Reviews most often highlight MoYu’s solid product quality and consistently responsive customer service, especially when customers need missing parts or replacements. Many buyers report enjoyable, detailed builds and repeat purchases; several reviewers specifically note fast parts replacement and helpful staff. However, a minority cite problems including billing or delivery failures and occasional machining or fit issues on specific metal kits. Consumers should keep order records, check tracking information, and contact support promptly if parts or charges are incorrect.
Examples from available reviews (Mar 2022 – Feb 2026).
Over 30 models purchased with consistent quality and fast delivery.
“Never ever been disappointed.”
The owl had machining defects and assembly took far longer than promised.
“This took me about 40 hours to build”
Order not received and refund promised, reviewer distrustful of refund.
“SCAM...did not receive order”
Models are enjoyable and missing parts were promptly sent by support.
“They responded quickly and sent me the missing parts.”
Most reviews praise fast shipping and prompt after‑sales support, especially quick replacement parts; a minority report billing or delivery failures.
Very few reviewers mention price; one noted free shipping as a benefit. Data are insufficient to form a clear value judgement.
Buyers generally report satisfying builds and straightforward ordering; some kits are challenging or time‑consuming and may require extra adjustments.
Majority describe well‑made, attractive kits with precise parts; isolated reports cite machining inconsistencies and loose or miscut components.
Customer service is frequently described as responsive and helpful, notably in sending spare parts; a few reviewers report delayed or missing replies.
Most reviewers recommend MoYu and make repeat purchases, citing product quality and support; a small number experienced non‑delivery, billing, or build issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (42) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Notebook replaces paper notes and contributes to tree planting.
“they don't use trees and they plant one when you buy a notebook”
Two years later the notebook remains smooth and durable with minor wear.
“2 years in with my first Moyu and still going strong!”
I recently had a fantastic experience with Moyustore. As an avid fan of MoYu cubes and DIY models, I was impressed by the vast selection of products available on their website. With over 100 items to choose from, there is something for everyone at Moyustore.
The ordering process was incredibly easy, and my purchase arrived right on time as promised. Shipping was free, which was a nice bonus! The quality of the cube and puzzle were top-notch - it's clear that Moyustore only stocks high-quality products.
One thing that stood out to me about my experience with Moyustore is how knowledgeable their customer service team is. When I reached out with questions about specific puzzles, they were able to provide expert recommendations based on my preferences and skill level. It made shopping feel personalized and more fun.
Overall, I highly recommend checking out Moyustore if you're in the market for MoYu cubes or 3D metal puzzles. Their selection is unbeatable, shipping is fast (and free!), and their customer service team goes above-and-beyond to make your shopping experience enjoyable.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
MoYu is a maker and retailer associated with mechanical puzzles and model kits, including twisty cubes and metal 3D construction sets. The brand is commonly sold online and ships internationally, with a focus on engineered parts and assembly-based products. Consumers researching MoYu reviews typically look for product fit‑and‑finish, assembly difficulty, shipping performance, and after‑sales support such as spare parts and customer service.