
Share of mentions
Weak
13%
💰
Value for money
Some customers praise low prices and discounts; others report problems using advertised coupons or receiving promised discounts.
Share of mentions
Mixed
13%
⚡
User experience
Many reviewers describe the website and ordering process as easy and simple to use, with clear navigation and quick checkout.
Share of mentions
Strong
26%
🔧
Product quality
Product reports are split: multiple customers praise shirts and sweatshirts, while others cite poor materials, wrong sizing, or substandard items.
Share of mentions
Mixed
13%
📞
Communication
Numerous complaints cite poor support: unhelpful or slow responses, unresolved refund requests, invalid tracking information and coupon issues.
Share of mentions
Weak
11%
⭐
Overall experience
Overall impressions vary: several long-term satisfied customers, but a notable portion report unresolved orders, refunds, or delivery problems.
Share of mentions
Mixed
24%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Sweatshirts
"I have been ordering from Lilicloth for years and have never had a problem. This year I ordered 5 sweatshirts from them, 4 were black and 1 was red. They arrived after about 2 weeks with tracking, which is pretty standard. The packaging looked really nice and none of the clothes seemed damaged or dirty. As soon as I saw the prices I was excited because my usual place sells the same sweatshirts for over twice as much.
The clothes were all really comfortable and high quality, but they are a bit long in the torso area which is typical of sweatshirt manufacturing so I'm not giving it less points for that. However, I will continue wearing these sweatshirts throughout the winter season and recommend this place for anyone looking for comfort at a low price!
My rating: 9/10
"
Vanessa Glover
Collected.reviews
Nov 23, 2021
Featured for: Detailed positive product/value
I ordered 4 items ($81.45) 1 month ago and got only 1 ($8.99)
"I ordered 4 items: Vintage Tribal Florl Art Sweater $26.24, Loose Knitted 3D printing cardigan blue $26.23, asual Buttoned Heart T-shirt white $8.99 a..."
Dee Barber
Trustpilot
Oct 01, 2025
Featured for: Major missing-items complaint
On October 12 I ordered items costing…
"On October 12 I ordered items costing $145. Products arrived but very substandard so I returned them. It is now December 4th a..."
Marsha Kahale
Trustpilot
Oct 01, 2025
Featured for: Refund delayed, unhappy customer
Fast service
"Fast service, great d..."
Jay Masterson
Trustpilot
Oct 01, 2025
Featured for: Concise positive service/value
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Dee Barber
trustpilot.com
Oct 01, 2025
I ordered 4 items ($81.45) 1 month ago and got only 1 ($8.99)
I ordered 4 items: Vintage Tribal Florl Art Sweater $26.24, Loose Knitted 3D printing cardigan blue $26.23, asual Buttoned Heart T-shirt white $8.99 a...
M
Marsha Ellis
trustpilot.com
Oct 01, 2025
Easy to navigate
Easy to navigate a...
p
pat
trustpilot.com
Oct 01, 2025
Baby steps
First time ordering from you guys looking for good results. Although I...
M
MACK
trustpilot.com
Oct 01, 2025
1st class
1st class, ordering is si...
C
CHERYL VAN PELT
trustpilot.com
Oct 01, 2025
Website was very easy to use.
...
A
Ann Coghill
trustpilot.com
Oct 01, 2025
The on-line system was easy to…
The on-line system was easy to use--which is very important to me...And, even though I have n...
G
Gerry de Speville
trustpilot.com
Oct 01, 2025
I have written to your Support section
I have written to your Support section. 1) Sending me an email saying I qualify for a 20% discount and than your system automates a discount of 15% wh...
L
Larry Solverson
trustpilot.com
Oct 01, 2025
Found the exact product my wife wants
Found the exact product my wif...
W
Wendy Allen
trustpilot.com
Oct 01, 2025
Easy to shop
Easy to shop, so m...
J
Joe Portscher
trustpilot.com
Oct 01, 2025
Great products and prices
...
m
maureen
trustpilot.com
Oct 01, 2025
It was so easy to order that sweatshirt…
It was so easy to order that sweatshirt and I was delighted it came in multiple colors. My m...
N
Neil Yeschin
trustpilot.com
Oct 01, 2025
EASY
...
M
Marsha Kahale
trustpilot.com
Oct 01, 2025
On October 12 I ordered items costing…
On October 12 I ordered items costing $145. Products arrived but very substandard so I returned them. It is now December 4th a...
Y
Yarom Limor
trustpilot.com
Oct 01, 2025
easy simple and great choices
...
R
Ron Carlson
trustpilot.com
Oct 01, 2025
I do not Recommend
I purchased a T-Shirt . The Outlaw & The Hillbilly. Received it a few weeks ago and finally had a Chance to try it on the Material is like nylon...
P
Pamela Schuck
trustpilot.com
Oct 01, 2025
WHAT A SHIRT UTTER NIRVANA
I have used lilicloth exclusively for several years now. The shirts and sweatshirts have never disappointed either in quality , design ,...
L
Liliana Hughes
trustpilot.com
Oct 01, 2025
Scam
I ordered on 10/5/24. 2 sweatshirts. My account was charged. They claim order was delivered. I have not received my orde...
M
Michele Brewington
trustpilot.com
Oct 01, 2025
😊Ordering was a fun and easy…
😊Ordering was a fun and easy experience. I’m however still waiting for the balance...
S
Stephen
trustpilot.com
Oct 01, 2025
After my purchase
After my purchase, I received an email offering me a 20% discount on my next orde...
J
Jay Masterson
trustpilot.com
Oct 01, 2025
Fast service
Fast service, great d...
Conclusion
Reviewers commonly report an easy-to-use website and frequent low-price offers; multiple customers specifically note fast ordering and clear navigation. At the same time, a number of reviews describe serious post-order issues: missing items, delayed or missing refunds, invalid tracking numbers, and problems applying advertised discounts. Product feedback is mixed—many praise comfort and long-term use of shirts and sweatshirts, while others report poor material or sizing mismatches. If you prioritize straightforward browsing and low prices, reviews indicate positive experiences; if reliable fulfillment and responsive post-sale support are essential, reviews show recurring problems to consider.