Maisonette
Experiences & Reviews

"I recently discovered Maisonette and I couldn't be more thrilled with my experience. As a new mom, I am constantly on the lookout for high-quality and stylish clothing, furniture, and toys for my little one, and Maisonette did not disappoint. Their website is easy to navigate with clear categories for each type of product they offer. What impressed me most was the range of brands available - from well-known favorites like Ralph Lauren Kids to independent boutiques that offered unique finds. The ordering process was seamless and shipping was quick - which as any new parent knows is always appreciated! When my items arrived, everything was carefully packaged and exactly as described on their website. Not only does Maisonette offer a wide variety of products at different price points but their customer service is top-notch. I had a question about sizing for one of the outfits I ordered and reached out to their team via email. Their response time was incredibly fast, helpful, friendly, making me feel valued as a customer. Overall, shopping at Maisonette made this busy first-time mom's life easier while providing her child with an adorable wardrobe upgrade. Highly recommended!"

"Worst customer service experience of all time. I ordered a Lorna Murray hat which they failed to make clear was coming from Australia and would involv..."

"Customer service responses were clear and to the point; the agents were positive in wanting to help clarify my questions, which sometimes you don’t ex..."

"I was greatly disappointed with the way my purchase was packaged and delivered. It was a gift for my niece’s baby shower and, since I could not attend..."