Reviewers commonly report an easy-to-use website and frequent low-price offers; multiple customers specifically note fast ordering and clear navigation. At the same time, a number of reviews describe serious post-order issues: missing items, delayed or missing refunds, invalid tracking numbers, and problems applying advertised discounts. Product feedback is mixed—many praise comfort and long-term use of shirts and sweatshirts, while others report poor material or sizing mismatches. If you prioritize straightforward browsing and low prices, reviews indicate positive experiences; if reliable fulfillment and responsive post-sale support are essential, reviews show recurring problems to consider.
Examples from available reviews (Nov 2021 – Feb 2026).
Ordered five comfortable, high-quality sweatshirts that arrived in about two weeks and were affordable.
“recommend this place for anyone looking for comfort at a low price!”
Received only one of four ordered items; requests refund or delivery.
“I have rec'd only the $8.99 shirt and a free bracelet that I did not order but was promised.”
Returned substandard products and still awaiting refund; can't find records.
“It is now December 4th and I am still waiting for my refund.”
Fast service and good discounts with coupons.
“Fast service, great discounts with coupons.”
Several reviews report fulfillment and delivery failures (missing items, delayed refunds, invalid tracking); a minority describe timely shipments.
Some customers praise low prices and discounts; others report problems using advertised coupons or receiving promised discounts.
Many reviewers describe the website and ordering process as easy and simple to use, with clear navigation and quick checkout.
Product reports are split: multiple customers praise shirts and sweatshirts, while others cite poor materials, wrong sizing, or substandard items.
Numerous complaints cite poor support: unhelpful or slow responses, unresolved refund requests, invalid tracking information and coupon issues.
Overall impressions vary: several long-term satisfied customers, but a notable portion report unresolved orders, refunds, or delivery problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Sitejabber (20) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer alleges fraudulent return labels and problematic refund practices.
“THE USPS MAILING LABEL THEY SEND YOU IS FRAUDULENT.”
Paid for expedited shipping but order still delayed; website inaccessible.
“After paying extra to have my order shipped in 3-7 business days, I am still waiting for my order which is beyond the 3-7 business days.”
Waiting nearly three years for refund on returned items; reviewer gives up.
“after almost 3 years of waiting for lilicloth to refund my money for returned items, I am giving up.”
Received only one of four ordered items; requests refund or delivery.
“I have rec'd only the $8.99 shirt and a free bracelet that I did not order but was promised.”
Website was easy to navigate and find needed items.
“Easy to navigate and find what I need”
First-time order; reviewer is waiting to judge the shoes' quality.
“Although I was hesitate I'm going to let the shoes speak for me, if they are good.”
Ordering was simple and described as first-class.
“1st class, ordering is simple.”
Website was very easy to use.
“Website was very easy to use.”
Online system was easy to use; reviewer expects good value.
“The on-line system was easy to use--which is very important to me...”
Promised 20% discount applied as 15%; orders were shipped separately.
“Sending me an email saying I qualify for a 20% discount and than your system automates a discount of 15% which I cannot change!”
Found the exact product his wife wanted and was pleased.
“Found the exact product my wife wants. Always a good thing!!”
Shopping was easy with many cute sweater choices.
“Easy to shop, so many cute sweaters!!”
Reviewer says the products and prices are great.
“Great products and prices!”
Ordering was easy and sweatshirt came in multiple colors; suitable gift.
“It was so easy to order that sweatshirt and I was delighted it came in multiple colors.”
Reviewer found the ordering process easy.
“EASY, PEEZE”
Returned substandard products and still awaiting refund; can't find records.
“It is now December 4th and I am still waiting for my refund.”
Site was easy, simple, and offered great choices.
“easy simple and great choices”
T-shirt material felt like nylon and size ran much smaller than ordered.
“The Material is like nylon not good quality and the size is very small”
Longtime customer satisfied with shirt and sweatshirt quality and design.
“The shirts and sweatshirts have never disappointed either in quality , design , wear or slogans.”
Charged for order but did not receive items; tracking numbers invalid.
“I have not received my order and the TWO tracking numbers I was given were INVALID!!!!”
Ordering was easy but still waiting for remainder of a September order.
“I’m however still waiting for the balance of an order that was placed on September 23, 2024.”
Received 20% discount email but coupon was rejected at checkout.
“I tried to use it today, but it was rejected.”
Fast service and good discounts with coupons.
“Fast service, great discounts with coupons.”
Reviewer had a very good experience and praises top-notch quality.
“The quality is top-notch, with sturdy material and spacious compartments.”
Reviewer liked the product and found it generally helpful.
“I really liked this product and it can be helpful for everyone and it can be helpful.”
Reviewer found the content educational, aesthetic, and informative.
“Educationall and information asthetic and very interesting and informative in the my view and it helps us alot”
Ordering process archaic and customer support is unresponsive.
“There ordering process is archaic.”
Purchased a gift; recipient loved the new shirt and reviewer will buy again.
“Girl loves new shirt!”
Impressed by stylish clothing, good quality, accurate sizes, fast delivery, and prompt service.
“The quality of the goods was higher than my expectations, and the sizes were as stated.”
Liked products; requested combined shipping; tops delivered earlier than expected.
“Tops were delivered same day., before expected delivery date.”
Reviewer calls the store excellent with super quality and available sizes.
“The store is excellent, the quality is super, all sizes are available,”
Fast delivery and professional advice satisfied the customer.
“Thank you very much for the fast delivery of the sneakers and professional advice!”
Purchased sneakers that became a favorite and looked great.
“Became my favorite! They just look like fire.”
Bag quality is top-notch, sturdy, and recommended for feline enthusiasts.
“The quality is top-notch, with sturdy material and spacious compartments.”
Easy shopping and fast delivery, but sequins fell off prematurely.
“Although Sequins are falling off without even wearing the dress.”
Very satisfied with professional, attentive customer service during a return.
“She is professional, fast, patient and incredibly attentive to the needs and concerns of clients.”
Exchange for out-of-stock items had no acknowledgement; refund processed instead.
“3 days later I received no acknowledgement of the exchange for other items, but I received a "here is the refund that you are receiving" email.”
Order had not arrived more than 30 days after ordering.
“It has been over 30 days since I ordered and I still don't have my item,”
Tracking did not match delivery and sweatshirt ran smaller than stated.
“Sweatshirt seems to run smaller than stated size.”
One ordered T-shirt had unfinished sleeves; disappointed with quality control.
“Both sleeves were just cut off, no finishing.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lilicloth is an e-commerce apparel retailer that sells clothing and accessories through an online storefront. Customers typically browse and order via the company website, which uses promotional discounts and shipping/tracking systems. This summary is intended for consumers researching Lilicloth reviews and aims to clarify recurring user reports and common issues.