Order process was efficient, quick delivery, and customer service fixed an error.
“it was very quickly rectified by George”
Reviews of London Sock Company show a clear pattern: product quality and design receive frequent positive mentions, with many customers reporting vibrant colours, durable construction and repeat purchases. Shipping and service experiences are mixed โ several reviewers praise quick delivery and helpful customer service, while a smaller group report non-delivery, wrong sizes or refund delays. Fit and material thickness are occasional pain points; a few buyers report tight calves or pilling after washing. If you consider buying, check sizing guidance, review shipping options for your country and confirm return/exchange procedures to reduce risk.
Examples from available reviews (Nov 2018 โ Feb 2026).
Order process was efficient, quick delivery, and customer service fixed an error.
“it was very quickly rectified by George”
Order never arrived and cheaper shipping option failed; awaiting refund.
“Socks simply never arrived.”
Good delivery and communication but socks felt thin, very tight, and overpriced.
“thinner material than they look in pics.”
Socks started threading after one wash and feel poor quality.
“my socks started to thread after just one wash.”
Many reviewers report timely, accurate delivery and quick order handling; a minority report non-delivery, customs delays, wrong items or unresolved refunds.
Perceptions of value vary: some cite reasonable price or good deals, while others find the socks expensive or poor value after wear or high shipping fees.
Customers frequently praise an efficient website and quick ordering; several report misleading lead-times, sizing errors and friction for international/customs delivery.
Most reviewers describe strong construction, vibrant colours, comfortable fit and durable materials; a few mention thinner fabric, tight fit or pilling after washing.
Customer service is often described as helpful and effective in exchanges and order fixes, but some reviewers report poor communication around refunds or wrong shipments.
Overall impressions skew positive with repeat purchases and satisfaction cited frequently; a minority of reviews reflect failed deliveries, quality concerns or unresolved issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Reviews (11) ยท Reviews (1) ยท Quotes shortened ยท As of: February 2026
Wrong size sent without notification; poor customer relations experienced.
“You sent me one box in Size Small because you had run out.”
Socks started threading after one wash and feel poor quality.
“my socks started to thread after just one wash.”
Reviewer loves the socks; good feel and style and will repurchase.
“Love these socks!”
High-quality socks with spectacular designs that draw attention at events.
“high quality and spectacular designs.”
Incredible quality; become everyday go-to and popular gifts with nice boxes.
“The quality is incredible”
Buys socks annually for gifts; praises colours, packaging, and lasting quality.
“Brilliant socks.”
Socks developed holes after about three months and felt like a waste.
“have holes in the heel and some in the toe”
Reviewer reports terrible customer service and poor product quality.
“Worst customer service ever.”
Poor communication and still waiting for a refund after weeks.
“still waiting for a refund for a return I made in December!”
I recently purchased socks from the London Sock Company and I have to say that I am thoroughly impressed with the quality of their product. As someone who wears dress socks on a daily basis, it is refreshing to find a company that has put so much thought and care into creating luxurious yet durable socks.
After browsing their website, I decided to purchase a couple of pairs in different colors and patterns. The ordering process was simple and straightforward, and my shipment arrived within just a few days.
Upon opening my package, I could immediately tell that these were not your average pair of socks. The material had a softness and thickness to it that made me excited to put them on. And once they were on, they did not disappoint - the fit was snug but comfortable, and after wearing them for several hours at work, they stayed securely in place without sagging or bunching up.
Overall, I am extremely satisfied with my experience purchasing from the London Sock Company. Their attention to detail in both design and construction really sets them apart as a premium sock brand. If you're looking for stylish yet practical socks that will last you for years to come, then look no further than the London Sock Company!
Socks shrank after washing and became uncomfortable to wear.
“they have all shrunk, and are uncomfortable to wear.”
Pleasant service and packaging, but the product feels overpriced.
“the product seems to be overpriced to me.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
London Sock Company is a UK-based apparel brand and online retailer known for patterned and dress socks. The company operates an e-commerce store that ships internationally and offers customer support for orders, returns and exchanges. Consumers searching reviews typically look for product construction, fit, delivery performance and service responsiveness when evaluating this brand.