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We Collect & Analyze Reviews

London Sock Company
Experiences & Reviews

London Sock Company is a UK-based apparel brand and online retailer known for patterned and dress socks. The company operates an e-commerce store that ships internationally and offers customer support for orders, returns and exchanges. Consumers searching reviews typically look for product construction, fit, delivery performance and service responsiveness when evaluating this brand.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 90%
Latest Review 20d
Overall Rating
4.4

Our Analysis

๐ŸŽฏ

Service quality

Many reviewers report timely, accurate delivery and quick order handling; a minority report non-delivery, customs delays, wrong items or unresolved refunds.

Share of mentions
19%
Mixed
๐Ÿ’ฐ

Value for money

Perceptions of value vary: some cite reasonable price or good deals, while others find the socks expensive or poor value after wear or high shipping fees.

Share of mentions
6%
Weak
โšก

User experience

Customers frequently praise an efficient website and quick ordering; several report misleading lead-times, sizing errors and friction for international/customs delivery.

Share of mentions
10%
Mixed
๐Ÿ”ง

Product quality

Most reviewers describe strong construction, vibrant colours, comfortable fit and durable materials; a few mention thinner fabric, tight fit or pilling after washing.

Share of mentions
25%
Strong
๐Ÿ“ž

Communication

Customer service is often described as helpful and effective in exchanges and order fixes, but some reviewers report poor communication around refunds or wrong shipments.

Share of mentions
9%
Mixed
โญ

Overall experience

Overall impressions skew positive with repeat purchases and satisfaction cited frequently; a minority of reviews reflect failed deliveries, quality concerns or unresolved issues.

Share of mentions
31%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

b
bill kopko
trustpilot.com Oct 01, 2025

Love the socks

Love the socks. Very high quality and well made... designs are awesom...

N
NICOLE HINKS
trustpilot.com Oct 01, 2025

efficient and functional website

efficient and functional website. fr...

M
Martin Hartwig
trustpilot.com Oct 01, 2025

Great experience

REAL quality socks, tight fit I would think, but that is exactly what I wante...

E
Evan Spaulding
trustpilot.com Oct 01, 2025

Great socks & service

Quick, accurate delivery. Fantastic, high quality socks. I'm a repeat...

N
Nigel Christie
trustpilot.com Oct 01, 2025

Great quality socks

...

H
Hans Petter Johnsen
trustpilot.com Oct 01, 2025

Socks simply never arrived

Socks simply never arrived. The shipping options was either a ridiculous option of over 50 quids for...

K
Karen Pearson
trustpilot.com Oct 01, 2025

Great socks and beautifully packaged

Great socks and be...

W
William C Nichols
trustpilot.com Oct 01, 2025

Solid quality

Solid quality, on time delivery and good price. Next time I...

P
Patrice Jouvellier
trustpilot.com Oct 01, 2025

Great quality socks as always

Great quality socks as always! The process of international shopping could be more simplified, but the...

G
Glynis Holliday-Smith
trustpilot.com Oct 01, 2025

Brighter wedding day Feet

The efficiency of the order process, quick delivery, I made a mistake on the order and it was very quickly rectified by George at the London Sock Comp...

P
Peter Schรผller
trustpilot.com Oct 01, 2025

Perfect Quality

Perfect Quality, fast...

S
Scott Adams
trustpilot.com Oct 01, 2025

My overall experience was good

My overall experience was good. The lead time posted on your site (1-2 days to East Coast from dispatch dat...

M
Mary Godwin
trustpilot.com Oct 01, 2025

Brilliant product

Brilliant product,...

D
Deborah kim Wood
trustpilot.com Oct 01, 2025

Quality product

In this instance the finished product was all that I had hoped for. The vibrant colours, the quality of the materials used in the manufacture enhanced...

N
Neil Jaundrell
trustpilot.com Oct 01, 2025

Ok, but a little disappointed with the product.

Good delivery time, good communication. Expensive for what they are! I was a little disappointed with the socks; thinner material than they look in pi...

M
Mark Tansley
trustpilot.com Oct 01, 2025

Excellent product

Excellent product, love the quality. I purchased a few pai...

N
Nigel
trustpilot.com Oct 01, 2025

Comfortable socks

Comfortable, stylish and robus...

M
Mr Robert Shread
trustpilot.com Oct 01, 2025

Ordered a full set of socks

Ordered a full set of socks, lovely design and quality, however I found the 8-10 too large, despite being a size...

P
PETER STRAIN
trustpilot.com Oct 01, 2025

I ordered two boxes in Size Medium

I ordered two boxes in Size Medium. You sent me one box in Size Small because you had run out. I live in Los Angeles. What idiot would send the wrong...

R
Ruaraidh
trustpilot.com Oct 01, 2025

Quality

For a ยฃ20 pair of socks the quality is extremely poor, my socks started to thread after just one wash. They als...

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Conclusion

Reviews of London Sock Company show a clear pattern: product quality and design receive frequent positive mentions, with many customers reporting vibrant colours, durable construction and repeat purchases. Shipping and service experiences are mixed โ€” several reviewers praise quick delivery and helpful customer service, while a smaller group report non-delivery, wrong sizes or refund delays. Fit and material thickness are occasional pain points; a few buyers report tight calves or pilling after washing. If you consider buying, check sizing guidance, review shipping options for your country and confirm return/exchange procedures to reduce risk.