Reviews show recurring praise for product build and materials, with multiple buyers highlighting durable cases, straps and cables and generally prompt shipping. However, a notable number of customers report issues after warranty periods and describe customer support responses as unhelpful. Several reviewers in the EU mention unexpected import taxes and carrier VAT handling fees that increased total cost. Prospective buyers should review warranty terms, return policies, and potential import/carrier fees before purchasing, and weigh the reported quality strengths against mixed after‑sales experiences.
Examples from available reviews (Feb 2023 – Feb 2026).
The reviewer praised NOMAD's product quality, packaging, and prompt service.
“I am thoroughly impressed with their quality and service.”
Product failed just after warranty and support showed no empathy.
“Great product but fails just after warranty.”
EU buyers had to pay additional taxes and spent over $70.
“you’ll have to pay an additional tax (including VAT) for it”
Product was nice but delivery and VAT fees ruined the online experience.
“VAT handling fee has put me off”
Shipping and delivery are often praised for speed and punctuality, but multiple customers report unsatisfactory after‑sales support and delivery handling issues.
Several reviewers say products feel expensive and that unexpected import taxes or carrier VAT handling fees reduced perceived value.
Some buyers find the website easy to navigate and purchases straightforward; others report poor online checkout experiences and confusing fee information.
Most reviewers praise material quality and durability for cases, straps and cables, while a minority report design flaws or failures shortly after warranty.
Customers who contacted support describe responses focused on warranty references with little empathy or practical resolution.
Overall impressions vary: many cite good products and fast delivery, while others report warranty problems, poor support, or unexpected fees.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (47) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Provides seamless access to internet and providers outside China firewall.
“Seamless access to internet and providers outside china furewall”
Add-on eSIM never provided any Internet connection.
“I never had any Internet connection.”
App and eSIM generally work but carrier arrangements cause spotty UK coverage.
“App and esim work ok.”
Provides good speed and connectivity.
“Good Speed and Connectivity”
Poor reception even in the city center.
“Poor reception even in the city Centre.”
WiFi worked abroad but installation was difficult.
“Good WiFi abroad however we had difficulties installing”
Nomad is reliable and great value if roaming charges don't apply.
“Nomad is reliable and a great value.”
Easy to install and great to use.
“Easy to install and great to use”
Service suddenly disconnected due to regulation and was unacceptable.
“The suddenly disconnected which affected my experience a lot”
Reviewer repeatedly states the product was good.
“good good good”
Provided good information for eSIM setup.
“Good information provided for setting up an eSIM.”
Activation required many attempts; QR and manual codes initially failed.
“The QR didn't work, manual code didn't work.”
Easy to set up and manage with very good value for money.
“So easy to set up and manage and very good value for money.”
Easy purchase and app installation; worked and offered good value.
“It was easy to purchase and install on the App.”
Reviewer has repeatedly used NOMAD plans and reports they work well.
“Always works fantastically well.”
Reviewer prefers this service for international data.
“My prefered choice of international data.”
Service was very good and helpful.
“Very good and helpful!”
Browsing didn't work with Nomad eSIM; purchase was wasted.
“Browsing didn't work with Nomad eSIM.”
Great reception and works in most parts of Saudi.
“great reception, and it works in most parts of saudi”
eSIM worked well; unused data was a bonus and installation was easy.
“The e-sim worked amazingly well.”
Nomad simplified rental management and handled paperwork with guaranteed monthly rent.
“Nomad is such an easy way to manage your rental.”
Agent was friendly and helpful; the selling process took about two months.
“real estate agent was friendly and helpful.”
Nomad provided professional, communicative property management and fulfilled promises.
“Working with Nomad was an excellent experience.”
Nomad made renting my Scottsdale home straightforward and stress-free.
“Nomad made everything straightforward and stress-free.”
Request was responded to in a very timely manner.
“My request was responded too in a very timely manner.”
Experience was great: user-friendly, quick answers, and many leasing options.
“easy to follow, user friendly and questions answered quickly.”
Listing went live quickly and property rented within seven days.
“Within the next 7 days, I found my tenant and they signed the lease”
Vincent provided prompt support and resolved a billing issue.
“provided prompt quick support on a billing issue”
Rented a home with Nomad; process was quick and easy.
“Very quick and easy processing process.”
Jennifer provided an excellent tour and the process was seamless.
“Jennifer gave us an excellent tour and Nomad made the process very easy and seamless.”
Best experience touring and applying; Jennifer was resourceful and helpful.
“Jennifer provided a wonderful tour of the property and was very resourceful”
Reviewer notes on time commitment.
“On time commitment”
App is super organized and enables quick communication.
“Super organized app to use and organized for quick communication purposes.”
Customer service provided a quick response.
“Quick response!”
Lease signing was easy and adjustments were handled quickly; positive experience.
“They made it super easy to get our new lease signed”
Made lease signing and landlord communication very easy.
“Nomad made it very easy for us to sign our lease and communicate with our landlord”
Zach was responsive, answered questions, and secured a lease quickly.
“He was very responsive and answered all of my questions.”
Staff provided exemplary professionalism and friendly customer service.
“Exemplary professionalism and friendly customer service were provided.”
Tutu was helpful and patient about move-out processes and security deposit.
“Tutu was very helpful and patient listening to my concerns”
Zach offered solid recommendations and secured a tenant the same week.
“Zach truly understood the assignment”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
NOMAD is a consumer electronics accessories brand that sells phone cases, charging cables, and watch straps. It is known for positioning products as premium accessories for smartphones and wearable devices. Consumers searching reviews often look for durability, shipping performance, warranty handling, and import/VAT policies.