Item was never delivered and company blamed USPS despite complaint.
“My item was never delivered”
Reviews provided show consistent strengths in fast shipping, clear tracking updates and competitive pricing, with many customers reporting items arrived new and well packaged. Several reviewers are repeat buyers and explicitly praise customer support and promotional pricing. However, a minority of reviews describe delivery failures, unresolved disputes and product-description mismatches (for example band type or gemstone appearance). If you consider purchasing, verify item details and tracking, save order/shipping records, and review return/complaint procedures before buying higher-value items.
Examples from available reviews (Nov 2021 โ Feb 2026).
Item was never delivered and company blamed USPS despite complaint.
“My item was never delivered”
They consistently offer the best prices and great customer service.
“MGS pretty much always has the best price for what I'm looking for.”
Watch arrived in perfect, like-new condition with timely shipping.
“received on time in perfect condition”
Item description misrepresented the band material; watch otherwise nice.
“The listing says Velcro band, BUT I got a rubber/silicon band.”
Several shoppers describe knowledgeable, helpful staff and extra effort from representatives; a smaller set report unresolved issues around deliveries and returns.
Many reviewers report competitive pricing, frequent discounts and good deals on watches, and consider purchases to offer strong value for the cost.
Site navigation, checkout and delivery are repeatedly described as easy and fast; customers frequently note quick shipping and straightforward ordering.
Most buyers say items arrive new, well packaged and as described; a minority report mismatches such as incorrect bands or gem descriptions.
Many reviews mention timely tracking updates and responsive contact; a few cite poor responses when chasing missing deliveries.
Overall feedback is largely positive with repeat purchases and recommendations, though some customers report delivery or product-description problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท bbb.org (3) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Received an empty box and company blamed Walmart when contacted.
“I ordered a Casio watch, and got an empty box mailed to me.”
They sent the wrong model and then claimed it was out of stock.
“Don't trust and don't Don't buy anything from (gift stop)”
Purchased a pilot's watch at a great price with fast shipping.
“You can trust this place.”
I am so pleased with my purchases at mygiftstop.com. I ordered three watches, one for my brother, one for my son, and the third for myself. The watches are high quality, they come in a nice box, and they came really fast. I consider the price to be super reasonable also. Also, I wanted to return one of the watches because it is slightly too big for me, but I didn't do that yet. I will probably do that soon. But even if I don't, it has been a really great experience. I would definitely recommend you to shop at mygiftstop.com for watches or anything else you are looking for online.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
My Gift Stop is an online retail seller that customers review for product authenticity, delivery reliability, pricing and post-purchase support. This summary synthesizes only the provided customer reviews so prospective buyers can quickly gauge recurring strengths and issues when researching the store.