Reviews of London Sock Company show a clear pattern: product quality and design receive frequent positive mentions, with many customers reporting vibrant colours, durable construction and repeat purchases. Shipping and service experiences are mixed — several reviewers praise quick delivery and helpful customer service, while a smaller group report non-delivery, wrong sizes or refund delays. Fit and material thickness are occasional pain points; a few buyers report tight calves or pilling after washing. If you consider buying, check sizing guidance, review shipping options for your country and confirm return/exchange procedures to reduce risk.
Examples from available reviews (Nov 2018 – Feb 2026).
Order process was efficient, quick delivery, and customer service fixed an error.
“it was very quickly rectified by George”
Order never arrived and cheaper shipping option failed; awaiting refund.
“Socks simply never arrived.”
Good delivery and communication but socks felt thin, very tight, and overpriced.
“thinner material than they look in pics.”
Socks started threading after one wash and feel poor quality.
“my socks started to thread after just one wash.”
Many reviewers report timely, accurate delivery and quick order handling; a minority report non-delivery, customs delays, wrong items or unresolved refunds.
Perceptions of value vary: some cite reasonable price or good deals, while others find the socks expensive or poor value after wear or high shipping fees.
Customers frequently praise an efficient website and quick ordering; several report misleading lead-times, sizing errors and friction for international/customs delivery.
Most reviewers describe strong construction, vibrant colours, comfortable fit and durable materials; a few mention thinner fabric, tight fit or pilling after washing.
Customer service is often described as helpful and effective in exchanges and order fixes, but some reviewers report poor communication around refunds or wrong shipments.
Overall impressions skew positive with repeat purchases and satisfaction cited frequently; a minority of reviews reflect failed deliveries, quality concerns or unresolved issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (11) · Reviews (1) · Quotes shortened · As of: February 2026
Attractive colors and premium feel but threads came out after washing.
“Still ended up having a lot of threads coming out of few of the socks.”
Reviewer praises outstanding customer service.
“Outstanding customer service!”
Socks fine but delivery missed Christmas and arrived a month late.
“Shipping is terrible, Socks are fine;”
Fantastic socks with a wide selection and good service.
“Fantastic socks with the most amazing selection.”
Missing shipment was handled swiftly and professionally; socks praised highly.
“My shipment went missing.”
Family loves the socks; super quality and fantastic service.
“super quality and fantastic service.”
Reviewer calls them best socks, praises excellent service and quick delivery.
“Best socks in the world.”
Socks are reliably good but stock frequently sells out when needed.
“The socks are reliably good.”
Good product quality but poor delivery, split shipments and high customs fees.
“I received 4 invoices for custom clearance and VAT”
Consistently amazing quality and impeccable customer service.
“amazing quality and impeccable customer service!”
Socks are very soft, made from natural materials, and beautiful.
“These socks are so soft all natural materials and beautiful!”
Longtime customer says products are well-made, hard-wearing and good value.
“And they're good value too.”
Received helpful service from George.
“Helpful service from George”
Loves the socks but wanted over-the-calf style and asks about availability.
“Do you have over the calf socks?”
Received great support from customer services team.
“Great support from the customer services team”
Wrong size sent: ordered large but received small.
“Ordered Lg received Sm !”
George resolved delivery issues promptly and professionally, restoring customer loyalty.
“George at London Sock resolved a problem with delivery of an order for me.”
Superb customer service and high-quality product reported.
“Superb customer service and a high quality product.”
Socks have good design and are comfortable.
“Design and comfy”
Order over 30 days late; offered 20% discount which felt insulting.
“The order took over 30 days to arrive.”
George responded promptly to non-delivery concern and showed good care.
“George B reacted promptly to my concern about the non-delivery”
Order promised for Christmas was still processing and not guaranteed.
“it was STILL being "processed".”
Very high-quality, well-made socks with great designs and colors.
“Very high quality and well made...”
Website was efficient and functional with free Australia delivery.
“efficient and functional website.”
High-quality socks with a tight fit; customs caused minor nuisance.
“REAL quality socks, tight fit I would think,”
Quick, accurate delivery and fantastic high-quality socks; repeat customer.
“Quick, accurate delivery.”
Socks are reported to be great quality.
“Great quality socks”
Order never arrived and cheaper shipping option failed; awaiting refund.
“Socks simply never arrived.”
Socks are great and came beautifully packaged.
“Great socks and beautifully packaged”
Solid quality, on-time delivery, good price; crew length felt short.
“Solid quality, on time delivery and good price.”
Great quality socks; international ordering is complex but support was helpful.
“Customer support was very helpful and efficient.”
Order process was efficient, quick delivery, and customer service fixed an error.
“it was very quickly rectified by George”
Perfect quality socks with fast delivery and good design.
“Perfect Quality, fast delivery.”
Overall good experience but delivery took much longer than advertised.
“My order took 10 days to deliver.”
Reviewer praises both the product and service as brilliant.
“Brilliant product, brilliant service!”
Vibrant colours, quality materials, prompt delivery, and attractive presentation.
“The vibrant colours, the quality of the materials used”
Good delivery and communication but socks felt thin, very tight, and overpriced.
“thinner material than they look in pics.”
Excellent product with great quality; repeat buyer.
“Excellent product, love the quality.”
Socks are comfortable, stylish, and robust.
“Comfortable, stylish and robust, these socks cosset the feet”
Sizing was large but company exchanged quickly; product and service excellent.
“they exchanged for medium without hesitation.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
London Sock Company is a UK-based apparel brand and online retailer known for patterned and dress socks. The company operates an e-commerce store that ships internationally and offers customer support for orders, returns and exchanges. Consumers searching reviews typically look for product construction, fit, delivery performance and service responsiveness when evaluating this brand.