Reviewers commonly report an easy-to-use website and frequent low-price offers; multiple customers specifically note fast ordering and clear navigation. At the same time, a number of reviews describe serious post-order issues: missing items, delayed or missing refunds, invalid tracking numbers, and problems applying advertised discounts. Product feedback is mixed—many praise comfort and long-term use of shirts and sweatshirts, while others report poor material or sizing mismatches. If you prioritize straightforward browsing and low prices, reviews indicate positive experiences; if reliable fulfillment and responsive post-sale support are essential, reviews show recurring problems to consider.
Examples from available reviews (Nov 2021 – Feb 2026).
Ordered five comfortable, high-quality sweatshirts that arrived in about two weeks and were affordable.
“recommend this place for anyone looking for comfort at a low price!”
Received only one of four ordered items; requests refund or delivery.
“I have rec'd only the $8.99 shirt and a free bracelet that I did not order but was promised.”
Returned substandard products and still awaiting refund; can't find records.
“It is now December 4th and I am still waiting for my refund.”
Fast service and good discounts with coupons.
“Fast service, great discounts with coupons.”
Several reviews report fulfillment and delivery failures (missing items, delayed refunds, invalid tracking); a minority describe timely shipments.
Some customers praise low prices and discounts; others report problems using advertised coupons or receiving promised discounts.
Many reviewers describe the website and ordering process as easy and simple to use, with clear navigation and quick checkout.
Product reports are split: multiple customers praise shirts and sweatshirts, while others cite poor materials, wrong sizing, or substandard items.
Numerous complaints cite poor support: unhelpful or slow responses, unresolved refund requests, invalid tracking information and coupon issues.
Overall impressions vary: several long-term satisfied customers, but a notable portion report unresolved orders, refunds, or delivery problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Sitejabber (20) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Many design choices but shipping cost makes additional purchases prohibitive.
“Shame about the cost for shipping - would love to buy more at different times but the cost of shipping is prohibitive!”
Discount appeared in basket but disappeared when payment was processed.
“The discount was in my basket and was applied but when the credit card was processed, there was no discount”
Order never arrived despite promises to resend by a specified date.
“ordered 9/02/23, never arrived, called, promised to send by 10/20, never arrived”
Three orders remain processing after six weeks; reviewer criticizes shipping.
“Waiting 6 weeks (and who knows how many more) for delivery is inexcusable.”
Product matched pictures and was good quality.
“The product was good quality and just as seen in the pictures”
Part of order received; remaining items still processing with no phone support.
“Placed order 11/18/2023 was billed immediately, received only part of the order.”
Still waiting for a shipment paid in November; contacting bank to investigate.
“Still waiting for a shipment that was paid for on November 20, 2023.”
Order still processing after two weeks despite charging for shipping.
“Ordered a t-shirt 2 weeks ago, they charged REMOVEDfor shipping. As of today it is still "processing”
Placed order and not received items; calls and emails go unanswered.
“I PLACE A ORDER FOR 2 SHIRTS AND I HAVENT RECIEVED ANYTHING FROM THEM”
Reviewer will never shop again due to lack of customer service.
“No customer service.”
T-shirts labeled 100% cotton arrived as polyester; offered only 40% return.
“I ordered 3 t shirts listed as 100% cotton. Rec'd them 3 weeks later, they are polyester.”
Order delayed, phone busy, and reviewer disputed the charge alleging name changes.
“Then the scam begins as they change names to COMSTYLISH.”
Received the wrong gendered shirt and experienced slow turnaround.
“Lacking quality & shipping a female golf shirt for a men's Polo shirt !”
I have been ordering from Lilicloth for years and have never had a problem. This year I ordered 5 sweatshirts from them, 4 were black and 1 was red. They arrived after about 2 weeks with tracking, which is pretty standard. The packaging looked really nice and none of the clothes seemed damaged or dirty. As soon as I saw the prices I was excited because my usual place sells the same sweatshirts for over twice as much.
The clothes were all really comfortable and high quality, but they are a bit long in the torso area which is typical of sweatshirt manufacturing so I'm not giving it less points for that. However, I will continue wearing these sweatshirts throughout the winter season and recommend this place for anyone looking for comfort at a low price!
My rating: 9/10
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lilicloth is an e-commerce apparel retailer that sells clothing and accessories through an online storefront. Customers typically browse and order via the company website, which uses promotional discounts and shipping/tracking systems. This summary is intended for consumers researching Lilicloth reviews and aims to clarify recurring user reports and common issues.